parksville bc guest service agent Jobs – 6 Openings This Week

Guest Service Agent
Tigh-Na-Mara Resorts Ltd —Parksville, BC
- $21.00–$26.65 an hour
- Part-time
- Customer service
- Windows
- Computer skills
- Store discount
- Dental care
Quick apply
Front Office Supervisor
Tigh-Na-Mara Resorts Ltd —Parksville, BC
- $24.70–$29.40 an hour
- Weekends as needed
- Customer service
- Hotel
- First Aid Certification
- Store discount
- Dental care
Quick apply
7d
Front Desk Agent
Pacific Palms RV Resort —Parksville, BC
- $20 an hour
- Part-time
- Hospitality
- Customer service
- Front desk
Quick apply
14h
Front Desk Agent/Laundry (Summer Seasonal)
Ocean Sands Resort —Parksville, BC
- $19–$21 an hour
- Part-time
- Hospitality
- Customer service
- Front desk
Quick apply
6d
Front Desk & Night Shift Agent
Hotel Feng, BW Signature Collection —Parksville, BC
- $20–$21 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
12d

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Front desk/Night Auditor - Relocate to Port Hardy, B.C.
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guest service agent jobs near parksville bc

Guest Service Agent

Tigh-Na-Mara Resorts Ltd -
Parksville, BC

Quick apply

Job details

Permanent | Part-time | Full-time
$21.00–$26.65 an hour

Qualifications

Customer service
Filing
Windows
Computer skills
Guest services
Phone etiquette
Communication skills

Full job description

GUEST SERVICE AGENT

Come and work on an awe-inspiring property with views of the Salish Sea and 22 acres of tranquil forest, the Grotto Spa voted #1 Spa in Canada, 2 award-winning restaurants, 10,000 square feet of conference space, 192 unique accommodations, British Columbia's most extensive Resort recreation program, 3 kms of sandy beach and the warmest ocean swimming waters in Canada. Tigh-Na-Mara is a wonderful place to play and to work.

JOB SUMMARY

Reporting to the Assistant Director, Rooms, the Guest Services Agent is the first and last point of contact for guests arriving and departing the resort. This role is responsible for check-ins and check-outs, answering inquiries, supporting guest requests, and assisting with reservations and in-house bookings (including Cedars Dining Room and the Grotto Spa). The ideal candidate is service-focused, professional under pressure, and thrives in a fast-paced, team-oriented environment.

WHAT TIGH-NA-MARA OFFERS YOU!

Competitive wages and benefits.
Comprehensive training and development opportunities
Opportunities for internal growth and promotion
Team Member perks and discounts for the resort, including Pines gift shop, Cedars restaurant, and the Grotto Spa!
Access to all resort amenities (including pool and fitness facilities)
A supportive and inclusive work environment
The opportunity to work with our amazing team!

RESPONSIBILITIES

Complete daily operational checklists to ensure consistent service standards
Manage check-in and check-out procedures with accuracy and attention to detail
Respond to guest inquiries promptly, professionally, and with thorough follow-up when required
Handle complex or sensitive guest situations with empathy and a solution-focused approach
Answer internal calls within established timeframes and greeting standards
Create accurate reservations for walk-in resort guests
Perform clerical and administrative tasks including filing, data entry, and record keeping
Promote resort amenities, events, activities, and promotions to enhance the guest experience
Support selling initiatives and strive to meet targeted selling objectives
Work collaboratively with the Front Office team and support other departments as needed

QUALIFICATIONS

Strong communication, organization, and multitasking skills
Excellent telephone etiquette and guest service skills
Ability to make decisions and adapt quickly to changing situations
Comfortable working under pressure while maintaining a positive attitude
Computer proficiency (Property Management System, Windows-based applications, data entry)
Available to work varied shifts, including evenings, weekends, and holidays

Full-time and part-time available, Varied, Evenings, Weekends & Holidays

We offer competitive pay rates, opportunities for career growth, and a positive work environment in a DEI and sustainability focused environment. If you have a passion for hospitality and enjoy working in a fast-paced environment within a beautiful Oceanside location. Apply now to join our team as a Guest Service Agent.

Please apply below with an up-to-date resume. No phone calls or in-person applications please.

Pay Rate $21.00 – 26.65 CAD

If you are ready to be the new face of our resort, please apply via the link below!

Job Types: Full-time, Part-time, Permanent

Pay: $21.00-$26.65 per hour

Benefits:

Company events
Dental care
Discounted or free food
Extended health care
Life insurance
On-site gym
On-site parking
Paid time off
Store discount
Tuition reimbursement
Vision care

Application question(s):

Do you live within driving distance to Tigh-Na-Mara Resort?

Work Location: In person

Quick apply

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guest service agent jobs in parksville bc

Guest Service Agent

Front Office Supervisor

Front Desk Agent

Front Desk Agent/Laundry (Summer Seasonal)

Front Desk & Night Shift Agent

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