Pembroke, On Automotive service advisor Jobs – 3 Openings This Week

Automotive Service Advisor
Hyundai Pembroke —Pembroke, ON
- $50,000–$70,000 a year
- 8 hour shift
- Customer service
- High school diploma or GED
- Organizational skills
- Store discount
- Paid time off
Quick apply
Service Advisor
Rush Enterprises —Pembroke, ON
- $24–$30 an hour
- Full-time
- Customer service
- Administrative experience
- High school diploma or GED
Quick apply
Parts Advisor - Pembroke Chrysler
401 Auto —Pembroke, ON
- $45,000–$50,000 a year
- Full-time
- High school diploma or GED
- Communication skills
Quick apply
8d

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Automotive Service Advisor
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Automotive Service Advisor

Hyundai Pembroke
Pembroke, ON

Quick apply

Job details

Permanent | Full-time
$50,000–$70,000 a year

Qualifications

Customer service
High school diploma or GED
Organizational skills
Computer skills
Driving Licence
Time management

Full job description

Hyundai Pembroke is looking for a Service Advisor to join our team!

Are you a top performer and consistently deliver the best service to your customers? Are you ready to be compensated for your top performance attitude? I won't bore you with the details of a job that you already know! Let's spend our time talking about why you want to work with the freshest and most exciting dealer in the valley!

You will be joining the last Locally and Family Owned and Operated Dealership Group in the Valley as we grow our team, comprised of our newly minted Ottawa Valley Yamaha, Pembroke Mitsubishi and our flagship Hyundai store! Our growth and multi store organization mean that there will be plenty of opportunities for advancement as your career progresses. We offer a laid back, fun working environment with a focus on helping our employees achieve an optimum work life balance. We think you should look forward to coming to work, not dread it!

We value the opinions of our employees and like to foster a team environment where everyone has a voice and can contribute to the growth of our organization through new ideas and processes! Every employee has a direct line to upper management and the ownership group should the need arise.

Are you ready to be both challenged and rewarded?

Do you like to have fun? Good, so do we! Join us for staff parties and events as well as the opportunity to win prizes and money through internal competitions!

About the Role:

Be the face of the service department for Hyundai Pembroke’s service department.
Ensure all dealership customers receive a consistently exceptional experience
Enhance organization’s reputation by accepting ownership for ensuring every guest leaves satisfied, exploring opportunities to add value on each visit
Together with technicians, identify required maintenance and repairs
Prepare repair orders, enter them into the database system and close orders in a timely manner
Provide service recommendation to guests including estimating costs
Perform road tests of customer vehicles to assess customer concerns
Attend team meetings reviewing team and individual goals and department performance and strategies
Verify warranty and service contract coverage and communicate coverage and exclusions to customers
Continue to update job knowledge by participating in educational opportunities and reading manufacturers' publications
Ensure all work orders are closed daily or in a timely manner
Maintain any licensing, qualification and certification required by law and the manufacturer
Ensure that the same exceptional customer experience provided to outside customers is also provided to internal dealership customers
Understand, keep abreast of, and comply with federal, provincial and local regulations that may affect the service department
Maintain professional appearance
Other duties as assigned

About you:

You thrive in a fast-paced environment. You take pride in providing exceptional service to both external and internal customers and always acting with integrity. You have the following qualifications:

High school or GED equivalent
Proven track record for setting and achieving performance goals
Skilled at providing an exceptional customer experience
Excellent computer skills
Dealer related systems experience desired but not necessary
Highly effective communication (written and verbal) and interpersonal skills
Detail oriented with excellent time management and organizational skills
Valid Ontario G Driver’s License (bonus points for driving manual transmission!)

What we offer:

We offer a competitive compensation package including medical benefits, an employee purchase program, team atmosphere, management support and ongoing training, as well as opportunities for career development and advancement within the group.

Hyundai Pembroke is an Equal Opportunity Employer. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodations are available for all parts of the recruitment and selection process. Applicants may request any accommodation needs required. No Phone Calls please. We thank all applicants, however only those contacted for an interview will be considered.

Job Types: Permanent, Full-time

Pay: $50,000.00-$70,000.00 per year

Additional pay:

Bonus pay

Benefits:

Company events
Extended health care
On-site parking
Paid time off
Store discount

Schedule:

8 hour shift
Weekend availability

Experience:

service advisor: 1 year (preferred)
customer service: 1 year (preferred)

Licence/Certification:

Driver's License (required)

Quick apply

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Parts Advisor - Pembroke Chrysler

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