Penticton, Bc Guest service Jobs – 78 Openings This Week

Spa Guest Services & Front Desk Coordinator
Melt Mineral Spa —Penticton, BC
- $20 an hour
- Full-time
- Microsoft Office
- Data entry
- Front desk
Quick apply
5d
Tasting Room Associate, Laughing Stock Vineyards
Arterra Wines Canada —Penticton, BC
- From $20 an hour
- Part-time
- Sales
- Basic math
- Cashiering
Guest Service Agent
Sandman Hotel Group —Penticton, BC
- $19.50 an hour
- Part-time
- Management
- Hotel
- Accounting
- Dental care
- Vision care
Quick apply
10d
Receptionist/Administration
Penticton Toyota —Penticton, BC
- $19–$23 an hour
- Full-time
- Microsoft Word
- Google Suite
- Administrative experience
- Dental care
- Life insurance
Quick apply
7d
Office Administrator
BCMI Management Ltd —Summerland, BC
- $3,500–$4,500 a month
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
Front Desk Guest Experience Specialists & Night Auditors ~ FT/PT, Seasonal, Casual
Balcomo - A Ramada by Wyndham Penticton —Penticton, BC
- From $20 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Flexible schedule
Quick apply
Spa Esthetician – Relaxation Massage Focus
Melt Mineral Spa —Penticton, BC
- $20 an hour
- Weekends as needed
- Sanitation
- Organizational skills
- Cleaning
Quick apply
5d
Housekeeping Manager
Vantage Hotels —British Columbia
- $24–$28 an hour
- Full-time
- Inventory management
- Microsoft Office
- Hotel
- Life insurance
Quick apply
2d
Restaurant Manager - Douglas St.
Soul Foods Group —Penticton, BC
- $43,000–$45,100 a year
- Full-time
- Restaurant management
- English
- Recruiting
- Dental care
- Paid time off
Quick apply
10d
Lodge Manager (Remote Location, year-round position)
Bell2 Lodge —British Columbia
- From $290 a day
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Life insurance
Quick apply
Kitchen Server (Casual/On-Call)
New Athens Creek —Penticton, BC
- $22.04 an hour
- Part-time
- Customer service
- Hotel
- Guest services
Quick apply
Server
Summerland Seniors Village —Summerland, BC
- $23.89–$25.82 an hour
- Serving
- Customer service
- English
Quick apply
Keyholder
QE Home —Penticton, BC
- $18.35–$19.60 an hour
- Part-time
- Heavy lifting
- Sales
- Merchandising
- Dental care
Quick apply
13d
Housekeeper (Remote Lodge Resort)
Bell2 Lodge / Last Frontier Heliskiing —British Columbia
- From $210 a day
- Immediate opening
- Hotel
- In-person
- Hotel experience
Quick apply
Banquet Server - Relocate to Port Hardy
Kwa'lilas Hotel —British Columbia
- $20–$22 an hour
- Part-time
- Serving
- Customer service
- Sanitation
Quick apply
6d
Lodge Manager, Adamants
CMH Heli-Skiing —British Columbia
- Weekends as needed
- Inventory management
- Microsoft Office
- Hotel
- Dental care
10d
Lodge Manager,Purcell
CMH Heli-Skiing —British Columbia
- Weekends as needed
- Inventory control
- Sales
- Microsoft Office
- Dental care
6d
Front desk/Night Auditor - Relocate to Port Hardy, B.C.
Kwa'lilas Hotel —British Columbia
- $20–$23 an hour
- Temporary
- Microsoft Word
- Serving
- Microsoft Outlook
- Wellness program
- Relocation assistance
Quick apply
5d
Ticket Scanner | Part-Time | South Okanagan Events Centre
Oak View Group —Penticton, BC
- $18–$22 an hour
- Part-time
- Sales
- High school diploma or GED
- Computer skills
Liquor Store Associate - PT (Cherrylane)
Otter Co-op —Penticton, BC
- $18.25–$21.15 an hour
- 8 hour shift
- Sales
- Customer service
- Merchandising
Quick apply

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guest service jobs near penticton, bc

Spa Guest Services & Front Desk Coordinator

Melt Mineral Spa
Penticton, BC

Quick apply

Job details

Full-time
$20 an hour
5 days ago

Qualifications

Customer appointment booking
Microsoft Office
Schedule management
Client services
Customer service orientation
Data entry
Front desk
Cleaning
Guest services
POS systems
Communication skills
Team coordination
Time management

Full job description

Who We Are

At Melt Mineral Spa, our focus is on creating luxurious, welcoming moments for every guest who walks through our doors.

We believe that exceptional guest care builds lasting relationships. From the first phone call to the moment a guest leaves the spa, we want them to feel genuinely looked after.

Melt Mineral Spa offers a range of services designed to care for both mind and body, including massage, manicures, pedicures, skincare treatments, waxing, tinting, and makeup services.

Just as importantly, we want Melt to be a place where our team enjoys coming to work. We strive to maintain a professional, supportive, productive, and open environment where team members can learn, grow, contribute, and work together.

We are currently looking for a Spa Guest Services & Front Desk Coordinator to become an important part of our team.

This is a full-time, in-person position, Tuesday through Saturday.

The Role

Our Guest Services & Front Desk Coordinator is one of the main connections between our guests and our treatment team.

You will often be the first person a guest speaks to when they call, email, walk into the spa, arrive for an appointment, or need assistance with a booking.

The right person for this role is friendly, highly organized, dependable, detail-oriented, and comfortable managing several priorities at once.

You will work closely with our Estheticians, Service Providers, and Management team to keep communication organized, appointments running smoothly, and guests well cared for throughout their experience.

What You'll Do

Welcome guests warmly and professionally when they arrive at the spa
Answer incoming phone calls and respond to emails, messages, and general guest inquiries
Provide accurate information regarding appointments, spa services, treatments, products, policies, and booking procedures
Book, modify, confirm, and manage guest appointments
Communicate important booking details, guest questions, schedule changes, and special requests to the appropriate service providers
Manage walk-in guests and front-end drop-ins while maintaining the flow of scheduled appointments
Check guests in and out for their services
Process payments, gift cards, packages, and retail purchases accurately
Assist guests with product purchases and provide general information about Melt's retail and service offerings
Contact guests regarding appointment openings, waitlists, schedule changes, promotions, new services, products, and other spa information
Assist with cancellations, rescheduling, and last-minute appointment availability
Maintain accurate guest profiles, appointment notes, and booking information
Assist with inventory entry and product or service information within the booking and POS systems
Help monitor retail and essential spa inventory
Maintain a clean, organized, and polished reception and retail environment
Support the overall presentation and cleanliness of guest-facing areas throughout the spa
Communicate with treatment providers throughout the day to help keep appointments and services running smoothly
Assist with opening and closing procedures as required
Support service providers with reasonable front-of-house needs so they can remain focused on their guests
Maintain guest confidentiality and handle personal information professionally
Assist Management with administrative and operational tasks as required
Support and help orient new team members when appropriate
Work collaboratively with all areas of the business to provide a consistent premium guest experience
Perform additional duties as required to support the day-to-day operation of the spa

Who You Are

You understand that excellent guest service is about more than answering a phone or checking someone in for an appointment.

You notice details.

You follow through.

You communicate clearly.

You understand that when a guest calls with a question, an Esthetician needs information passed along, an appointment changes, and someone walks through the door at the same time, staying calm and organized matters.

You enjoy working with people and contributing to a team, but you are also comfortable taking responsibility for your own work without constant supervision.

You do not need to be an Esthetician or spa professional, but you should have a genuine interest in learning about our treatments, services, and products so you can confidently assist our guests.

Skills & Qualifications

Strong customer service skills with a genuine focus on guest satisfaction
Excellent verbal and written communication skills
Professional phone, email, and in-person communication
Strong attention to detail
Excellent organizational and time-management skills
Ability to multitask and prioritize in a busy environment
Ability to work independently with minimal supervision
Ability to remain professional, calm, and kind during busy periods
Strong interpersonal skills and the ability to work effectively within a team
Comfortable learning about spa treatments, skincare, wellness services, and professional products
Strong computer and data-entry skills
Comfortable learning new booking, POS, and administrative systems
Proficiency with Microsoft Office or similar programs
Previous experience in reception, hospitality, retail, customer service, administration, salons, spas, or wellness businesses is considered an asset
Previous experience with appointment booking software or POS systems is considered an asset
Must be legally authorized to work in Canada

Why Work With Us

A supportive team of professionals committed to working well together
A professional but welcoming spa environment
Opportunities to learn more about professional skincare, wellness, retail, and spa services
Professional development and growth opportunities
Employee and retail benefits
Competitive compensation

Schedule

Full-time
Tuesday through Saturday
Applicants must be consistently available to work this schedule.

Application Questions
Please include answers to the following questions with your application:

Are you available to work full-time Tuesday through Saturday?
What previous experience do you have in reception, administration, hospitality, retail, customer service, salons, spas, or another client-facing environment?
Imagine you are helping a guest at the front desk when the phone rings, an email comes in regarding an appointment, and a service provider asks you for information about their next guest. How would you prioritize these tasks?
Have you previously worked with appointment booking software, point-of-sale systems, or client management software? If so, which programs?
How comfortable are you learning about spa treatments, professional skincare products, and wellness services so you can confidently answer guest questions?
What does excellent guest service mean to you?
Why do you think you would be a good fit for a front-of-house position at Melt Mineral Spa?

Pay: $20.00 per hour

Expected hours: 40.0 per week

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

guest service jobs in penticton, bc

Spa Guest Services & Front Desk Coordinator

Tasting Room Associate, Laughing Stock Vineyards

Guest Service Agent

Receptionist/Administration

Office Administrator

Front Desk Guest Experience Specialists & Night Auditors ~ FT/PT, Seasonal, Casual

Spa Esthetician – Relaxation Massage Focus

Housekeeping Manager

Restaurant Manager - Douglas St.

Lodge Manager (Remote Location, year-round position)

Kitchen Server (Casual/On-Call)

Server

Keyholder

Housekeeper (Remote Lodge Resort)

Banquet Server - Relocate to Port Hardy

Lodge Manager, Adamants

Lodge Manager,Purcell

Front desk/Night Auditor - Relocate to Port Hardy, B.C.

Ticket Scanner | Part-Time | South Okanagan Events Centre

Liquor Store Associate - PT (Cherrylane)

I want to receive the latest job alerts for guest service in penticton, bc

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