Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.
The Manager, Store Communications Coordination is responsible for coordinating, prioritizing, and executing daily store communications. This role serves as the central point of intake for communications from backstage teams and ensures messages are reviewed, organized, and delivered to stores in a clear, timely, and consistent manner. With a strong focus on execution and operational discipline, this role ensures that all communications are reviewed and prioritized appropriately, all content is accurate and actionable, and store teams are not overwhelmed by competing or duplicative messages.
This role is a 12-month contract.
This role plays a critical role in keeping daily communication running smoothly for stores.
- Daily communications coordination
o Own the coordination and execution of the daily newsletter/content, from intake through publication.
o Act as the primary intake point for store communications submitted from backstage teams
o Review submissions for clarity, completeness, relevance and alignment to communication standards
- Urgent and time-sensitive communications
o Monitor incoming requests for urgent, time sensitive or critical communications
o Ensure urgent messages are clearly labeled, concise, and action-oriented for store teams
- Manage the execution across the country
o Maintain the daily communications calendar and submission schedule.
o Support weekly and short-term planning by flagging volume risks or conflicting messages.
o Coordinate with other store-facing channels (e.g., training, tasks, operational updates) to avoid duplication.
o Track basic metrics such as volume of communications, urgent sends, and submission compliance; package findings to share with leadership.
o Gather informal feedback from stores on clarity and usefulness of daily communications.
o Identify opportunities to simplify, consolidate, or improve execution within the daily process.
o Determine best channels based on communications and business needs
o Develop tools with and templates with the team for consistent approach
o Coach, develop and empower team members to support the effective and timely execution of their daily roles and responsibilities.
o Manage direct reports including: selection, orientation, training & development, performance management, succession planning and compensation
o Create opportunities for skill development and career progression to develop talent
What you brings
- Experience executing projects that are complex change initiatives affecting one or more elements of people, process and technology simultaneously
- Degree in Communication or equivalent experience
- 5-8 years experience in Communication
- 3 years of people management experience preferred
- 3 years of Operations and/or Retail experience preferred
- Proficient in Microsoft Office
- Bilingual: Knowledge of English is required, as the candidate will be expected to work closely with peers in other provinces in planning, developing and implementing processes and participating in key national strategic projects. The incumbent will also have to supervise members of their team who are based in provinces other than Québec.
Who we are
Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities.
Learn more about our story and culture:
Who We Are | Why Work With Us
Total Rewards
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.
Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.
Additional Information
External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.
Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.
Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.
