Pointe Claire, Qc Hotel concierge Jobs – 9 Openings This Week

Guest Service Agent
DoubleTree par Hilton Pointe-Claire Montréal Aéroport Ouest —Pointe-Claire, QC
- $22.94–$25.49 an hour
- Part-time
- Basic math
- English
- Hotel
Quick apply
Front Office Supervisor
Embassy Suites by Hilton Montreal Airport —Pointe-Claire, QC
- Full-time
- Bar
- Basic math
- English
- Dental care
- Vision care
Quick apply
Concierge - Clefs d'or
Vogue Hotel Montreal —Montréal, QC
- $31.32–$50.24 an hour
- Full-time
- Microsoft Word
- Customer service
- Hotel
- Designated paid holidays
Quick apply
3d
Front Office Supervisor
DoubleTree par Hilton Pointe-Claire Montréal Aéroport Ouest —Pointe-Claire, QC
- Part-time
- Basic math
- English
- Hotel
Quick apply
Doorperson & Bellperson
Le Mount Stephen —Montréal, QC
- $21.07 an hour
- Full-time
- English
- Hotel
- Bachelor's
- Disability insurance
- Dental care
Quick apply
Director of Front Office
Marriott International, Inc —Montréal, QC
- $87,000–$110,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Continuous improvement
11d
Front office manager
Le Nouvel Hôtel Montréal —Montréal, QC
- Full-time
- Writing skills
- English
- Hotel
Quick apply
Guest service manager
RIMAP Hospitality —Montréal, QC
- Computer literacy
- English
- Microsoft Office
Quick apply
12d
Guest Services Manager
RIMAP Hospitality —Montréal, QC
- English
- Microsoft Office
- Hotel
Quick apply

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Front Office Supervisor
Embassy Suites by Hilton Montreal Airport —Pointe-Claire, QC
Assists the Front Office Manager in managing front desk service operations to include guest registration, bell services, telephone services, night audit and…
Quick apply
Front Office Supervisor
DoubleTree par Hilton Pointe-Claire Montréal Aéroport Ouest —Pointe-Claire, QC
Assists the Front Office Manager in managing front desk service operations to include guest registration, bell services, telephone services, night audit and…
Quick apply

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Guest Service Agent

DoubleTree par Hilton Pointe-Claire Montréal Aéroport Ouest
Pointe-Claire, QC

Quick apply

Job details

Part-time
$22.94–$25.49 an hour

Qualifications

French
Computer operation
Basic math
Upselling
English
High school diploma or GED
Cashiering
Hotel guest services experience
Math
Customer service orientation
Front desk
Typing
Deposits
Guest services
Guest issue resolution
Communication skills
Team coordination

Full job description

Join the team at DoubleTree by Hilton Pointe-Claire Montréal Aéroport Ouest, a full-service hotel managed by Easton's Group of Hotels in partnership with Hilton. Our hotel features 311 guest rooms, 14 meeting and event spaces, and welcomes business and leisure travelers from around the world.

We are looking for a friendly, professional, and customer-focused Part-Time Guest Service Agent to join our Front Office team. As the first point of contact for our guests, you will help create a warm and memorable experience by providing exceptional service from check-in to check-out. If you enjoy working in a fast-paced environment and are passionate about hospitality, we'd love to hear from you.

Job overview

Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction.

Duties and Responsibilities

Welcomes guests in a friendly, prompt, and professional manner.
Register guests, issue room keys, provide information on hotel services and room location; prepare for group check-in and out and VIP arrivals; become informed of events/ functions in the hotel during the shift. Answer phones promptly and courteously.
Up-sell rooms where possible to maximize hotel revenue.
Accurately process all cash and credit card transactions per established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposits, and counting/securing assigned banks.
Issue, control, and release guest safe deposit boxes.
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Respond appropriately to guest requests; promotes hotel services, facilities, and outlets; provide guests with information such as local attractions and directions to increase satisfaction. Make appropriate service recovery gestures to ensure total guest satisfaction.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel, process cancellations, revisions, and information updates on changes.
Promote teamwork and quality service through daily communications and coordination with other departments.
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
In carrying out your duties you will follow all Company and Brand Standards.

QUALIFICATIONS AND REQUIREMENTS

High School diploma or equivalent, plus one-year front desk/guest service experience. Some college is preferred.
Fluency in French and English is required, as this position involves providing exceptional service to guests from outside Québec, across Canada, and around the world.
This job requires the ability to perform the following:
Frequently standing up behind the desk and front office area
Remain stationary for extended periods.
Carrying or lifting items weighing up to 50 pounds
Handling objects, products, and computer equipment
Use a keyboard to operate various property management and reservations systems, etc.
Other:
Communication skills are utilized a significant amount of time when interacting with guests and employees.
Reading and writing abilities are utilized often.
Basic math skills are used frequently.
Problem-solving, reasoning, motivating, and training abilities are often used.
May be required to work nights, weekends, and/or holidays.

Work Area: Front Office

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hotel concierge jobs in pointe claire, qc

Guest Service Agent

Front Office Supervisor

Concierge - Clefs d'or

Front Office Supervisor

Doorperson & Bellperson

Director of Front Office

Front office manager

Guest service manager

Guest Services Manager

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