Port Colborne, On Customer support & client services Jobs – 118 Openings This Week

Insurance Team Supervisor (Advisor Development)
BCM (Bertie & Clinton Mutual) Insurance Company —Welland, ON
- $70,000–$95,000 a year
- Full-time
- Sales
- Customer service
- Business development
Quick apply
11d
Customer Service / Technical Support Rep (Hybrid)
Concentrix —Niagara Falls, ON
- $19.50 an hour
- Immediate opening
- Customer service
- English
- High school diploma or GED
- Dental care
- Paid time off
Personal Insurance Account Manager (RIBO Licensed)
YOUNGS INSURANCE BROKERS —Niagara Peninsula, ON
- $48,000–$58,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Disability insurance
- Dental care
Quick apply
Branch Manager
Start Electric —Ontario
- $100,000–$200,000 a year
- Overtime
- Project management
- Electrical experience
- Travel
- Flexible schedule
Quick apply
Farm and Commercial Customer Service Professional
Duliban Insurance Brokers Ltd —Fonthill, ON
- $45,000–$55,000 a year
- Full-time
- Communication skills
- Dental care
- Vision care
Quick apply
Area Sales Manager
Winpak Ltd —Ontario
- Remote
- Bilingual
- Sales
- Marketing
- Disability insurance
- Dental care
Quick apply
Area Sales Manager
HYDAC CORPORATION —Ontario
- $110,000–$140,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Tuition reimbursement
Quick apply
7d
Real Estate Agents – Leads, Mentorship & Training
Jane Stevens Real Estate Group —Ontario
- $50,000–$200,000 a year
- Part-time
- Remote
- Bilingual
- Customer service
- Administrative experience
Quick apply
9d
Senior Fiber Optic Technician (OSP)
Tridon Communications —Ontario
- 10 hour shift
- English
- Travel
- Organizational skills
- Relocation assistance
Quick apply
1d
Business Development Manager - Mining & Environmental Laboratory Services (Eastern Canada)
Bureau Veritas —Ontario
- Full-time
- Bilingual
- CRM software
- Sales
Sales Specialist
Confidential —Ontario
- Full-time
- CRM software
- Sales
- Salesforce
- Dental care
- Life insurance
Quick apply
Customer Service & Inside Sales Representative
Advantage Restaurant Supply & Service —Niagara Falls, ON
- $40,000–$45,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Dental care
Quick apply
Facilitator/Coordinator Paramedic Program
Lakeridge Health —Ontario
- $62.16–$66.43 an hour
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- CPR Certification
Assistant District Manager (Arborist)
The Davey Tree Expert Company —Ontario
- $70,000–$90,000 a year
- Full-time
- Bachelor's
- In-person
- Leadership
- Employee stock purchase plan
- Dental care
Quick apply
District Manager (Arborist)
The Davey Tree Expert Company —Ontario
- $80,000–$120,000 a year
- Full-time
- Bachelor's
- In-person
- Communication skills
- Employee stock purchase plan
- Dental care
Quick apply
Insurance Account Manager - Personal Lines - VARIOUS LOCATIONS
Core Services Inc —Ontario
- $55,000–$90,000 a year
- Full-time
- Sales
- Customer service
- Organizational skills
- Dental care
Quick apply
8d
Account Executive, Benefits Insurance
Westland Insurance Ltd. —Ontario
- $75,000–$87,500 a year
- Full-time
- Remote
- Customer service
- Travel
- Communication skills
Quick apply
Heavy Duty Equipment Technician
Hays —Ontario
- $48–$55 an hour
- Overtime
- Schematics
- Heavy equipment operation
- Assembly
- Relocation assistance
Quick apply
Senior Operations Manager – Waneta/ Teck Operations
The Sutherland Group of Companies —Ontario
- Full-time
- Management
- PMP
- Project management
Quick apply
8d
Account specialist, High Value at Risk (HVAR)
BMO Financial Group —Ontario
- $45,500–$84,500 a year
- 8 hour shift
- Remote
- Microsoft Excel
- Microsoft Office
- Computer skills
- Tuition reimbursement
- Flexible schedule
2d

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customer support & client services jobs near port colborne, on

Insurance Team Supervisor (Advisor Development)

BCM (Bertie & Clinton Mutual) Insurance Company
Welland, ON

Quick apply

Job details

Permanent | Full-time
$70,000–$95,000 a year
11 days ago

Qualifications

Sales
Customer service
Process improvement
RIBO License
Business development
Supervising experience
Bachelor's
Communications
Business

Full job description

Insurance Team Supervisor (Advisor Development)

BCM is growing and is adding an additional Supervisory role to the Sales Team!

BCM Insurance Company is a thriving member of the Ontario Mutual Community, serving Niagara and Surrounding areas. Our office is based in Welland, Ontario and was formed in 1880 to service farmers in the fire insurance landscape. BCM has seen substantial growth since its inception and has seen several rebrands over the Company’s history.

OUR CORE VALUES: Trust, Kindness, Service and Professionalism, and these form and guide our organization.

OUR MISSION: To ensure kind and professional service within our communities, by building trust, while respecting our legacy.

OUR VISION: To provide the best insurance experience by protecting our communities through trust, respect, and mutuality.

Our goal is to Provide the best insurance experience possible, by protecting our communities through trust, respect and mutuality.

One of our top priorities is our people. We have been recognized, and certified, as a Great Place to Work, and have made a commitment to the Ontario Living Wage Network.

Our work environment includes:

Modern office setting
Growth & Training Opportunities
Community Volunteering
Active Social Committee
Thriving Culture
Social Responsibility Commitment
Community Grant Program

With a commitment to personalized service, we offer insurance products covering home, auto, farm and commercial, all handled by our team of dedicated Insurance Advisors & Associates. At BCM, we’re not just about insurance—we’re about fostering lasting relationships with our policyholders. We are on the lookout for a new member to join our fast-growing team!

The Insurance Team Supervisor at BCM Insurance plays a key role in supporting the sales team, ensuring smooth operations, and driving performance. This position works closely with the Business Development Manager (BDM) to oversee the sales department, provide guidance to Insurance Advisors and Customer Service Representatives (Associates), and maintain high underwriting quality and service standards. The Sales Supervisor is responsible for training, workflow management, quality assurance, and sales team development, contributing to an efficient and customer-focused environment.

QUALIFICATIONS WE ARE LOOKING FOR:

University degree in Business or Communications, or equivalent experience in similar, regulated financial services environments.
OTL or RIBO licenced.
Chartered Insurance Professional (CIP), CAIB designation or similar considered an asset.
Valid Ontario driver’s licence.
Experience in sales, business development, coaching, supervision, or team development.
Excellent communications and interpersonal skills.
Strong customer service skills, particularly in identifying insurance related needs
Positive attitude while adapting to changing priorities and taking ownership of one’s own work.
Self-starter with a sense of urgency and the ability to work independently with minimal supervision; intrinsically motivated.
Demonstrated abilities to lead by example in word and deed.

THE SUCCESSFUL CANDIDATE WILL:

Provide regular coaching, mentoring, and support to Insurance Advisors.
Help Advisors improve client conversations, quote presentation, follow-up habits, sales confidence, and overall effectiveness.
Support new and developing Advisors as they build consistency, independence, and confidence in their roles.
Conduct regular Advisor check-ins to review goals, opportunities, challenges, performance trends, and development needs.
Assist with onboarding and training related to sales process, lead handling, client communication, quoting standards, documentation, and internal workflows.
Support consistent use of BCM’s sales processes, procedures, systems, and client experience standards.
Identify coaching opportunities, stalled opportunities, skill gaps, and recurring performance concerns.
Work with internal departments to help Advisors resolve workflow barriers and support client needs.
Provide feedback and recommendations to the Business Development Manager on sales trends, Advisor development needs, and process improvement opportunities.

Experience:

5+ years insurance experience
3+ years supervisory experience
3+ years business development experience, preferably in an insurance or financial services related environment
Familiarity with insurance systems

Work Location: In person

Job Type: Full-time, Permanent

Schedule: Monday to Friday

Job Types: Full-time, Permanent

Pay: $70,000.00-$95,000.00 per year

Flexible language requirement:

English not required

Work Location: In person

Quick apply

Refine Your Search

customer support & client services jobs in port colborne, on

Insurance Team Supervisor (Advisor Development)

Customer Service / Technical Support Rep (Hybrid)

Personal Insurance Account Manager (RIBO Licensed)

Branch Manager

Farm and Commercial Customer Service Professional

Area Sales Manager

Area Sales Manager

Real Estate Agents – Leads, Mentorship & Training

Senior Fiber Optic Technician (OSP)

Business Development Manager - Mining & Environmental Laboratory Services (Eastern Canada)

Sales Specialist

Customer Service & Inside Sales Representative

Facilitator/Coordinator Paramedic Program

Assistant District Manager (Arborist)

District Manager (Arborist)

Insurance Account Manager - Personal Lines - VARIOUS LOCATIONS

Account Executive, Benefits Insurance

Heavy Duty Equipment Technician

Senior Operations Manager – Waneta/ Teck Operations

Account specialist, High Value at Risk (HVAR)

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