Temporary Part-Time Clinic Concierge
Location: Primarily Port Hope, with occasional support at other Artisan Aesthetics locations as required (Brooklin & Ajax)
Pay: $19.00–$21.00 per hour
Job Type: Temporary Part-Time
Work Location: In person
Expected Start Date: Immediately
About Artisan Aesthetics
Artisan Aesthetics is a growing medical aesthetics clinic offering injectables, advanced skin treatments, laser services, body contouring, and wellness treatments.
We are seeking a polished, outgoing, and professional Clinic Concierge to provide temporary front desk and operational support at our Port Hope location.
This is a client-facing role that combines exceptional customer service, front desk responsibilities, appointment management, and clinic support. The ideal candidate is confident, organized, professional, and comfortable working in a fast-paced environment.
Position Overview
This is a temporary part-time position created to support current clinic scheduling and operational requirements.
Scheduled shifts and weekly hours will vary based on clinic needs. Candidates must have flexible availability during clinic operating hours, including occasional evenings and weekends as required.
The duration of the temporary assignment will be based on operational requirements. Continued employment beyond the temporary assignment is not guaranteed; however, future opportunities may be considered based on business needs, performance, and role availability.
Key ResponsibilitiesClient Experience & Front Desk Operations
- Welcome clients and visitors in a warm, professional, and attentive manner
- Deliver an exceptional client experience from arrival through checkout
- Answer phone calls, emails, text messages, and basic social media inquiries
- Schedule, confirm, reschedule, and follow up on client appointments
- Coordinate clinic flow and communicate client arrivals, delays, and scheduling updates with providers
- Process payments accurately through the clinic's point-of-sale system
- Maintain accurate client records, documentation, and appointment notes
- Complete opening and closing procedures
- Maintain a clean, organized, and professional reception area
- Support providers and daily clinic operations as required
Client Follow-Up & Clinic Support
- Follow up with new leads, missed opportunities, and inactive clients
- Assist clients with booking consultations and next-step appointments
- Support treatment package, membership, and retail product conversations
- Maintain accurate follow-up notes and client status updates within clinic systems
- Participate in clinic promotions, events, and client-retention initiatives
Social Media & Marketing Support
- Assist with social media content during scheduled shifts
- Support Instagram Stories, clinic updates, and promotional content
- Help maintain an active and professional online presence for the clinic
Qualifications
- Previous experience in customer service, reception, hospitality, retail, or another client-facing role
- Exceptional verbal and written communication skills
- Strong organizational skills with excellent attention to detail
- Professional, reliable, and confident working independently
- Ability to multitask and remain composed in a fast-paced environment
- Strong problem-solving and conflict-resolution skills
- Experience with CRM systems, booking software, email platforms, and point-of-sale systems is considered an asset
- Experience in medical aesthetics, skincare, wellness, or beauty is considered an asset
- Strong social media skills, particularly Instagram, are preferred
- Flexible availability based on clinic scheduling requirements
- Willingness to provide occasional support at other Artisan Aesthetics locations as operationally required
What We Offer
- Competitive hourly compensation
- Employee discounts on products and services
- Ongoing training and development
- A professional, supportive, and collaborative team environment
- The opportunity to gain experience within a growing medical aesthetics practice
How to Apply
Please submit your résumé along with a brief introduction outlining your customer service, reception, hospitality, retail, or medical aesthetics experience.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $19.00-$21.00 per hour
Work Location: In person
