Prince Edward Island Travel agents Jobs – 4 Openings This Week

Sales & Customer Service Representative
Ambassatours Gray Line Ltd. —Charlottetown, PE
- $17.00–$17.50 an hour
- Sales
- Customer service
- Communication skills
Customer Service Rep – Remote (Travel Enthusiast, Bilingual: English / French)
Concentrix —Prince Edward Island
- $23.00–$24.35 an hour
- Immediate opening
- Remote
- Bilingual
- Computer science
- Sales
- Wellness program
- Dental care
Freight Broker (Operating) Agent - Challenger (All Locations)
Challenger Motor Freight Inc —Canada
- Full-time
- Remote
- Sales
Quick apply

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Travel Consultant
Kemp Travel Group —Lindsay, ON
Promoting Travel services within the community. Answering calls in a timely, courteous and professional manner. Respond to all inbound inquiries.
$38,000–$40,000 a year
Quick apply
Travel Services Consultant
CAA Travel (SCO) Inc —Thornhill, ON
Continuous learning through our robust corporate curriculum and education reimbursement program,. TICO certification completion or working towards/ willing to…
$40,800–$64,300 a year
Quick apply
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Sales & Customer Service Representative

Ambassatours Gray Line Ltd. -
Charlottetown, PE

Apply Now

Job details

$17.00–$17.50 an hour

Qualifications

Sales
Customer service
Communication skills

Full job description

Charlottetown, PE Hospitality and Food Service Entry Level Seasonal $17 - $17.50 / hour

The Sales & Customer Service Agents are the frontline ambassadors of our company, serving as the primary point of contact for guests across all sales channels, including retail locations, sales kiosks, phone inquiries and promotional areas along the waterfront. This role blends proactive sales with exceptional customer service to ensure every guest interaction is informative, welcoming and seamless.

Successful candidates are personable, knowledgeable, and adaptable, with the ability to balance sales goals, customer care, and operational tasks in a fast-paced, guest-focused environment.

What you'll do

Responsibilities

The Sales and Customer Service Representative will be responsible for the following duties:

o Actively engage guests in retail kiosks, by phone, and in promotional areas
o Recommend tours and retail products by matching guest interests and travel plans
o Maintain complete and accurate knowledge of all tour offerings and in-store merchandise
o Process sales transactions efficiently and accurately using the Point of Sale (POS) system
o Request authorization for discounts or refunds when required
o Deliver service in accordance with the company's GUEST customer service model
o Provide clear, friendly, and accurate information about tours, schedules, and availability
o Assist guests with general waterfront and destination-related inquiries
o Receive and respond to customer feedback professionally, whether positive or negative
o Resolve guest concerns calmly and diplomatically, escalating issues when appropriate
o Adhere to all credit card and payment procedures
o Adhere to the company's privacy policy
o Maintain a clean, safe, organized, and professional kiosk or workstation
o Facilitate guest check-in and boarding procedures when required
o Communicate scheduling changes, capacity updates, and operational information in a timely manner
o Promptly report customer, product, or operational issues to a supervisor or manager
o Support smooth day-to-day operations in a fast-paced, guest-focused environment
o Adhere to the department's Code of Conduct

What you'll need

Qualifications

o Flexible availability (availability on weekdays during the spring and fall seasons is an asset)
o Minimum of one (1) year of customer service experience in a guest-facing, retail, tourism or hospitality environment
o Comfort working with computers, tablets (iPads), and Point of Sale (POS) systems
o Strong verbal communication skills and a professional, friendly demeanor
o Ability to remain calm, courteous, and solution-oriented in a fast-paced, public-facing environment
o Reliable, punctual and able to work independently as well as part of a team
o Demonstrated familiarity with Charlottetown, the waterfront and the company's tour and experiences

A little bit about us

Ambassatours Gray Line

For over three decades, Ambassatours Gray Line has stood as a leader of excellence in sightseeing in Canada's East Coast, offering award winning land and water tours across Nova Scotia, New Brunswick, and Prince Edward Island. Our heart beats in Halifax, Nova Scotia, where our journey began and continues to flourish.

As a distinguished Gray Line affiliate, we're not just about tours; we're about creating extraordinary experiences. Our mission is to enrich lives through exceptional journeys that leave lasting impressions. From our celebrated Harbour Hopper Tours and Boat Cruises in Halifax, to the serene beauty of Peggy's Cove and the Annapolis Valley, each experience is crafted to offer a unique perspective of Eastern Canada's charm and rich history.

Our purpose is clear: To Create and Deliver Exceptional Experiences to Enrich the Lives of our Team, Customers, and Communities. This purpose echoes in every tour we conduct, every story we share, and every smile we bring to our guests' faces.

Please join us in exploring the natural wonders and vibrant sea and landscapes of Eastern Canada, and discover why at Ambassatours Gray Line, we do more than just tours - we create memories that we hope will last a lifetime.

Ambassatours Gray Line is proudly Rainbow Registered: Canada's national accreditation for 2SLGBTQI+ inclusive, welcoming and safer spaces for all. Learn more about this program at rainbowregistered.ca

Ambassatours Gray Line is proud to be an Age-Friendly Institute's Certified Age Friendly Employer (CAFE). This program is the nation's only certification program that identifies organizations committed to being the best places to work for employees aged 50+.

Our Purpose

To Create Exceptional Experiences to Enrich the Lives of our Team, Customers and Communities.

Our Core Values

We Do the Right Thing - Always
Our team acts with integrity and honesty and focuses on putting ourselves in the shoes of others. Our commitment to safety for our team and guests is uncompromising.
We Step Up and Own It
We empower each other to take ownership of our actions. We are accountable for ourselves, our colleagues, our clients, and our company.
We Communicate Clearly and Honestly
We're honest, transparent, and committed to doing what's best for our guests and our company. We collaborate openly in pursuit of the truth.
We Work as a Team
We are committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team members and enrich their lives.
We Find a Better Way
We actively seek continuous improvement by challenging the status quo with open minds, focus, and creativity.
We Exceed Expectations
We pursue excellence with pride, commitment, and reliability. We consistently deliver high quality work, both internally and externally.

Ambassatours Gray Line is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of employment equity for all applicants and employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Ambassatours are based on business needs, job requirements and individual qualifications, regardless of age, race, colour, religion, creed, sex, sexual orientation, gender identity, gender expression, physical or mental disability, or any other of the protected characteristics as per the Human Rights act of Nova Scotia. Ambassatours will not tolerate discrimination or harassment based on any of these characteristics.

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travel agents jobs in prince edward island

Sales & Customer Service Representative

Customer Service Rep – Remote (Travel Enthusiast, Bilingual: English / French)

Freight Broker (Operating) Agent - Challenger (All Locations)

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I want to receive the latest job alerts for travel agents in prince edward island

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What you'll do

Responsibilities

What you'll need

Qualifications

A little bit about us

Ambassatours Gray Line

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