Prince George, Bc Help desk Jobs – 6 Openings This Week

IT Service Desk Analyst
Drax Group —Prince George, BC
- $60,000–$70,000 a year
- Azure
- Windows
- Microsoft Office
- Dental care
Help Desk Administrator and Registration Coordinator
Discovery Community College —Prince George, BC
- $47,000–$50,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- High school diploma or GED
Quick apply
Front Desk Receptionist
Super 8 prince george —Prince George, BC
- $18.25 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply

Discover related jobs

Based on your search for help desk jobs.

Real Estate Assistant-Administrator
Confidential —Prince George, BC
Creating marketing materials and social media content. Managing social media accounts and online presence. A commitment to accuracy and getting things right the…
$22–$27 an hour
Quick apply
Forest Technician
TDB Consultants Inc. —Prince George, BC
The Forest Technician is responsible for providing technical expertise and support to project teams in all aspects of multiphase timber development as well as…
$22–$38 an hour
Quick apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Help Desk Analyst
Technical Action Group Inc. —Toronto, ON
Serve as the first point of contact for inbound technical service requests. Excellent written and verbal communication skills with the ability to explain…
$45,000–$52,000 a year
Quick apply
2d
Quotations Support Specialist
Allied Technical Solutions —Scarborough, ON
*Strategic Advising:* Understand customers’ business objectives and guide product adoption to ensure they achieve maximum ROI. Epic year-round employee events!
$50,000–$65,000 a year
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for help desk in prince george, bc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk jobs near prince george, bc

IT Support jobs in Prince George, BC

Front Desk Receptionist jobs in Prince George, BC

It Support jobs in Luxemburg, ON

It Support Evening Shift Job jobs in Toronto, ON

Remote Work From Home It jobs in Vancouver, BC

It Support jobs in Vernon, BC

Personal Support Worker jobs in Bradford, ON

It Support jobs in Bradford West Gwillimbury, ON

It Support jobs in Kitchener Waterloo, ON

Patient Support Program Psp jobs in Toronto, ON

Medical Office Administrator jobs in Ajax, ON

Office Administrator jobs in Ontario

Contract Administrator jobs in Vancouver, BC

Helpdesk Administrator jobs in Ontario

Insurance Administrator jobs in Calgary, AB

Gym Receptionist jobs in Edmonton, AB

Front Desk Receptionist jobs in Medicine Hat, AB

Front Desk Receptionist jobs in Mississauga, ON

Dental Receptionist jobs in Edmonton, AB

Hospital Receptionist jobs in Vancouver, BC

IT Service Desk Analyst

Drax Group -
Prince George, BC

Apply Now

Job details

$60,000–$70,000 a year

Qualifications

Telephony
ITIL Certification
Azure
SCCM
LAN
Encryption
Windows
Microsoft Office
Continuous improvement
ITIL
Root cause analysis
Active Directory

Full job description

IT Service Desk Analyst
Salary Range: $60,000 - $70,000
Location: Prince George, BC

Ready to be at the heart of a zero-carbon energy future?

As an IT Service Desk Analyst at Drax, the purpose of this role is to provide outstanding customer service to all users of the IT services that support Drax Group IT and align with the overall business goals.

Why join Drax?
At Drax, we’re not just generating power; we’re transforming it. We’re a diverse and committed team, working together to create a brighter, more sustainable future. When you join us, you’ll find:

A Clear Purpose: Be part of a company at the forefront of sustainable energy, making a real difference for the planet and our communities.
Growth Opportunities: We believe in developing our people.
Comprehensive Benefits: From day one, you’ll receive competitive wages, comprehensive health and dental benefits, and an RRSP matching plan to support your financial goals. You’ll also participate in a company bonus plan that rewards overall Drax performance and safety.
A Supportive Team: Work in an environment where continuous learning is encouraged, and your contributions are valued. We’re a ‘can-do’ kind of place, empowering you to make informed decisions and do the right thing.

Your Day-to-Day as an IT Service Desk Analyst You’ll be:

Ensuring that incidents are resolved efficiently in accordance with agreed Service Level Agreements (SLAs).
Assessing and fulfilling service requests promptly.
Identifying potential underlying problems to help determine root causes and suggest improvements.
Collaborating closely with internal IT functions and third-party suppliers to ensure successful outcomes.
Proactively managing the application landscape to maintain availability, stability, and performance.
As a member of the IT Service Desk team, you will be responsible for delivering a high-quality service to the business. This includes ensuring that incidents and service requests are addressed quickly and efficiently, in line with the agreed SLAs, while keeping the customer updated throughout the process.

What you’ll bring:
To excel in this vital role, you’ll need:

Technical Skills and Qualifications:

Proficient in desktop/laptop hardware, network configurations, and MS Office Suite.
Experienced with Windows 10/11 and telephony technologies (VoIP, SIP).
Familiar with Active Directory, Entra Admin Center (Azure), and Office 365.
Knowledgeable in Autopilot, SCCM, and anti-virus/encryption technologies.
Strong interest in LAN/WAN networking and skilled in hardware installation.

Work Ethic and Approach:

Flexible to work outside core hours as needed.
Committed to a customer-first support approach.
Capable of clearly documenting technical concepts for customer understanding.
Effective team player with individual initiative.
Driven, detail-oriented, and skilled in managing customer expectations.

Additional Qualifications:

Understanding of ITIL principles (ITIL v3) and experience in continuous service improvement.
Knowledge of root cause analysis is a plus.
Familiarity with the electricity industry is desirable.

How we act at Drax:
Our culture is built on a few core beliefs that guide everything we do:

We care about what matters: We support each other to achieve important goals.
We’re a can-do kind of place: We’re empowered to make informed decisions and do what’s right.
We see things differently: We share insights, search for new ideas, and innovate.
We listen carefully: We ensure everyone feels heard and valued.
We do what we say we’ll do: We are proactive, committed, and reliable.

Ready to make a difference?

Apply today to help Drax discover the talented individuals we need to drive this change. A career at Drax is more than just a job—it’s a chance to make a difference.

Curious to learn more about us? We recommend you connect with us on LinkedIn for more insights.

The Drax Resourcing team will never use third-party apps to make job offers. The recruitment process with Drax will always include at least one face-to-face interview, either in person or via an online video call, as well as several phone conversations. Drax will never ask you to download apps to enter timesheet details or ask you to purchase your own IT equipment. If you have any concerns during your recruitment process or suspect something isn’t right, please contact us via [email protected] to verify the application or details of the person you have been speaking to.

Please note that, whilst not expected, the company may pay at a rate outside the band for this role where appropriate, taking into account the candidate’s experience, skills and other relevant factors.

The advertised salary range relates to British Columbia and is provided in accordance with the BC Pay Transparency Act. We recognize, however, that salaries are often driven by market forces in the local area where a candidate is based, and accordingly, the salary range may not apply outside of British Columbia.

Apply Now

Refine Your Search

help desk jobs in prince george, bc

IT Service Desk Analyst

Help Desk Administrator and Registration Coordinator

Front Desk Receptionist

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alerts for help desk in prince george, bc

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected