About Us
St. John Ambulance British Columbia & Yukon (SJA BCY) is a charitable organization dedicated to improving health and safety through first aid training, medical responder services, and community-based volunteer programs.
For 115 years in the region, SJA BCY has been a leader in first aid education, delivering high-quality training for workplaces, families, and individuals, and providing essential first aid products and services to help communities prepare for the unexpected. This work is strengthened by the support of more than 2,000 dedicated volunteers.
As part of the federated St. John Ambulance organization in Canada, represented from coast to coast, we are proud to contribute to a legacy of more than 900 years of service to humanity.
Position Overview
St. John Ambulance BC & Yukon (SJA BCY) is seeking knowledgeable and engaging Faculty Instructors to deliver standardized first aid and CPR training programs. This role requires strong instructional ability, professionalism, and a commitment to maintaining high training standards and learner engagement. Faculty Instructors operate within a matrixed reporting structure, reporting to the Branch Manager for operational matters and to the Director of Training, Compliance & People for training, instructional standards, and compliance-related matters.
Key Responsibilities
Instructional Delivery:
- Deliver standardized first aid and CPR courses in alignment with St. John Ambulance curriculum and instructional standards
- Adapt instructional methods to meet diverse learner needs and experience levels
- Demonstrate proper first aid techniques and supervise learner practice activities
- Maintain a safe, respectful, and inclusive learning environment
Learner Assessment & Support:
- Evaluate learner performance through written, verbal, and practical assessments
- Provide clear, constructive feedback to support skill development
- Ensure all certification requirements are met prior to issuing completion status
- Support learners who require additional coaching or remediation
Professionalism & Representation:
- Represent St. John Ambulance in a professional manner at all times
- Communicate clearly and respectfully with learners, clients, and community partners
- Uphold organizational policies, procedures, and instructional standards
- Arrive prepared and punctual for all scheduled training sessions
Equipment & Classroom Management:
- Prepare, organize, and transport training materials and equipment as required
- Set up and dismantle classroom or training environments efficiently
- Perform routine inspection, maintenance, and inventory checks of training equipment
- Clean and sanitize all training equipment (including mannequins, AED trainers, and props) after each use in accordance with hygiene and safety standards
- Report damaged or missing equipment promptly
Administrative Duties:
- Complete required course documentation, attendance records, and evaluation forms accurately and on time
- Submit course reports and paperwork in accordance with organizational timelines
- Ensure compliance with certification and audit requirements
- Maintain current instructor certification and required professional development
Health, Safety & Compliance:
- Follow all occupational health and safety procedures during training delivery
- Ensure safe handling and use of all training equipment
- Maintain compliance with St. John Ambulance policies, provincial regulations, and training standards
- Identify and report any safety concerns or incidents immediately
Qualifications and Skills
Education & Professional Requirements:
- Post-secondary education in education, health sciences, or a related field is preferred (or an equivalent combination of education and instructional experience).
· Current First Aid Instructor certification (St. John Ambulance or recognized equivalent)
- Experience facilitating adult learning in classroom, practical, or blended learning environments.
- Familiarity with instructional standards, learner assessment, and maintaining accurate training records.
Instructional & Leadership Skills:
- Demonstrated ability to instruct, mentor, and support learners in a professional and engaging learning environment.
- Strong time management and classroom management skills with the ability to adapt teaching approaches to meet diverse learner needs.
- Ability to provide constructive feedback, encourage learner participation, and promote student success.
- Comfortable collaborating with fellow instructors and staff to support program delivery and continuous improvement.
Interpersonal & Communication Skills:
- Excellent interpersonal and communication skills with the ability to build positive relationships with students, staff, and stakeholders.
- Clear, confident, and supportive communication style, both verbal and written.
- Ability to present information effectively and respond professionally to questions or concerns.
· Comfortable delivering training to diverse audiences and group sizes.
- Passion for teaching and helping others build confidence and competence in first aid skills.
Operational & Personal Competencies:
- High level of professionalism and reliability, with consistent punctuality, accountability, and appropriate conduct in all workplace and instructional settings.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks, maintain accurate records, and ensure thorough preparation for training delivery.
- Excellent time management skills, able to prioritize tasks, meet deadlines, and maintain efficiency in a fast-paced environment.
- Ability to manage administrative responsibilities effectively, including maintaining documentation, completing required reports, tracking attendance or training records, and ensuring compliance with organizational procedures.
- Demonstrated ability to follow directions, instructional standards, and organizational expectations consistently and professionally.
- Strong understanding of and commitment to company policies, procedures, and applicable regulatory requirements.
- Flexible, dependable, and adaptable in a fast-paced training environment.
- Professional and approachable, with the ability to foster a safe, inclusive, and respectful learning environment.
- Proactive and solutions-oriented, with a focus on delivering high-quality instruction and positive learner experiences.
- Commitment to the mission of St. John Ambulance BC & Yukon, and to serving the community with compassion and professionalism.
Other:
Why Join SJA BCY?
At SJA BCY, we are dedicated to building a collaborative and supportive workplace. We promote a healthy work-life balance and offer opportunities for professional growth and development. By joining our team, you will be able to strengthen your skills while contributing to a positive and team-oriented environment.
A career with SJA BCY also provides the opportunity to make a meaningful impact in the community. Our employees play an important role in promoting health and safety, supporting volunteers, and serving communities across BC and Yukon. Every day, your work directly contributes to the well-being of the people and communities we serve.
We also offer a comprehensive total rewards package, including:
- Competitive compensation and benefits
- Three (3) weeks of paid vacation plus sick and personal days
- Extended health, dental, and vision coverage
- Employee Assistance Program (EAP)
- Generous pension plan with employer matching contribution program
How to Apply
Please submit your resume to [email protected].
SJA BCY is committed to an inclusive and accessible recruitment process. If you require accommodation at any stage of the hiring process, please let us know.
We thank all candidates for applying; however, only those selected for an interview will be contacted.
Pay: $57,200.00-$64,350.00 per year
Benefits:
- Company pension
- Employee assistance program
- Paid time off
Work Location: In person
