prince george bc customer care specialist Jobs – 27 Openings This Week

Sr. Technician - Field
Gordon Russell Ltd. —Prince George, BC
- $40–$45 an hour
- Overtime
- Driving
- Travel
- In-person
- Dental care
- Paid time off
Quick apply
Bilingual Talent Acquisition Specialist
Canadian Cancer Society —Prince George, BC
- $67,000–$73,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
5d
Automation Specialist
Westburne —Prince George, BC
- Full-time
- Sales
- Microsoft Office
- Electrical experience
- Dental care
- Vision care
Quick apply
Electrical Design & Quotations Specialist
Code Electric —British Columbia
- $70,000–$90,000 a year
- Full-time
- AutoCAD
- Bachelor's
- In-person
- Disability insurance
- Dental care
Quick apply
Sales and Business Development Representative
AlphaPay —British Columbia
- $42,369–$80,432 a year
- Part-time
- Sales
- English
- POS
- Dental care
- Vision care
Quick apply
CPO 18R - Community Integration Specialist
BC Public Service —Prince George, BC
- $68,028.89–$77,100.40 a year
- Full-time
- High school diploma or GED
- In-person
7d
Lash Technician
Core salon and spa —Prince George, BC
- $17.85–$30.00 an hour
- Temporary
- Sales
- Customer service
- In-person
- Store discount
- Disability insurance
Quick apply
Registered Dental Hygienist - Concept Dental Centre
123Dentist —Prince George, BC
- $50–$58 an hour
- Part-time
- Microsoft Excel
- Dental care
Quick apply
Client Care Representative – Commercial Insurance Associate
HUB International —Prince George, BC
- $45,000–$55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Paid time off
6d
Digital Hardware Engineer
Gabriella & Co —Canada
- Overtime
- Hybrid work
- Laboratory experience
- In-person
- Manufacturing
- Employee stock purchase plan
- Dental care
Quick apply
6d

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Full Time Career Opportunity Customer Service
IRL Supplies —Prince George, BC
As part of the team you would be involved in the collection of and invoicing of customer orders as well as assisting customers in store and by phone or email.
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Estimating and Administrative Assistant
TPD —Prince George, BC
Bachelor’s degree in Business Management or a related field is considered an asset. Background in customer service, sales support, or business development is…
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In addition to social media and marketing duties, this role plays a key part in supporting on-site catering operations and event execution.
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Sr. Technician - Field

Gordon Russell Ltd.
Prince George, BC

Quick apply

Job details

Full-time
$40–$45 an hour

Qualifications

Class 5 Licence
Red Seal
Driving
Mechanical knowledge

Full job description

Primary Job Function:

The Senior Technician contributes to the success of GRL’s operations by maintaining, troubleshooting, repairing, and rebuilding our customers’ operation critical equipment, including off-highway equipment (railcar movers) and industrial Power Transmission Products. The Field Technician will complete a variety of tasks that support the company’s ability to meet its service commitments. The position involves a combination of field and shop work, working effectively with GRL’s service team, customer support, and product specialists across the company.

Essential Roles and Responsibilities

Field Work:

Performs preventive maintenance tasks on customer equipment at their field locations.
Proficiently diagnoses and troubleshoots equipment deficiencies on-site.
Performs basic and in-depth repairs in the field at customers’ site, professionally organizing tasks with appropriate urgency and safety.
Most fieldwork will be performed independently, requiring self-motivation, and holding performance to a high standard.

Shop Work:

Completes repairs and overhaul equipment and mechanical products at the PG shop.
Diagnoses root cause problems and provide detailed repair suggestions.
Utilizes company resources such as diagnostic software, service trucks and cranes in a safe and proficient manner.
Supports customers in friendly, polite, and courteous manner.
Communicates shop status’s regularly to supervisor.
Shares on-call responsibilities with the other technicians.

Service Support:

Arrives at customer site or shop ready to complete the task at hand. Reviews the job scope thoroughly, asked questions for clarification, and are properly equipped to complete the job safely and efficiently.
Seeks assistance when needed, through company and vendor contacts. Taps into people and resources to support success and serve customers in keeping with GRL standards and expectations.
Abides by all safety protocols and demonstrates commitment to GRL’s safety culture.
Continuously looks for and suggests improvements to assigned supervisor.

Required Experience

Minimum 2 years working as a ticketed HD Technician
Minimum 1 years of customer facing work experience
Experience driving service truck, compliance with DOT hours of service

Location and Travel

Based out of the Prince George Branch.
Starting in the shop your schedule will be Monday to Friday 8:00am to 4:30pm.
Field shop work: field work is typically one-two weeks per month and typically carries overtime hours which may extend into the weekend.
Overtime and weekends as needed.

Key Relationships and Interactions

Reports to the Service / Branch Manager with oversight from the Service Director
Key Collaborations: Service Department, Product Specialist, Inside Sales, Alberta Provincial Administrator
Key external interactions: customers, prospective customers

Required Skills

The ideal candidate will bring the following:

Minimum three years’ experience working as a Red Seal ticketed HD technician, with customer facing work experience.
A Class 5 Driver’s License with clean driver’s abstract; demonstrated experience driving a service truck.
Proven ability to keep an organized and tidy workspace/service truck.
Through voice, email, and instant messages, communicates clearly and professionally to customers and internal staff.
Proactive and solution oriented, working with others to solve technical issues, willing to help out where needed.
Fluency in the use of IT tools, such as: apps, forms, diagnostic software, and business software (email).
A “can-do” attitude and ability to work independently and as part of a team
Willing and able to travel to field locations and work away from home for several days at a time.

Success Measures

Resource Utilization: Evidence of confidence in working on GRL equipment; uses the resources available to diagnose, troubleshoot, repair, overhaul and maintain the equipment properly and effectively.

Service Orientation: Builds customer confidence, ensures commitments to customers are met, clearly communicates requirements internally; continuously searches for ways to improve customer service.

Customer Satisfaction: Feedback from customers, vendors, and staff is positive and complimentary. Demonstrated pride in workmanship, understands the value provided to customers and thrives on the challenge of the role.

Teamwork – contributes to the well-being of the team by assisting others when needed and offering constructive suggestions for more efficiently managing workflow and enhancing communication in the workplace.

Job Type: Full-time

Pay: $40.00-$45.00 per hour

Benefits:

Casual dress
Dental care
Extended health care
Paid time off
RRSP match
Vision care

Experience:

Heavy Equipment Mechanics: 1 year (preferred)
mechanical: 1 year (preferred)

Licence/Certification:

Red Seal (preferred)
Journeyman (preferred)
Trade Certificate (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in prince george bc

Sr. Technician - Field

Bilingual Talent Acquisition Specialist

Automation Specialist

Electrical Design & Quotations Specialist

Sales and Business Development Representative

CPO 18R - Community Integration Specialist

Lash Technician

Registered Dental Hygienist - Concept Dental Centre

Client Care Representative – Commercial Insurance Associate

Digital Hardware Engineer

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