Quebec Province Customer experience specialist Jobs – 741 Openings This Week

Specialist, Railway Structures
Via Rail Canada —Montréal, QC
- $86,366–$106,607 a year
- Weekends as needed
- AutoCAD
- PMP
- Engineering
6d
Customer Expansion Specialist
Future Electronics —Kirkland, QC
- $50,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Customer service
- Dental care
- Paid time off
Class 1 driver Highway
Ekkinox —Montréal, QC
- Customer service
- English
- Regional
Quick apply
Digital Marketing Specialist
Carmel —Montreal-nord, QC
- From $25 an hour
- Part-time
- Writing skills
- Research
- In-person
- Flexible schedule
Quick apply
Door to Door Sales/Field Sales Specialist
MEITUAN CANADA LOGISTICS INC. —Montréal, QC
- From $25 an hour
- Full-time
- Sales
- Customer service
- English
Quick apply
Specialist, Railway Structures
VIA Rail Canada —Montréal, QC
- $86,366–$106,607 a year
- Weekends as needed
- AutoCAD
- PMP
- Engineering
6d
Lead Generation Specialist
Harlow Payments —Montréal, QC
- $18–$20 an hour
- Full-time
- Sales
- Customer service
- English
- Dental care
- Paid time off
Quick apply
Logistics Specialist
The GTI Group —Lachine, QC
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Computer literacy
- Dental care
- Work from home
Quick apply
Short term rental specialist
Gestion immobilière R&R inc —Montréal, QC
- $20 an hour
- Full-time
- English
- Quality Control
- Cleaning
- Dental care
- Vision care
Quick apply
8d
Field Risk Specialist
DataScan —Quebec City, QC
- $20.43 an hour
- Full-time
- Inventory control
- Computer literacy
- Research
- Wellness program
- Dental care
Quick apply
3d
Registered Nurses - Northern Quebec
Venture Healthcare Inc. —Quebec Province
- CPR Certification
- Nursing
- English
Quick apply
Mortgage Specialist
BMO Financial Group —Quebec City, QC
- Full-time
- Business development
- Analysis skills
- Financial services
- Tuition reimbursement
- Life insurance
7d
Digital Media Performance Specialist
Brother Canada —Dollard-Des Ormeaux, QC
- Hybrid work
- Software troubleshooting
- Marketing
- English
Mortgage Specialist
BMO Financial Group —Laval, QC
- Full-time
- English
- Business development
- Analysis skills
- Tuition reimbursement
- Life insurance
Talent Acquisition Specialist
AIM Kenny U-Pull —Laval, QC
- Full-time
- English
- Communication skills
- Tuition reimbursement
Quick apply
Customer Service Representative
Future Electronics - Canada —Kirkland, QC
- From $45,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Wellness program
- Dental care
1d
Mortgage Specialist
BMO Financial Group —Kirkland, QC
- Full-time
- Business development
- Analysis skills
- Financial services
- Tuition reimbursement
- Life insurance
13d
Class 1 Flatbed Driver
Ekkinox —Pointe-Claire, QC
- $30.47–$40.00 an hour
- Monday to Friday
- Customer service
Quick apply
Spécialiste de l'Expérience Client Omnicanale
Le Creuset —Montréal, QC
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- English
14d
Mortgage Specialist - Sherbrooke
Scotiabank —Sherbrooke, QC
- Sales
- English
- Financial services
- Dental care

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Specialist, Railway Structures

Via Rail Canada -
Montréal, QC

Apply Now

Job details

Full-time
$86,366–$106,607 a year
6 days ago

Qualifications

French
Investment
AutoCAD
Technical project or programme management experience
Contract management
Project Management
Preventative maintenance
PMP
Project planning
Engineering
English
Technical support
Microsoft Office
Master's degree
Schedule management
Bachelor's
Continuous improvement
Incident Investigation
Contracts
SharePoint
Project management methodology
Budgeting
Document management
Civil Engineering
Leadership
Project management experience
Communication skills
Team coordination
Negotiation
Business process improvement
Driving Licence

Full job description

Location:
MONTREAL, Quebec, CA, H3B 2C9

Reference Number : 1436

Status : Permanent - Full-time

Annual Salary / Hourly Rate : $86,366 - $106,607

Number of positions to be filled : 1

Application Deadline : 09/14/2026

Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility.

POSITION
Reporting to the Director, Railway Infrastructure, the incumbent is responsible for managing VIA’s railway structural assets, including bridges, culverts, retaining walls and drainage systems. The role oversees the planning, execution, and monitoring of maintenance activities, capital projects, and contracts related to structures, while ensuring safety, regulatory compliance, infrastructure reliability, and the optimization of asset investments.

RESPONSIBILITIES

Structural Asset Management and Maintenance

Manage the inspection and maintenance of structural assets, including bridges and culverts, across the railway network;
Ensure compliance with structural inspection, maintenance, and safety programs;
Develop short, medium, and long-term investment plans and maintenance programs;
Prioritize corrective, preventive, and asset renewal interventions;
Conduct field audits and ensure follow-up on corrective actions;
Manage the inventory of structural assets and recommend innovative, sustainable solutions to improve asset performance and extend service life.

Project and Contract Management

Plan, coordinate, and deliver maintenance and capital projects related to railway structures;
Define project requirements, scope, budgets, schedules, risks, and success criteria;
Mobilize and coordinate internal resources, consultants, engineering firms, and contractors;
Plan project execution to minimize or avoid impacts on train operations;
Ensure project governance, financial tracking, document management, and reporting activities;
Ensure compliance with procurement processes, contractual obligations, and corporate standards;
Ensure a smooth transition of projects to operations teams upon commissioning and entry into service.

Technical Expertise and Compliance

Provide specialized expertise in the field and support the resolution of complex technical issues;
Review and analyze plans, specifications, technical studies, and intervention requests;
Develop and maintain standards, procedures, guidelines, and technical tools related to railway structures;
Perform load and dimensional analyses, structural capacity assessments, technical evaluations, and provide recommendations as required;
Participate in incident investigations and contribute to the continuous improvement of safety practices.

Leadership and Continuous Improvement

Influence, advise, and support internal stakeholders in achieving business objectives;
Promote a culture of safety, collaboration, and continuous improvement;
Identify and implement opportunities to optimize processes, work methods, and asset management strategies;
Contribute to the evolution and enhancement of project management practices and railway infrastructure management methodologies.

WHAT WE ARE LOOKING FOR

Education:
Bachelor's degree in civil engineering or any other relevant field;
Master’s degree in project management (an asset);
Membership in the The Quebec Order of Engineers (OIQ) or “Professional Engineers Ontario”.

Experience:
5 to 10 years of relevant experience in the railway structures field;
Minimum of 3 years of project management experience;
Knowledge of Transport Canada railway regulations, AREMA (American Railway Engineering and • Maintenance-of-Way Association) standards, and/or CN and CPKC standards (an asset);
Training and certification recognized by a North American railway company (an asset);
PMP (Project Management Professional) certification (an asset);
Practical knowledge of project management activities, tools, and methodologies, including Microsoft SharePoint, EPM 2010, and Project Online;
Demonstrated leadership skills with the ability to engage, mobilize, and influence stakeholders;
Excellent communication and negotiation skills in both official languages (French and English);
Proven ability to manage multiple projects simultaneously in a matrix organization environment;
Strong customer focus with a results-oriented mindset and commitment to continuous improvement;
Ability to work in the field and collaborate effectively with multidisciplinary teams;
Proficiency in Microsoft Office Suite and working knowledge of AutoCAD.

Working conditions:
Must have a valid driver's license and a vehicle for occasional business use;
Generally, the work schedule is from Monday to Friday, as follows

3-4 days / week at the office or various sites within the VIA infrastructure network;
1-2 day / week at home (with authorization)

May be required to work outdoors in various weather conditions;
Flexibility in work schedules to meet work deadline requirements;
VIA infrastructure network is located mainly between Coteaux (Québec) to Windsor (Ontario).

Employment Period, Schedule and Location:
Full-time permanent position (40 hours/week);
Occasional evening, night and weekend work may be required;
Job location: Montreal Downtown.

#VIAPROF

At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.

If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.

Note that we will only contact those who are selected for an interview.

Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!

Apply Now

Refine Your Search

customer experience specialist jobs in quebec province

Specialist, Railway Structures

Customer Expansion Specialist

Class 1 driver Highway

Digital Marketing Specialist

Door to Door Sales/Field Sales Specialist

Specialist, Railway Structures

Lead Generation Specialist

Logistics Specialist

Short term rental specialist

Field Risk Specialist

Registered Nurses - Northern Quebec

Mortgage Specialist

Digital Media Performance Specialist

Mortgage Specialist

Talent Acquisition Specialist

Customer Service Representative

Mortgage Specialist

Class 1 Flatbed Driver

Spécialiste de l'Expérience Client Omnicanale

Mortgage Specialist - Sherbrooke

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