Quebec Province Helpdesk engineer Jobs – 2 Openings This Week

Systems Support Engineer
Guidewire Dev Summit Technical —Montréal, QC
- Up to $55,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Disability insurance
- Vision care
Quick apply
7d
Design Researcher
MaintainX —Montréal, QC
- Full-time
- Hybrid work
- Research
- Presentation skills
- No university degree
- Dental care
- Paid time off
Quick apply
13d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Systems Infrastructure Engineer
BlueBird IT Solutions Inc —North York, ON
This is an engineering role focused on maintaining and improving enterprise environments before issues impact our clients. VMware and/or Hyper-V.
$85,000–$95,000 a year
Quick apply

I want to receive the latest job alerts for helpdesk engineer in quebec province

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk engineer jobs near quebec province

User Experience Researcher jobs in Montréal, QC

No Experience Claims Adjuster jobs in Ontario

User Experience Researcher jobs in Calgary, AB

Hiring No Experience Required jobs in Brandon, MB

User Experience Researcher jobs in Burnaby, BC

No Experience Necessary, Teens jobs in Orillia, ON

No Experience Necessary, Teen jobs in Yellowknife, NT

User Experience Researcher jobs in Toronto, ON

Systems Support Engineer

Guidewire Dev Summit Technical
Montréal, QC

Quick apply

Job details

Full-time
Up to $55,000 a year
7 days ago

Qualifications

Jira
Desktop support
Operating systems
Software troubleshooting
Customer service
LAN
Windows
Technical support
Microsoft Office
Firewall
Computer networking
Organizational skills
ServiceNow
Linux
Communication skills
Active Directory
VPN

Full job description

Job Overview

We are seeking a highly motivated Systems Support Engineer to join our IT support team. This role involves providing technical assistance, troubleshooting, and maintaining computer systems and network infrastructure across various operating systems including Windows, macOS, and Linux. The ideal candidate will possess strong communication skills and a customer-focused approach to ensure seamless IT operations and user satisfaction. This position offers an excellent opportunity to work in a dynamic environment supporting enterprise-level technology solutions such as VPNs, firewalls, ServiceNow, Jira, BMC Remedy, and LAN configurations.

Duties

Provide technical support for desktop and server hardware, operating systems (Windows, macOS, Linux), and software applications including Microsoft Office.
Troubleshoot software issues related to operating systems, network connectivity, and hardware components.
Manage and support computer networking configurations such as LAN setups, firewalls, and VPN connections.
Utilize ServiceNow, Jira, and BMC Remedy for incident tracking, ticket management, and issue resolution workflows.
Assist users with help desk requests via phone or remote access to resolve technical problems efficiently.
Perform routine maintenance tasks including system updates, software installations, and hardware diagnostics.
Support network security measures by configuring firewalls and monitoring network activity to prevent unauthorized access.
Collaborate with cross-functional teams to resolve complex technical issues and improve IT support processes.
Document troubleshooting steps and solutions clearly for future reference and knowledge sharing.

Experience

Proven experience in technical support roles involving desktop support, network administration, or IT help desk functions.
Familiarity with operating systems including Windows (Active Directory), macOS, and Linux distributions.
Hands-on experience with computer networking concepts such as LAN/WAN setup, VPNs, firewalls, and LAN troubleshooting.
Proficiency with service management tools like ServiceNow, Jira, and BMC Remedy for incident tracking and reporting.
Knowledge of software troubleshooting techniques across various platforms and hardware components.
Strong communication skills with the ability to explain technical issues clearly to non-technical users.
Experience supporting enterprise IT environments with a focus on customer service excellence is highly desirable.

This role requires a proactive problem solver with excellent organizational skills who can thrive in a fast-paced environment while maintaining high standards of service delivery.

Pay: Up to $55,000.00 per year

Benefits:

Disability insurance
Flexible schedule
Life insurance
Vision care

Work Location: In person

Quick apply

Refine Your Search

helpdesk engineer jobs in quebec province

Systems Support Engineer

Design Researcher

Explore jobs in cities nearby

I want to receive the latest job alerts for helpdesk engineer in quebec province

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected