At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
As Manager - Senior Salesforce Consultant, Business Focus, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Lead business analysis and solution design activities for Salesforce implementations in Financial Services (e.g., retail and commercial banking, wealth management, insurance (life and P&C)).
Translate client business objectives into clear requirements, user stories, process models, and solution designs aligned to Salesforce best practices.
Facilitate client workshops and working sessions with business and technology stakeholders.
Guide teams through complex Salesforce configurations and deployments, supporting issue resolution and delivery trade-
offs. Ensure solutions align with platform constraints, security models, data quality standards, and enterprise architecture.
Manage day-to-day delivery for workstreams or small-to-medium Salesforce engagements.
Coach and mentor consultants and senior associates, fostering a collaborative and high-performing team environment.
Support Directors in engagement planning, estimating effort, managing scope, and tracking delivery risks.
Review deliverables to ensure quality, consistency, and alignment with PwC and Salesforce standards.
Contribute to proposals, RFP responses, and client presentations.
Support Directors and Partners in shaping Salesforce-enabled solutions and demonstrations.
Build strong client relationships and identify opportunities for follow-on work within existing engagements.
What You'll Bring:
Your skills, knowledge, and experiences are what set you apart. Here's what we look for:
3+ years of experience with the Salesforce platform
One or more Salesforce certifications, including but not limited to: Salesforce Certified Platform App Builder, Salesforce Certified Administrator, Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant, and/or Salesforce Certified Advanced Administrator.
Additional certifications, including but not limited to Salesforce Certified Platform Developer I, Salesforce Financial Services Cloud Consultant and Salesforce Architecture certifications and Salesforce AI certifications are a bonus
Strong understanding of Salesforce security and the limitations of configurations and best practices in using code.
Strong understanding of Lightning, APEX and Visualforce
Strong interest in emerging capabilities such as Vibe Coding
Experience with complex deployments, troubleshooting complex problems with order of operations (triggers, workflow and process builder) and articulating theory behind workflow and validation rules as data quality tools.
Experience, leading, coaching, guiding and assisting team members to become a high performing team.
Experience leading and working directly with external clients / end-users and stakeholders to collect business requirements, constructing user stories, solution designs and developing acceptance criteria.
Experience in estimating level of effort for activities and conducting project management activities (e.g, scope management).
Experience supporting business development efforts, including fostering professional relationships in industry and preparing responses to requests for proposals is a bonus.
The successful candidate requires fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada
This position is required to be on-site. Additional information can be discussed with your interviewer.
This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.
The salary range for this position is $112,400 - $162,400. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.
We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at:
https://jobs-ca.pwc.com/ca/en/life-at-pwc
PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.
We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.
The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).
