Red Deer, Ab Facilities manager Jobs – 7 Openings This Week

Service Manager
Confidential —Red Deer, AB
- From $75,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
Maintenance Manager
Heavy Metal Equipment & Rentals —Alberta
- Full-time
- Engineering
- ERP systems
- Maintenance
- Disability insurance
- Dental care
Quick apply
Shop Manager - Fort McMurray, AB
Diversified Transportation —Alberta
- Full-time
- Maintenance
- Bachelor's
- In-person
- Disability insurance
- Dental care
Quick apply
6d
Manager, Campus Facilities Operations
Red Deer Polytechnic —Red Deer, AB
- $83,790–$101,847 a year
- Full-time
- PMP
- Engineering
- Supervising experience
- Dental care
5d
Maintenance Manager
Parrish and Heimbecker —Springbrook, AB
- Full-time
- Schematics
- Engineering
- Supervising experience
- Wellness program
- Dental care
Quick apply
11d
Maintenance Manager
Sandman Hotel Group —Red Deer, AB
- Overtime
- Customer service
- Maintenance
- Hotel
- Dental care
- Employee assistance program
Quick apply
21h

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Service Manager

Confidential
Red Deer, AB

Quick apply

Job details

Full-time
From $75,000 a year

Qualifications

Red Seal
Management
Sales
Customer service
Plumbing
Leadership
Communication skills

Full job description

Service Manager
Full-time | In-person

We are seeking an experienced Service Manager to lead our residential service operations. This leadership role is responsible for overseeing daily field activities, coaching and developing a team of service technicians, and ensuring an exceptional customer experience.

The ideal candidate is a results-driven leader who can effectively manage scheduling and capacity, improve operational efficiency, enhance on-time performance, and maintain high service standards. Success in this role requires strong leadership, communication, and problem-solving skills, along with a commitment to team development and customer satisfaction.

If you have a proven track record of leading service teams and driving operational excellence, we encourage you to apply.

Responsibilities

Lead, coach, and develop a team of skilled service professionals to maximize performance, engagement, and achievement of company goals.
Oversee and manage daily residential service operations to ensure efficiency and service excellence.
Partner with Dispatch and Job Coordination teams to optimize scheduling, improve capacity utilization, minimize downtime, and enhance on-time performance and customer satisfaction.
Foster and promote a customer-first, growth-through-service culture that drives long-term client relationships and business success.
Address customer concerns and escalations promptly, ensuring professional and effective resolution.
Monitor and drive key performance indicators, including revenue, productivity, quality, callback reduction, and customer satisfaction.
Conduct regular ride-alongs, coaching meetings, and performance evaluations to support employee development and accountability.
Identify opportunities to improve processes, systems, and workflows to increase operational consistency and results.
Uphold high standards of professionalism, communication, workmanship, cleanliness, and workplace safety.
Reinforce established best practices and service standards that support continuous growth and exceptional customer experiences.

Qualifications:

2+ years of leadership experience in plumbing or residential home services
Proven ability to manage, coach, and hold technicians accountable
Strong understanding of residential service operations
Ability to drive performance using KPIs
Strong communication, organization, and real-time problem-solving skills
Comfortable using CRM, scheduling, and field service management software

Nice-to-Have Qualifications

Red Seal Journeyman Plumber.
Proven experience working in a fast-paced residential service environment.
Demonstrated ability to lead and support teams through periods of growth, change, and operational improvement.
Experience developing, implementing, and optimizing service processes, workflows, and operational systems.

Pay & Benefits

Base pay: $75,000+ per year (depending on experience)
Performance bonus: Unlimited monthly performance bonus (based on KPIs)
Benefits: Available after 3 months

Job Type: Full-time

Pay: From $75,000.00 per year

Experience:

Management: 2 years (required)

Work Location: In person

Quick apply

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facilities manager jobs in red deer, ab

Service Manager

Maintenance Manager

Shop Manager - Fort McMurray, AB

Manager, Campus Facilities Operations

Maintenance Manager

Maintenance Manager

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