Job title Navigator, Client Services
Reports to Navigator Coordinator
Details Part time (21 hours per week), permanent position with immediate vacancy
Location Red Deer, Alberta
Hourly Rate Range: $27.31 - $35.51
Closing Date Open until a suitable candidate is found.
The Position
Reporting to the Navigator Coordinator, the Navigator, Client Services is generally the first point of contact between the Society and our clients. This position is responsible for referring clients to services, delivering support and education programs, and building strong community and health care professional relationships.
This part-time permanent position is ideal for a highly motivated and self-directed person with a strong desire to serve in the field of human services, relating to the impact of Alzheimer’s disease and other dementias.
Located in Red Deer, this position will assist with and facilitate planned programs and services across Alberta and the Northwest Territories, including:
·Promoting and delivering the Society’s programs and services utilizing various delivery methods
·Supporting referral intake & ongoing follow up
·Facilitating and participating in the delivery of standardized programs
·Providing outreach regarding services and benefits available
·Delivery of referral and assessment services with partner organizations
·Coordinating and facilitating support groups
·Building a referral network with health care professionals and other local health service agencies
·Maintaining accurate and objective client records
·Assisting in raising public awareness about dementia and the way it affects families and individuals
·Other duties or projects commensurate with the nature of the position.
Qualifications
· Post‐Secondary education in Social Work, Health Services, Human Services, or related field
· Registered Social Worker preferred
· Experience in a health or social service agency, or education-related function will also be considered
· Experience in facilitation, adult education, or community engagement is an asset
· An understanding of Alzheimer’s disease/dementia and caregiving issues is an asset
· Familiar with services and resources needed by seniors and/or persons living with disabilities
·Experience in record-keeping and report writing
·Strong verbal and written communication skills
·Demonstrated interpersonal and problem-solving skills
· Ability to remain professional and respectful in difficult and sensitive situations
· Proven ability to work independently as well as collaboratively with others as part of a team
· High level of proficiency in the Microsoft Office Suite
· Valid Driver’s License and access to reliable transportation
· Legally entitled to work in Canada
· Recent and clear vulnerable sector check.
Work Environment
· Hybrid work environment after successful probation period (90 days)
· 21-hour week (3 days / week. 2 days in office, 1 day working remotely )
· Some travel within Central Alberta required.
Who we are
The Alzheimer Society of Alberta and Northwest Territories (the Society) is a not-for-profit association that brings awareness to Alzheimer’s disease and other dementias; helps alleviate the personal and social consequences of the disease, provides information, education and support programs, and promotes and funds research into the cause, prevention and cure.
Our vision is each person living with dementia, and those supporting them, can thrive as we focus on care today and a cure for tomorrow.
Our values are “CARE: Collaboration, Accountability, Respect, and Empathy.”
What we offer
· Fantastic health and dental benefits package
· Annual vacation starting at three weeks – prorated for part time
· Personal days
· Wellness Gift
· Access to professional membership associations
· Festive season closure and cultural day swaps
· Flexible and Hybrid work environment.
We thank all candidates for their interest. However, only those selected for an interview will be contacted.
The Alzheimer Society of Alberta and Northwest Territories is an equal opportunity employer and values diversity of all kinds.
Pay: $27.31-$35.51 per hour
Benefits:
- Employee assistance program
- Mileage reimbursement
- On-site parking
- Paid time off
Work Location: Hybrid remote in Red Deer, AB T4N 1L1