Red Deer County, Ab Automotive service advisor Jobs – 2 Openings This Week

Service Advisor
Confidential —Red Deer, AB
- $60,000–$100,000 a year
- Full-time
- Mechanic experience
- Customer service
- High school diploma or GED
- Store discount
- Disability insurance
Quick apply
4d
Service Writer
Rocky Mountain Equipment —Red Deer County, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
14d

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Automotive Sales Associate
Red Deer Volkswagen —Red Deer County, AB
Valid driver’s license with a clean driving record. Demonstrating vehicle features, showcasing technology, and conducting test drives.
$60,000–$150,000 a year
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Red Seal Automotive Technician
Wheaton Chevrolet of Red Deer —Red Deer, AB
Employee interest-free credit program for service, parts & body work. Full red seal certification required. Employee pricing on vehicle purchases.
From $50 an hour
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Parts Advisor - Volvo
Volvo Cars Lakeridge —Ajax, ON
The Parts Advisor at Volvo Cars Larkeridge plays a crucial role in managing vehicle parts inventory, assisting internal and external customers, and supporting…
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Auto Technician / Service Advisor (Bilingual: English / French) Remote
Concentrix —Oshawa, ON
Diagnostiquer les problèmes en utilisant une approche systématique d'écoute et de questionnement pour déterminer la cause principale et fournir des informations…
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Service Advisor

Confidential
Red Deer, AB

Quick apply

Job details

Permanent | Full-time
$60,000–$100,000 a year
4 days ago

Qualifications

Automotive repair
Mechanic experience
Customer service
High school diploma or GED
Computer skills
Communication skills
Dealership experience
Mechanical knowledge
Driving Licence

Full job description

Domestic Brand Dealership is actively looking to add a new SERVICE ADVISOR to our team.

The Service Advisor is responsible for guiding the customer through the maintenance and repairing process of their vehicle ownership. This includes scheduling, greeting and communicating with the customer while understanding their needs and concerns. They will coordinate with the technician with the understanding of safety, concern and due diligence to ensure customer satisfaction.

Duties & Responsibilities

Answer phones, respond to inquiries and schedule appointments.
Greet customers promptly and professionally.
Identify and document the mechanical needs of the vehicle.
Perform walk arounds, provide estimates and recommendations to the customer.
Ensure proper authorization is obtained and promises are kept.
Create work orders and coordinate repairs with the technician.
Keep the customer informed of the progress while considering their time and needs.
Ensure proper documentation is complete and communicate the manufacturer’s specifications of the vehicle care.
Follow up with the customer to ensure complete customer satisfaction.
Handle customer concerns with professionalism and escalate when necessary.
Maintain a clean and organized workstation.
Support a positive and productive work environment.
Actively promote and develop new business to achieve goals and targets.
Be knowledgeable about new features, updates and promotions.

Qualifications

Excellent verbal and written communication skills.
Problem solving and critical thinking abilities.
Automotive mechanical knowledge with a strong understanding of technician capabilities.
Adaptable to a fast-paced environment.
Uphold a positive and professional attitude.
Maintain a high level of hygiene and professional appearance.
Valid driver’s license.

Education & Experience

Minimum high school diploma or equivalent.
Previous experience in a dealership or service department.
Computer proficiency with a preference of dealership software experience.
A fundamental understanding of automotive mechanics.
Stay up to date with dealership required training.

Working Environment

Primarily indoor desk/workshop environment.
Frequent interaction with customers and technicians.
This is an on-site position without remote work capability.

We Offer

Competitive wage.
Excellent group benefits, including health and dental.
Employee Assistance Program.
Paid vacation.
Convenient parking.
Social events.
Up to date tools, equipment, software and ergonomics.

Please submit your resume through Indeed. Examples of personal sales totals at time of interview would be appreciated.

A clean drivers abstract, valid licence and a criminal record check will be required upon hiring of the successful candidate.

Job Types: Permanent, Full-time

Pay: $60,000.00-$100,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Extended health care
Life insurance
Store discount

Ability to commute/relocate:

Red Deer, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have a valid drivers license
Do you have a clean drivers abstract

Experience:

Customer service: 1 year (preferred)
Service advisor: 1 year (required)

Work Location: In person

Quick apply

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