Regina Sk Customer relations representative Jobs – 3 Openings This Week

Service Advisor
Four Seasons Sales - Regina —Regina, SK
- Overtime
- Sales
- Data entry
- Organizational skills
- Dental care
- Paid time off
Quick apply
6d
Crown Career Pathways Indigenous Internship
SaskTel —Regina, SK
- Full-time
- Bachelor's
- In-person
- Dental care
- Paid time off

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Service Advisor

Four Seasons Sales - Regina
Regina, SK

Quick apply

Job details

Permanent | Full-time
6 days ago

Qualifications

Pricing
Product recommendation
Auto estimating
Sales
Customer appointment booking
Greeting customers
Client inquiry handling
Filing
Motor vehicle service advising experience
Schedule management
Client services
Sales orientation
Customer service orientation
Data entry
Organizational skills
Client consultation
Sales and customer service experience
Work order management
Communication skills
Client interaction
Team coordination

Full job description

Job description:

Who we are:

Proudly recognized as a Top 50 RV Dealership in North America! Four Seasons Sales is Canada’s fastest growing RV dealer group with locations in Winnipeg, Virden, Regina, and Medicine Hat. Four Seasons carries travel trailers, fifth wheels, and toy haulers from all of North America’s top manufacturers. In addition, Four Seasons also runs the most comprehensive Emergency Road Service program in the business. Our company is built on exceptional customer service and we are dedicated to creating a team that supports this value.

What we’re looking for:

The Front Parts Advisor will work as part of a team to identify, sell and supply parts to external customers and the service department. This position is a customer focused role that requires excellent customer service and problem-solving skills. The candidate will be intuitive about the desires and needs of the customer while simultaneously explain the merits of additional parts or merchandise to persuade the customer to buy during demonstrations.

What we offer:

Comprehensive Group Benefits package for you and your family
Competitive wages
Paid Personal Leave given annually
Employee Discounts
Employee Referral Program pays up to $1000 in the first year
Learning and development opportunities
Flexibility in your schedule

What we’re looking for:

The Service Advisor will be responsible for scheduling service work in the service department and for selling recommended or required services to customers. He or she will act as Four Season’s first-line customer relations and service representative. The Service Advisor is responsible for gathering and interpreting information on RV condition from the Service Technicians in order to advise the customer on recommended or urgently required services. They must communicate this information in a professional manner, explaining the benefits of services and the potential outcomes of postponing repairs.

Duties and Responsibilities:

Document all sales repair needs on a service repair order, ensuring to report all unit symptoms as described by the customer, using specific descriptions.
Close out repair orders on a daily basis and keep current on any units that had been delivered.
Ensure all repair orders have a flat rate time on them before handing them to technicians.
Greet customers and handle customer inquiries as a first-line representative.
Prepare complete and accurate estimates of the cost of labour and parts and quote prices to customers.
Notify all customers by telephone with additional required work and with total charges for the work.
Explain all completed work and charges to customers and attempt to make the next maintenance appointment, if required
Promote the sale of labour, parts and accessories.
Develop and sustain product knowledge pertinent to the dealership at a level which can be effectively communicated to the customers and fellow employees.
Ensure all paperwork you initiate or handle is done properly and flows in a smooth and timely manner. Make sure all repair orders are filed in the filing cabinets when necessary.
Accurately and with detail input data on work orders. Managing work order including opening, closing and updating.
Ensure proper and expedient handling of all customers.
Maintain full cooperation with fellow employees to maintain a positive work environment and to maximize efficiency.
Keep your work area clean and tidy to help maintain the dealership’s professional image.
Quality of service delivery must be maintained to the highest possible level.
Maintain an appointment pad and route sheet with all commitments written down.
Represent and conduct yourself in the best interest of the dealership in a professional and safe manner.
Treat all customer and fellow employees with courtesy and respect.
Complete all duties and responsibilities on schedule on a continuing basis. Be productive and follow through.
Coordinate your activities with your fellow employees for maximum efficiency and effectiveness.
Work your assigned hours. Follow meal schedules and be available for overtime should the need arise.
Participate in all meetings, seminars, and training sessions as requested.
Perform any other duties as assigned by management.
From time-to-time, you may also be given additional responsibilities or transferred to a position other than the one to which you are presently assigned.

Core Competencies and Qualifications:

Proven experience in sales, customer relations or related positions
Excellent customer service skills
Knowledgeable in computer applications and industry-specific software
Excellent communication skills
Planning and organizational skills
Problem-solving and listening skills
Attention to detail

This role offers an opportunity to work in a professional environment where your knowledge and customer service expertise will be valued. We seek motivated individuals eager to contribute to a team dedicated to quality service.

Benefits:

Dental care
Employee assistance program
Extended health care
Flexible schedule
Life insurance
Paid time off
Vision care

Experience:

Service advisor: 1 year (preferred)

Work Location: In person

Quick apply

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