Remote Clinical manager Jobs – 364 Openings This Week

Manager, Service Desk
Mackenzie Health —Richmond Hill, ON
- $111,365–$142,116 a year
- Full-time
- Remote
- Computer Science
- PMP
- Engineering
Director of Clinical Services
Health Data Coalition —Oak Bay, BC
- $130,000–$160,000 a year
- Full-time
- Hybrid work
- CRM software
- Writing skills
- Microsoft Office
- Mileage reimbursement
- Dental care
Quick apply
14d
Clinical Data Manager II/Senior Clinical Data Manager
Precision for Medicine —Toronto, ON
- $92,500–$167,900 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Paid time off
Quick apply
Clinical Project Manager
TruMinds Technology Inc —Remote
- $80,000–$90,000 a year
- Full-time
- Remote
- Nursing
- Master's degree
- Project management
Quick apply
6d
Sr. Clinical Operations Lead (Clinical Trial Manager)
Alimentiv —London, ON
- $78,000–$130,000 a year
- Full-time
- Remote
- Microsoft Office
- Bachelor's
- Organizational skills
Quick apply
Senior Clinical Data Manager
Everest Clinical Research —Markham, ON
- $90,000–$130,000 a year
- Remote
- Master's degree
- In-person
- Disability insurance
- Dental care
Quick apply
Clinical Trials Proposal Manager
PSI CRO —Mississauga, ON
- $90,000–$120,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Sr Professional Education Manager
Dexcom —Remote
- $121,100–$201,800 a year
- Full-time
- Remote
- Bilingual
- English
- Master's degree
- Tuition reimbursement
Manager, Clinical Data Management
Everest Clinical Research —Markham, ON
- $140,000–$170,000 a year
- Remote
- Bachelor's
- In-person
- Disability insurance
- Dental care
Quick apply
Clinical Data Manager
Everest Clinical Research —Markham, ON
- $60,000–$90,000 a year
- Remote
- Doctoral degree
- Master's degree
- Databases
- Disability insurance
- Dental care
Quick apply
Senior Clinical Project Manager
Everest Clincal Research —Markham, ON
- $125,000–$175,000 a year
- Remote
- Master's degree
- Supervising experience
- Project management
- Disability insurance
- Dental care
Quick apply
Senior Manager - Clinical Education (Hybrid/ Remote)
Kardium Inc. —Burnaby, BC
- $130,000–$190,000 a year
- Remote
- Nursing
- Engineering
- Presentation skills
- Dental care
Quick apply
13d
Clinical Sr Project Manager / Assoc Director (Global role, Multisponsor) ** Remote US & Canada **
サイネオス・ヘルス —Toronto, ON
- Up to $210,900 a year
- Remote
- Presentation skills
- Bachelor's
- Travel
- Employee stock purchase plan
- Dental care
QuickCode Quality Assurance Manager
Radformation —Remote
- $120,000–$160,000 a year
- Full-time
- Remote
- Customer service
- Communication skills
- Designated paid holidays
- Disability insurance
Quick apply
Clinical Pharmacist - Remote
ClaimSecure —Mississauga, ON
- $95,000–$100,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Doctoral degree
- Disability insurance
- Dental care
Quick apply
7d
Registered Clinical Counsellor / Canadian Certified Counsellor
Manifest Wellness Inc —Alberta
- From $80 an hour
- Part-time
- Master's degree
- Working with children
- Psychology
- Work from home
- Flexible schedule
Quick apply
Board Certified Behaviour Analyst
UP Early Intervention Clinic, Inc. —Richmond, BC
- $31–$63 an hour
- Part-time
- Master's degree
- Working with children
- Bachelor's
- Designated paid holidays
- Paid time off
Quick apply
Registered Clinical Counsellor / Canadian Certified Counsellor
Manifest Wellness Inc —Manitoba
- From $80 an hour
- Part-time
- Master's degree
- Working with children
- Psychology
- Work from home
- Flexible schedule
Quick apply
Head of Integrated Planning
Applied Pharmaceutical Innovation —Edmonton, AB
- Full-time
- Engineering
- Bachelor's
- Travel
- Paid time off
- Work from home
4d
Registered Clinical Counsellor / Canadian Certified Counsellor
Manifest Wellness Inc —British Columbia
- From $80 an hour
- Contract
- Master's degree
- Working with children
- Psychology
- Work from home
- Flexible schedule
Quick apply

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Manager, Service Desk

Mackenzie Health -
Richmond Hill, ON

Apply Now

Job details

Full-time
$111,365–$142,116 a year

Qualifications

ITIL Certification
Computer Science
PMP
Engineering
Microsoft Exchange
Windows
Microsoft Office
Bachelor's
ServiceNow
Communication skills
Active Directory
Time management
VPN

Full job description

Job Description:

Reporting to the Director, Application and End-user Support, the Manager, Service Desk will manage a team of Service Desk and System Support Analysts, responsible to provide Digital Health customer support services, to the organization. This experienced IT professional will be responsible for managing operational teams to support a two-site model with a focus on service quality and continued improvement.

The Manger, Service Desk will manage day to day operations of the Service Desk and the organizational hardware environment to ensure laptops, PCs and devices are performing optimally, to ensure high levels of availability, and will be responsible for incident and request management processes through the enterprise ITSM platform ServiceNow. Furthermore, they will maintain a current problem management knowledge base to ensure timely resolution of issues including a thorough root cause analysis for all major incidents while ensuring that they are clearly identified and escalated to appropriate teams for resolution. Responsibilities will include developing and maintaining standard procedures to ensure compliance and increased productivity, and to support department operations to ensure quality and SLA objectives are achieved and maintained. The successful incumbent will also be responsible for developing, managing and delivering IT Master Service Level Agreements and developing, optimizing a ServiceDesk model to support the organization as required. Additional duties will include analyzing workload metrics, preparing operational reports and statistics, and vendor management.

Contribute to safe, quality care by:

Managing a workload effectively in a fast-paced environment.
Addressing and resolving issues in a productive, respectful manner.
Exercising sound professional judgment and using best practice guidelines.
Contributing to a safe, inclusive environment for all through compliance with patient and staff safety policies and procedures.

What must you have?

Bachelor’s degree in computer science, engineering or a related study, or an equivalent combination of education, training and experience.
Minimum 5 – 7 years’ recent related career experience in a large, complex organization.
Minimum 2 – 3 years’ recent related career experience in management.
Experience with platforms such as:
- ServiceNow ITSM solution
- Active Directory
- Microsoft Exchange
- Office365
- Windows Operating Systems
- Microsoft Office
- VPN
- Enterprise antivirus
- Mobile Devices
- AV Equipment

What else do you bring?

Excellent organizational, interpersonal skills with exceptional verbal, written communication and conflict management skills with strong initiative to achieve high standards of service and performance.
Critical thinking and problem-solving skills that enable quick resolution of issues.
Leadership abilities including the abilities to teach, direct and motivate staff.
Professionalism, attention to detail and focused customer service ethic.
Ability to handle and prioritize multiple demands concurrently.
Exercises initiative and good judgment with ability to multi-task.
Demonstrated ability in interpersonal, communication, diplomacy, coaching, facilitation and team building skills at all levels of the healthcare environment.
Demonstrated expertise in IT applications.
Ability to translate clinical/non- clinical issue into IT solutions.
Demonstrated commitment to professional development.
Demonstrated ability to promote and manage change.
Ability to work independently and as a member of a team.
Time management and organizational abilities including demonstrated ability to problem solve, prioritize a varied workload and function in a changing and stressful work environment.
Proven attendance record.
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
Ability to perform the essential duties of the job.
Effectively uses empathy in interactions with others.
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Preferably, your profile also includes:

ITIL Certification an asset.
Project Management Professional (PMP) Designate is an asset.

You may be required to work at any site of Mackenzie Health.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

-: #MackenzieHealthCareers, #LI-JB2

Apply Now

Refine Your Search

clinical manager jobs in remote

Manager, Service Desk

Director of Clinical Services

Clinical Data Manager II/Senior Clinical Data Manager

Clinical Project Manager

Sr. Clinical Operations Lead (Clinical Trial Manager)

Senior Clinical Data Manager

Clinical Trials Proposal Manager

Sr Professional Education Manager

Manager, Clinical Data Management

Clinical Data Manager

Senior Clinical Project Manager

Senior Manager - Clinical Education (Hybrid/ Remote)

Clinical Sr Project Manager / Assoc Director (Global role, Multisponsor) Remote US & Canada

QuickCode Quality Assurance Manager

Clinical Pharmacist - Remote

Registered Clinical Counsellor / Canadian Certified Counsellor

Board Certified Behaviour Analyst

Registered Clinical Counsellor / Canadian Certified Counsellor

Head of Integrated Planning

Registered Clinical Counsellor / Canadian Certified Counsellor

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