Hillberg & Berk, a Canadian owned, women-led, purpose driven jewellery brand, is seeking a strategic planner with a passion for product performance and customer insights to join our team as a
Merchant!
About the Role
For our Merchant, everything begins and ends with the client. You have a genuine eye for product, the commercial rigor to back every decision with data, with a strong gut instinct. In this role, you will have a real impact. You’ll shape seasonal assortments, drive category performance, and work side-by-side with Design, Product Development, Planning, Marketing, and Operations to bring the right product to market at the right time.
What You’ll Do
Assortment & Strategy
- Build and manage seasonal line plans that balance creativity, commercial viability, and newness across categories.
- Define pricing architecture, hit margin targets, determine product lifecycles. You will actively manage exits and transitions to maintain assortment freshness.
- Recommend from the merchant lens buy depth, product ranking, and allocation strategies in partnership with Demand Planning.
- Integrate customer insights, trend intelligence, and competitive analysis into every assortment decision.
- Partner with Design and Product Development from concept through proto review, weighing in on materials, craftsmanship, and finishes to ensure creative vision is commercially grounded.
- Bring a customer lens to product development decisions, connecting the dots between what she wants and what we build.
Cross-Functional Collaboration
- Work closely with Demand Planning to align on open-to-buy, inventory flow, and category-level targets.
- Partner with Marketing and channel leads (Retail, Digital, Wholesale) to align product storytelling, pricing, and launch timing.
- Drive product readiness within the go-to-market calendar and represent Merchandising in cross-functional forums.
Analysis & Performance
- Track sell-through, markdowns, IMU, and inventory productivity to surface opportunities and flag risks early.
- Deliver clear, actionable reporting on performance versus plan by category, channel, and class.
- Present business health, assortment strategy, and forward plans to senior leadership with clarity and confidence.
- Lead post-season recaps to capture learnings and feed them directly into future assortment decisions.
- Conduct regular comp shopping monitoring competitor pricing, promotional activity, and product launches to keep H&B sharp and well-positioned.
- Identify whitespace and growth opportunities through ongoing market and competitive analysis.
Operational Excellence
- Maintain accurate line plans, visual documents, and product data with a high standard of detail.
- Ensure all merchandising activities are integrated into seasonal calendars and cross-functional workflows.
What You Bring
- 3–6 years of experience in merchandising, buying, or assortment planning in fashion, jewelry, or lifestyle.
- Genuine product taste: you understand what makes a collection feel cohesive, desirable, and right for the customer.
- Client Obsessed: you think about her first and work backward to the product.
- Strong retail math fundamentals: you understand IMU, sell-through, margin, and open-to-buy.
- Analytical mindset with the ability to turn data into clear, confident recommendations.
- Comfortable presenting to leadership: you can tell a story with data and make a room feel confident in a decision.
- Highly organized and detail-oriented: you keep line plans clean, deadlines met, and priorities straight.
- Natural collaborator who communicates clearly and builds trust across teams.
- Comfortable managing multiple workstreams in a fast-paced, entrepreneurial environment.
- Curious and growth-oriented: you ask good questions, seek feedback, and want to keep getting better.
- Experience across multiple channels (retail, digital, wholesale) is a plus.
Vacancy Type: New
Salary Band: $65,500 - 85,000Hybrid opportunity with preferred location: Victoria, BC
If your experience does not meet or exceeds these role requirements, this salary band may be adjusted accordingly in the event that an employment offer is made.
We are a customer and employee centric business with ambitious growth plans. We are excited about the future of delighting our customers, innovating our product, growing our business along with our people and empowering women in the process. If you have a learning mindset, would like to pursue growth and development in your career and want to work for a business with an authentic motivation to do good in the communities we serve, a role at H&B might be an exciting change for you!
Hillberg & Berk is dedicated to providing an inclusive, diverse and equitable work environment representative of the communities in which we operate, while creating a culture where all employees can show up, participate and contribute as their authentic selves. This commitment applies to all candidates and employees regardless of their race, creed, religion, colour, sex, sexual orientation, marital status, family status, disability, gender identity or expression, physical size or weight, age, nationality, ancestry, or place of origin.
Requests for accommodation can be made due to disability or any other protected characteristic at any time during the recruitment process by contacting People & Culture.
H&B is not currently using any autoscoring features in our applicant tracking system. Applicants may be filtered from view based on their legal ability to work in Canada or availability to work the required working hours for the responsibilities of this role.