Remote Hr back office operations Jobs – 12 Openings This Week

Service Call Centre Rep - NIGHTS
CANADA CARTAGE —Winnipeg, MB
- 8 hour shift
- Remote
- English
- Microsoft Office
- High school diploma or GED
Quick apply
2d
Lead Product Engineer, Integrations
servicePath —Ontario
- Full-time
- Remote
- Salesforce
- In-person
- AI
Quick apply
Director, IT Infrastructure, Cloud & Security
Campfire Circle —Toronto, ON
- $115,000–$140,000 a year
- Weekends as needed
- Hybrid work
- Azure
- Computer Science
- PMP
- Wellness program
- Disability insurance
Quick apply
Manager, Talent Acquisition (Remote First)
Zensurance —Toronto, ON
- $123,000–$134,000 a year
- Full-time
- Remote
- Team management
- Recruiting
- Budgeting
- Dental care
Quick apply
2d
Contact Center Manager
TP Canada —Toronto, ON
- Full-time
- English
- Microsoft Office
- Bachelor's
8d
Area Director
CBI Health —London, ON
- $110,000–$130,000 a year
- Remote
- Business development
- Bachelor's
- No university degree
- Dental care
- Vision care
Quick apply
Head of Operations
Devoted Studios —Montréal, QC
- Remote
- Supervising experience
- Human resources
- Recruiting
Quick apply
Solution Architect, Enterprise Applications
Kinaxis Inc. —Remote
- Full-time
- Remote
- Computer Science
- Engineering
- Bachelor's
IT Systems Engineer
Upsun (via Remote Woman) —Remote
- Remote
- Google Suite
- Windows
- APIs
- Paid time off
- Flextime
Quick apply
IT Systems Engineer
Platform.sh —Remote
- Remote
- Google Suite
- Windows
- APIs
- Paid time off
- Flextime
Quick apply
(FR&EN) Bilingual Executive Assistant
Flexspring —Montréal, QC
- Full-time
- Remote
- Spanish
- Salesforce
- English
- Work from home
- Flexible schedule
Quick apply
Senior Mobile Engineer (Android)
EarnIn —Toronto, ON
- $199,800–$244,200 a year
- Full-time
- Remote
- Doctoral degree
- Computer Science
- Master's degree
Quick apply
12d

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Field Operations & Dispatch Manager
MTLI Group of Companies —Markham, ON
Work directly with Project Managers and Operations Leadership to develop manpower plans for upcoming projects. Maintain awareness of field employee performance.
$80,000.00–$110,009.76 a year
Quick apply
Lead Product Engineer, Integrations
servicePath —Ontario
Recognising that a field mapping is technically valid and will still put the wrong number in someone's forecast. Travel: *Occasional, to client locations.
Quick apply

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Service Call Centre Rep - NIGHTS

CANADA CARTAGE -
Winnipeg, MB

Quick apply

Job details

2 days ago

Qualifications

Call center experience
Client inquiry handling
English
Microsoft Office
High school diploma or GED
Client services
Customer service orientation
Data entry
Recruiting
Organizational skills
Typing
Client consultation
Work order management
Communication skills
Client interaction
Team coordination

Full job description

Position Summary

Primary responsibility is to provide exceptional customer support and assistance to drivers and clients who require assistance or have service-related inquiries. Serve as the first point of contact, handling incoming calls, emails, and messages, and efficiently addressing issues such as breakdowns, maintenance requests, and scheduling changes. Role includes accurately documenting and prioritizing service requests, coordinating with field service teams and mechanics, and ensuring timely resolution.

Location: Remote near 490 Lucas Avenue, Winnipeg, Manitoba
Schedule: Night shift 8:00pm – 8:00am, 4 nights on / 4 nights off

What you will do

Provide Customer Service to drivers and operations staff located all over Canada
Keep records of all conversations in database, enter the result of each communication into the Transman software and perform necessary follow-ups
Identify customers’ needs, clarify information, and provide solutions and/or alternatives
Communicate all customer requests and needs to appropriate team members
Works in conjunction with all Maintenance Administrative Staff to ensure timely entry of vendor repair orders and audits performed as required.
Maintains positive relationships with all departments and provides recruiting and retention support across the organization.

What you will bring

6 months up to 1 year experience
High school diploma
Previous call centre experience
Must be an active listener and help resolve customer inquiries
Strong written and verbal communication skills; proven ability to clearly articulate information in English to all demographics by telephone.
Ability to work independently and perform under pressure
Strong organizational skills and the ability to work in a high volume, fast paced environment
Ability to multi-task and be flexible with the company’s ever changing needs
Intermediate proficiency with computers including Microsoft Office and web based applications preferred
Minimum keyboarding skills of 35 wpm and 5,000 keystrokes per hour
Must have a valid drivers license and vehicle

Why people love working for Canada Cartage

Cohesive team and a positive, hard-working atmosphere.
Meaningful opportunities for career growth.
Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
We give back to the communities in which we operate by volunteering and donating to local charities.
We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

We are a top employer!

Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers for six straight years in a row.
Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canada’s Top Fleet Employers. In addition, we have been recognized as an Employer of Distinction for the 4th year in a row. This serves to reinforce Canada Cartage’s reputation as an employer of high quality.
We’ve been acknowledged by Forbes 2023, as one of Canada’s Best Employers for Diversity

Come work with an industry leader!

Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let us know.

We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.

Quick apply

Refine Your Search

hr back office operations jobs in remote

Service Call Centre Rep - NIGHTS

Lead Product Engineer, Integrations

Director, IT Infrastructure, Cloud & Security

Manager, Talent Acquisition (Remote First)

Contact Center Manager

Area Director

Head of Operations

Solution Architect, Enterprise Applications

IT Systems Engineer

IT Systems Engineer

(FR&EN) Bilingual Executive Assistant

Senior Mobile Engineer (Android)

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