Remote Obesity management Jobs – 6 Openings This Week

Customer Care Specialist
Alphanumeric Systems Inc. —Remote
- $42–$45 a year
- Full-time
- Remote
- Salesforce
- English
- Windows
Quick apply
Registered Dietitian – Part-Time and Virtual
Enhanced Care Clinic —Toronto, ON
- Part-time
- Remote
- Patient care
- Communication skills
- Flexible schedule
Quick apply
Nurse Practitioner, Special Interest in Weight Management (40 hours per week)
Felix —Toronto, ON
- Contract
- Remote
- Patient care
Nurse Practitioner, Special Interest in Weight Management (Flexible)
Felix —Toronto, ON
- Contract
- Remote
- Patient care

More jobs to discover

Find similar jobs that you might be interested in.

Registered Dietitian – Part-Time and Virtual
Enhanced Care Clinic —Toronto, ON
Participate in the development and improvement of nutrition education materials and program resources. Provide one-on-one virtual nutrition counselling for…
Quick apply
Registered Dietitian
One Elephant Integrative Health Team —Oakville, ON
Ideal areas of interest include metabolic health, women's reproductive health, particularly perimenopause and menopause, and weight management as our current…
From $130 an hour
Quick apply
14d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Clinical Research Coordinator
Centricity Research —Toronto, ON
Have a bachelor's degree in a health, science, or research-related field, or an equivalent combination of relevant education and experience.
$55,000–$62,500 a year
Quick apply

I want to receive the latest job alerts for obesity management in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

obesity management jobs near remote

Nurse Practitioner jobs in Toronto, ON

Dietitian jobs in Toronto, ON

Nurse Practitioner jobs in Greater Napanee, ON

Nurse Practitioner jobs in Brant, ON

Nurse In Pharmaceutical Companies jobs in Toronto, ON

Nurse Practitioner jobs in Ottawa, ON

Nurse Practitioner jobs in Sherwood Park, AB

Nurse Practitioner jobs in Luxemburg, ON

Non Clinical Nurse jobs in Ottawa, ON

Manual Osteopathic Practitioner jobs in Ontario

Nurse Practitioner jobs in Indigo, MB

Registered Nurse, Amazon jobs in Brampton, ON

Nurse Practitioner jobs in Montague Gold Mines, NS

Nurse Practitioner jobs in Haldimand County, ON

Nurse Practitioner jobs in Brighton, ON

Registered Nurse jobs in Oakville, ON

Registered Nurse jobs in Orangeville, ON

Long Term Care Psw jobs in Ontario

Child Care jobs in Brampton, ON

Long Term Care Home Registered Nurse jobs in Edmonton, AB

Customer Care Specialist

Alphanumeric Systems Inc. -
Remote

Quick apply

Job details

Full-time
$42–$45 a year

Qualifications

Live chat
French
Computer operation
Stakeholder engagement
Customer relationship building
Case file maintenance
Call center experience
Salesforce Platform
Salesforce
English
Windows
Patient service
Microsoft Office
Computer hardware
Client services
Customer service orientation
Client interaction
Stakeholder relationship building

Full job description

Alphanumeric is hiring a Bilingual Customer Care Specialist (English/French) for Pharmaceuticals to work remotely supporting one of the biggest pharmaceutical companies in the world. You’ll be providing support for products related to diabetes, obesity, rare diseases, cardiovascular and liver health.

This is a high-volume contact center, and candidates are chosen to deliver an optimized customer service experience in a personalized manner. This role plays a critical role in supporting patients, healthcare professionals, and internal stakeholders by providing accurate, timely, and empathetic responses while upholding the highest standards of quality, compliance, and ethics.

This candidate will respond to FAQs and general on-label information and will also be able to identify medical information inquiries and triage them to the appropriate department.

The role also includes being able to identify potential Adverse Events (AEs) and potential Product Quality Complaints (PQCs) for documentation and reporting.

Please be aware we can only hire people already based in Canada with fully legal and valid documentation to work in Canada.

Please apply with your CV in English as the hiring managers are not based in Quebec. This position must master verbal and written English skills in addition to French, because it reports to stakeholders, managers and clients outside of Quebec where the environment requires communication in English. Preference for people based in Eastern Time Zone or similar.

Key Attributes and Responsibilities:

Responds general inbound calls, chats, and emails from patients, healthcare providers, and internal stakeholders in a professional and empathetic manner.
Answers general inquiries from Consumers and/ or Health Care Providers.
Navigates and provides assistance navigating sites.
Works with various sites/content to ensure a Consumer or HCP receives prompt, complete and professional customer service.
Assists with temperature excursion inquiries and updates (ie. temperature excursion origination).
Identifies and reports potential Adverse Events (AEs) and Product Quality Complaints (PQCs).
Responsible for documentation of case notes in customer relationship management system (CRM).
Contract support, liaison and represents the face of client.
Potential for rotational shifts and after-hours support.

Requirements:

Strong proficiency in English and French (mandatory to speak both languages fluently).
Preference for individuals who have a minimum 2 years of experience supporting pharma/biotech call centers and/or experience in a medical or commercial setting.
Prior experience with pharmaceutical products in a Pharma/Biotech call center preferred.
Prior experience with Salesforce and Vonage is preferred.
Previous contact center experience is an asset.
A passion for customer service, strong telephone soft-skills and passion to excel..
Must thrive working in a fast-paced, innovative environment while remaining flexible, proactive, resourceful, and efficient.

Required Skills/Abilities:

Excellent interpersonal skills, ability to develop and maintain important relationships with key stakeholders whether it is call, chat or email.
Strong listening skills with a clear sense of empathy for the caller that is being assisted.
Demonstrated ability to communicate and distinguish different types of questions relating to commercial inquiries.
Willingness to learn to identify adverse events or product complaints and to be able to document and report them.
Ability to handle all channels of work: calls/chats or emails.
Demonstrated ability to problem-solve.
Dedicated team player that has a customer service approach and is solution-oriented.
Ability to learn and navigate new systems and technologies quickly.

Technical Skills:

Operating systems: Windows through current version.
Microsoft Office tools.
PC Hardware environment: Laptops, Desktop and Printers.
Contact center telephony, email, and chat tool - preferred.

Other Requirements:

Ability to sit for long periods of time.
Basic computer and hardware proficiency to set up remote workstation.
Hardwired internet connection with minimum internet speeds of 15mbps upload and 15mbps download.
Must have a private and quiet office space free of interruption to conduct professional calls on behalf of a client.

Quick apply

Refine Your Search

obesity management jobs in remote

Customer Care Specialist

Registered Dietitian – Part-Time and Virtual

Nurse Practitioner, Special Interest in Weight Management (40 hours per week)

Nurse Practitioner, Special Interest in Weight Management (Flexible)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for obesity management in remote

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected