Revelstoke, Bc Customer service representative Jobs – 5 Openings This Week

RMR Winter 26-27 - Guest Service Agent
Revelstoke Mountain Resort —Revelstoke, BC
- $19.39 an hour
- Part-time
- Sales
- English
- Microsoft Office
Quick apply
Customer Service Supervisor
Graymont —British Columbia
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Team management
Sutton - Winter 26/27 - Guest Service Agent
The Sutton Place Hotels —Revelstoke, BC
- $19.43–$20.40 an hour
- Seasonal
- Hotel
- High school diploma or GED
- No university degree
- Dental care
- Employee assistance program
Quick apply
RMR 2026 - Advertising and Promotion - Guest Experience Agent
Revelstoke Mountain Resort —Revelstoke, BC
- $19.81–$23.17 an hour
- Weekends as needed
- Spanish
- Microsoft Office
- Hotel
Quick apply

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RMR Winter 26-27 - Guest Service Agent

Revelstoke Mountain Resort -
Revelstoke, BC

Quick apply

Job details

Part-time | Seasonal
$19.39 an hour

Qualifications

Sales skills (Interpersonal skills)
Computer operation
Sales
English
Microsoft Office
Cashiering
Client services
Customer service orientation
Cleaning
Customer support
Guest services
POS systems
Guest issue resolution
Communication skills

Full job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

GUEST SERVICES AGENT

About Us:
Revelstoke Mountain Resort (RMR) is a division of Canada’s largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for big mountain riding, legendary powder and an authentic Canadian resort town.

Job Description:
As a Winter Guest Services Agent at Revelstoke Mountain Resort, you play a key role in delivering a seamless, personalized and memorable mountain experience from arrival to departure. You are often the first and last interaction our guests have and you set the tone for their visit. The role includes both indoor and outdoor responsibilities, requiring flexibility, professionalism, and a strong understanding of daily operations.
Guest Services Agents work in a fast-paced, high-volume environment and must be able to manage changing operational needs while maintaining a positive, guest-focused approach.

Key Responsibilities:

Deliver warm, authentic, and knowledgeable service that reflects our Guest Obsessed culture.
Welcome guests and provide support throughout their visit, ensuring a seamless experience from arrival to departure
Respond to guest inquiries and resolve guest service issues in a professional and timely manner
Maintain strong knowledge of our POS system, products, promotions, policies, and activity offerings
Stay informed on daily operational updates, including weather, trail conditions, lift status, events, and mountain activities
Confidently guide guests to ensure they are prepared for a safe and successful day on the mountain
Process guest transactions accurately, including cash handling and POS operations
Monitor lift access points and scan passes with attention and awareness to prevent misuse and fraudulent activity
Support guest flow and maintain a welcoming, organized, and efficient environment
Manage long guest lineups and high customer demand during peak operating periods while maintaining professionalism and excellent service standards
Perform general cleaning duties
Complete additional duties as required

Qualifications & Skills:

Work eligibility in Canada – can provide work permit and SIN documentation
Previous experience in guest service and/or the ski industry preferred
Excellent communication and interpersonal skills
Strong customer service skills with the ability to handle challenging guest interactions professionally
Ability to work effectively in a fast-paced, high-volume environment while remaining organized and attentive to detail
Ability to manage changing priorities and fluctuating guest volumes with a positive and adaptable approach
Cash handling experience
Basic computer skills, including Microsoft Office
Sales skills
Team player with a mature, enthusiastic and guest service-oriented attitude
Ability to work outside in all weather conditions
Passion for the mountains, guest service, and the Revelstoke experience
Fluency in English, second languages are an asset.

Benefits:

Free Winter Season pass
Discounted lift tickets for friends and family
Discounts at the resort’s restaurants, retail, rental, repairs outlets including pro deals.
Free or discounted lift tickets at many other resorts
Discounts at Sutton and Sandman hotels (employee and friends/family)
Additional Northland Properties discounts via a Perks program with other vendors

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Quick apply

Refine Your Search

customer service representative jobs in revelstoke, bc

RMR Winter 26-27 - Guest Service Agent

Customer Service Supervisor

Sutton - Winter 26/27 - Guest Service Agent

RMR 2026 - Advertising and Promotion - Guest Experience Agent

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