Richmond, Bc Front desk coordinator Jobs – 8 Openings This Week

Patient Coordinator / Concierge
The Vanity Lab —Vancouver, BC
- $20–$25 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Dental care
- Paid time off
Part-Time Front Desk Coordinator – Destination Honda Burnaby
Destination Auto Group —Burnaby, BC
- $23.50 an hour
- Part-time
- Microsoft Excel
- Computer skills
- Communication skills
- Dental care
- Vision care
Quick apply
6d
Client Care Coordinator / Receptionist
Movement Room Performance and Rehab Inc. —Vancouver, BC
- $19–$22 an hour
- Part-time
- Microsoft Word
- Google Suite
- Customer service
Quick apply
2d
Front Desk Administrator & Member Experience Coordinator
Denman Athletics —Vancouver, BC
- $20–$23 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Treatment Coordinator / Front Desk Administrator
Belmont Dental Centre —New Westminster, BC
- $32–$37 an hour
- Full-time
- Customer service
- Presentation skills
- Phone etiquette
- Dental care
Quick apply
Client Care Coordinator/Receptionist
Insync Physiotherapy —Vancouver, BC
- $18–$21 an hour
- Part-time
- Customer service
- Writing skills
- Medical office experience
Quick apply
13d
Lessons Coordinator / Receptionist
Rockstar Music —Vancouver, BC
- $30,000–$40,000 a year
- Full-time
- Sales
- Customer service
- Typing
- Dental care
- Paid time off
Quick apply
Regional Coordinator (Receptionist) Vancouver
Scotiabank —Vancouver, BC
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience
1d

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Dental Treatment Coordinator/ Front Desk - Please Apply Only If You Have Dental Admin experience
Family Dental —Toronto, ON
Are you an experienced dental receptionist with leadership skills and a passion for creating an exceptional patient experience?
From $26 an hour
Quick apply
Dental Receptionist / Front Desk Coordinator / Office Manager
Dental Centre —Scarborough, ON
Supervise front desk staff and coordinate administrative duties across the office. Support human resources functions such as onboarding new staff and…
$25–$28 an hour
Quick apply
7d

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front desk coordinator jobs near richmond, bc

Patient Coordinator / Concierge

The Vanity Lab
Vancouver, BC

Apply Now

Job details

Full-time
$20–$25 an hour

Qualifications

Hospitality
Customer service
Dentrix
Epic
Communication skills
Retail sales

Full job description

At The Vanity Lab, every patient who walks through our doors deserves to feel like they are the only person in the room.

That first smile. The moment of welcome. The seamless, elevated experience that makes someone feel seen, valued, and cared for before their treatment has even begun.

We are looking for a Patient Concierge who does not just manage a front desk...

but creates an experience. Builds relationships. Drives retention. And holds the standard that makes The Vanity Lab different.

If you are warm, polished, and energized by delivering exceptional service in a high-performance environment, keep reading.

The Role

The Patient Concierge is the heartbeat of our front-of-house experience. You are the first impression, the warm constant, and the trusted face patients come back to see.

You are responsible for ensuring every patient feels welcomed, valued, and supported through their visit, while driving the clinic outcomes that make The Vanity Lab thrive.

What You Will Be Responsible For

Patient Experience and Journey

Greet every patient warmly and professionally upon arrival
Ensure each patient feels welcome, comfortable, and valued throughout their visit
Create a calm, organized, and elevated front-of-house environment at all times
Manage patient flow to support a seamless and efficient clinic experience

Rebooking and Patient Education

Ensure all patients are rebooked before leaving the clinic
Educate patients on their recommended treatment plans and timing
Educate patients on retail products and help curate and adjust routines as needed
Communicate the value of consistency and maintenance treatments
Support schedule optimization by rebooking the right patients into the right time slots

Patient Communication and Relationship Building

Build genuine relationships by knowing patient names, preferences, and treatment history
Communicate clearly, confidently, and professionally in all interactions
Answer patient questions or direct them to the appropriate team member when needed
Ensure every interaction reflects warmth, care, and attention to detail

Front Desk Operations and Clinic Presentation

Maintain a clean, organized, and visually elevated reception area at all times
Ensure all front-of-house elements reflect brand standards: cleanliness, music, and overall feel
Manage check-ins, check-outs, and payments accurately and efficiently
Ensure all patient consent forms are completed, up to date, and accurately documented prior to treatment

Team Communication and Operational Support

Communicate effectively with medical, clinical, and patient experience teams
Ensure smooth transitions between providers and front desk
Flag scheduling gaps, patient concerns, or opportunities to leadership
Support overall clinic flow and efficiency

What Success Looks Like

You are not just measured by activity. You are measured by results and experience.

Same-day rebooking rate: 40%+
In-clinic experience feedback score: 100%
Retail sales contribution: 13% of clinic sales
Clinic standards score: 95%+

What You Bring

Strong customer service or hospitality experience
Excellent communication and interpersonal skills
High attention to detail and organization
The ability to multitask calmly in a fast-paced environment
A professional, polished, and genuinely warm demeanor
Experience in medical aesthetics or a clinic environment (preferred)

Who You Are (This Matters Most)

You do not just fit the role. You embody how we work.

Committed to Excellence

You sweat the details. You prepare, not just react. You do not settle for good enough, and it shows in every interaction.

Pursue Greatness

You want to grow. You seek feedback. You push yourself to be better every day.

Integrity in Everything You Do

You are honest, accountable, and you follow through on what you say you will do.

Create the Future

You take ownership. You bring ideas. You think beyond today and contribute to something bigger.

Stronger Together

You are a team player. You communicate openly, support others, and contribute to a positive, high-trust environment.

Why The Vanity Lab?

We are building something special.

A clinic where clinical excellence meets an elevated patient experience. Where the team holds each other to a higher standard because we genuinely care. Where growth, learning, and collaboration are part of how we operate every day.

This is a place for people who want more than just a job. It is for people who want to be part of a high-performing, values-driven team that is shaping the future of the beauty and skincare industry.

If This Sounds Like You...

You do not wait to be told what to do.

You take ownership.

You care deeply about people and the experience you create for them.

And you are ready to be part of a team that expects and delivers excellence.

We want to hear from you.

Pay: $20.00-$25.00 per hour

Benefits:

Company events
Dental care
Extended health care
Paid time off
Vision care

Work Location: In person

Apply Now

Refine Your Search

front desk coordinator jobs in richmond, bc

Patient Coordinator / Concierge

Part-Time Front Desk Coordinator – Destination Honda Burnaby

Client Care Coordinator / Receptionist

Front Desk Administrator & Member Experience Coordinator

Treatment Coordinator / Front Desk Administrator

Client Care Coordinator/Receptionist

Lessons Coordinator / Receptionist

Regional Coordinator (Receptionist) Vancouver

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