Richmond Hill, On Dispatcher assistant Jobs – 8 Openings This Week

Operations Coordinator
Element Elevators Inc. —Richmond Hill, ON
- $20–$25 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Dispatcher
Rexdale, ON
- $21 an hour
- Part-time
- Bilingual
- Microsoft Office
- High school diploma or GED
Quick apply
3d
Dispatcher Assistant
UniUni —Toronto, ON
- $40,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Paid time off
- Vision care
Quick apply
Dispatcher - Richmond Hill, ON
Stock Transportation —Richmond Hill, ON
- $21 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
Quick apply
Customer Service Coordinator Canada – Level 1
SciCan —Toronto, ON
- Microsoft Word
- Microsoft Excel
- Sales
Pilots - Dash Captain
Perimeter Aviation —Toronto, ON
- Full-time
- Customer service
- English
- High school diploma or GED

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Service Coordinator /LTL DISPATCHER
Galaxy Freightline Inc —Mississauga, ON
Dealing with customers/drivers directly on a daily basis through e-mail and via phone!*. Coordinate product delivery schedules with customers.
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Operations Coordinator
Element Elevators Inc. —Richmond Hill, ON
Provide timely *updates on repair statuses and maintenance schedules* to customers. Utilize our dispatch software to manage and track *service work orders,…
$20–$25 an hour
Quick apply
Dispatcher Assistant
UniUni —Toronto, ON
Monitor drivers’ progress and provide real-time updates to customers and internal teams. Communicate effectively with drivers, customers, and warehouse…
$40,000 a year
Quick apply

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dispatcher assistant jobs near richmond hill, on

Operations Coordinator

Element Elevators Inc. -
Richmond Hill, ON

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Job details

Permanent | Full-time
$20–$25 an hour

Qualifications

Microsoft Word
French
Microsoft Excel
Microsoft Outlook
English
Microsoft Office
Organizational skills
Hindi
Communication skills

Full job description

Operations Coordinator (Service & Maintenance)

Hiring qualified candidates within the GTA only

Element Elevators Inc. – Toronto, ON

About Element Elevators Inc.:

Element Elevators Inc. is a leading independent elevator service provider in Toronto, specializing in maintenance, modernization, and repair. We are committed to delivering high-quality service, efficiency, and customer satisfaction. As we continue to grow, we are looking for a dedicated Operations Coordinator to support our Service & Maintenance departments by managing scheduling, client communications, and operational coordination.

This is an on-site, office-based position – remote work is not available for this role.

Position Overview:

As an Operations Coordinator, you will play a vital role in ensuring the efficient scheduling and coordination of major repairs, shutdowns, and maintenance requests within our Service & Maintenance divisions. You will work closely with technicians, supervisors, and clients, managing work orders through Praxedo, our service management platform.

This role requires at least 2 years of experience in the elevator industry, with a strong understanding of service scheduling, client coordination, and maintenance operations.

Key Responsibilities:

1. Scheduling & Coordination

Schedule major repairs, upgrades, and shutdowns for the Service Department.
Work with the Service Supervisor & Maintenance Supervisor to ensure field personnel are assigned effectively.
Maintain an updated shutdown list for all planned maintenance and repairs.
Ensure all necessary permits, approvals, and documentation are secured before scheduling work.

2. Client Communication & Support

Act as the primary point of contact for clients regarding service requests, maintenance updates, and scheduling inquiries.
Send shutdown notices to clients and coordinate necessary building approvals.
Provide timely updates on repair statuses and maintenance schedules to customers.

3. Work Order & Software Management

Utilize our dispatch software to manage and track service work orders, scheduling, and technician assignments.
Ensure all service requests and maintenance tasks are entered and updated in Praxedo.
Generate reports and analytics on service performance, response times, and completed work.

4. Documentation & Reporting

Maintain a centralized log of maintenance requests, major repairs, and service schedules.
Generate weekly/monthly reports on outstanding maintenance requests and service backlogs.
Track technician availability, work order completion, and service KPIs.

5. Cross-Departmental Collaboration

Work closely with the Office Manager to ensure invoicing and billing align with completed repairs.
Communicate with the Accounting team regarding chargeable service calls and maintenance costs.
Support procurement and ordering, relaying technician requests for materials and supplies.

Qualifications & Experience:

Required:

Minimum 2 years of experience in the elevator industry (service, maintenance, or modernization sector).
Experience working with Praxedo or similar service management software.
Strong understanding of elevator service scheduling, client coordination, and maintenance operations.
Excellent organizational skills with attention to detail.
Strong written and verbal communication skills for client interactions.
Ability to multi-task and prioritize work in a fast-paced environment.
Proficiency in Microsoft Office Suite (Excel, Outlook, Word, etc.).

Preferred:

Prior experience as a service coordinator, dispatcher, or operations assistant in the elevator industry.
Knowledge of TSSA regulations and elevator maintenance protocols.
Familiarity with billing, invoicing, and service contract management.

Compensation & Benefits:

Salary Range: $20-$25 per hour
Comprehensive benefits package (health, dental, vision, life insurance, etc.).
RRSP contribution matching
Company-provided phone and work equipment.
Opportunities for professional development and career growth.

Work Location & Schedule:

On-site position at our Toronto office – remote work is NOT available.
Monday to Friday, 8:00 AM – 5:00 PM (some flexibility may be required).

Job Types: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 40.0 per week

Benefits:

Company events
Dental care
Extended health care
On-site parking
Paid time off
RRSP match

Language:

French (preferred)
English (preferred)
Hindi (preferred)

Work Location: In person

Quick apply

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dispatcher assistant jobs in richmond hill, on

Operations Coordinator

Dispatcher

Dispatcher Assistant

Dispatcher - Richmond Hill, ON

Customer Service Coordinator Canada – Level 1

Pilots - Dash Captain

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