Richmond Hill On It analyst Jobs – 299 Openings This Week

Product Support Analyst
CMiC —Toronto, ON
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- Bachelor's
- Wellness program
- Dental care
Quick apply
8d
Business Analyst - IT - Proficient
Raise —Toronto, ON
- $63.95–$75.50 an hour
- Contract
- SQL
- Python
Quick apply
1d
Endpoint Systems Support Analyst
Tangerine Bank —Toronto, ON
- Computer science
- Microsoft Outlook
- Computer Science
- Tuition reimbursement
Analyst III, Security Business Advisory and Consulting
Moneris Solutions —Toronto, ON
- $85,000–$119,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Analyst III, Security Strategy, Architecture & Innovation
Moneris Solutions —Toronto, ON
- $85,000–$119,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Paid time off
WMS Technical Specialist - 3PL Business Analyst
Kintetsu World Express Inc. —Mississauga, ON
- $75,000–$85,000 a year
- Contract
- Hybrid work
- Engineering
- Databases
- SQL
Quick apply
Integration Support Analyst - Contract
Compugen Inc —Toronto, ON
- $40–$65 an hour
- Contract
- Computer Science
- Customer service
- Analysis skills
9d
IT Security Analyst - MITRE Framework
Procom —Toronto, ON
- $36–$45 an hour
- Immediate opening
- Hybrid work
- Spanish
- English
- Presentation skills
Quick apply
1d
Security Analyst
Procom —Toronto, ON
- $33.60–$42.00 an hour
- Immediate opening
- Hybrid work
- Communication skills
Quick apply
3d
CyberArk SME/IAM Operations Analyst
Procom —Toronto, ON
- $47.39–$63.18 an hour
- Immediate opening
- Hybrid work
- Azure
- Communication skills
Quick apply
8d
Business Systems Analyst - Equity Trading
Procom —Toronto, ON
- $69–$92 an hour
- Immediate opening
- Hybrid work
- Data analysis skills
- SQL
- AI
Quick apply
3d
Workday Finance Techno Functional Analyst
ISG Search Inc —Toronto, ON
- Full-time
- Hybrid work
- APIs
- IT
Quick apply
Senior SailPoint Analyst
Procom —Toronto, ON
- $56.25–$75.00 an hour
- Immediate opening
- Hybrid work
- Java
- SQL
- Scripting
Quick apply
1d
analyst, information technology (IT)
Hamati Roofing —North York, ON
- $48.50 an hour
- Full-time
- English
- Databases
- Bachelor's
Deskside Support Analyst (Onsite)
Compugen Inc —Toronto, ON
- $50,000–$65,000 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- Computer Science
- Windows
IT & Cyber Business Analyst
Questrade Financial Group —Toronto, ON
- $82,000–$100,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Presentation skills
Quick apply
3d
L1 Support Analyst
Coreio Inc —Woodbridge, ON
- $23–$28 an hour
- Temporary
- Customer service
- Windows
- Microsoft Office
Quick apply
Security Analyst
MSP OPERATIONAL CORP —Richmond Hill, ON
- $80,000–$90,000 a year
- Full-time
- Azure
- SQL
- Project management
Quick apply
IT Business Analyst II
Leon's Furniture —Toronto, ON
- $70,000–$85,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Bachelor's
IT Support Analyst
COSCO SHIPPING Lines (Canada) Inc. —Mississauga, ON
- From $52,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
- Dental care
- Vision care
Quick apply
14d

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it analyst jobs near richmond hill on

Product Support Analyst

CMiC -
Toronto, ON

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Job details

Full-time
$45,000–$55,000 a year
8 days ago

Qualifications

French
Customer service
Technical support
Databases
Bachelor's
Communication skills

Full job description

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC’s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all from a single database platform.

In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-dimensional modeling, an explosion of cloud-based offerings and the demand for robust mobile capabilities. CMiC has kept pace by constantly upgrading and enhancing our advanced platform to reflect the changing needs of the industry, leading to significant growth as a company.

Position Scope

We are seeking enthusiastic, talented people to act as the first point of contact when our customers have inquiries or encounter issues as they use our software. Product Analysts receive tickets and analyse screenshots and details of customer issues, to replicate the problem while proactively communicating with CMiC teams to guide issues to resolution. In addition to providing a very high level of client service, you will develop strong relationships with clients and staff and provide feedback on documentation. Individuals applying for this position must be able to multi-task, have a strong attention to detail, professional demeanor, and be able to adapt into a growing and changing environment.

Important Information:

The overall hiring salary range for this position is $45,000 to $55,000 annually.
This position is for an existing vacancy
We do not use AI to screen, assess, or select applicants

Duties & Responsibilities

Answer client queries and provide basic direction and training on common issues
Triage product queues and prioritize issues according to their severity
Conduct web meetings with customers to gather information for investigative purposes or to provide assistance
Test and duplicate issues in order to document and demonstrate the problem to other teams such as programming
Participate in project and team meetings; interacting and collaborating with team members
Leverage and contribute to the Knowledge Base to assist with the resolution of issues
Relay feedback to Product Managers so that the product can be improved
Provide feedback to supervisors and managers regarding processes that are unclear and need to be changed

This role is for you if:

You would rather spend most of your time on challenging issues rather than handling simple support requests
You want to engage in a collaborative environment with helpful co-workers and accessible leaders and managers
You prefer to work for a company that listens to its staff and continues to work toward being a Great Place To Work

Requirements

College/University Degree
Proficiency in spoken and written French
Excellent communication skills, both verbal & written
Exceptional analytical and problem-solving skills
A passion for exploring new software, ability to grasp new concepts and learn quickly
Extremely detail oriented with the ability to manage and prioritize workflow
Facilitate communication of information between team members and Product Groups
Previous technical support experience or customer service experience
Able to operate in a fast-paced environment
Team-player, strong work ethic and a positive attitude

Benefits

Competitive benefits Package (including Health & Dental benefits)
Paid vacation and personal days
Townhall meetings where all employees are encouraged to participate in open discussions
Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
Outdoor lunch space, including picnic tables
An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more)
Health and Wellness focus including virtual yoga classes and wellness webinars
RRSP Matching Program after 2 years of employment
Experience in a rapidly growing, socially responsible corporation

CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

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Refine Your Search

it analyst jobs in richmond hill on

Product Support Analyst

Business Analyst - IT - Proficient

Endpoint Systems Support Analyst

Analyst III, Security Business Advisory and Consulting

Analyst III, Security Strategy, Architecture & Innovation

WMS Technical Specialist - 3PL Business Analyst

Integration Support Analyst - Contract

IT Security Analyst - MITRE Framework

Security Analyst

CyberArk SME/IAM Operations Analyst

Business Systems Analyst - Equity Trading

Workday Finance Techno Functional Analyst

Senior SailPoint Analyst

analyst, information technology (IT)

Deskside Support Analyst (Onsite)

IT & Cyber Business Analyst

L1 Support Analyst

Security Analyst

IT Business Analyst II

IT Support Analyst

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