richmond hill on service desk technician Jobs – 9 Openings This Week

Co-op Service Desk Technician - Fall 2026 (September - December) - Toronto, Ontario (IN OFFICE)
Info-Tech Research Group International —Toronto, ON
- Azure
- Customer service
- English
Quick apply
7d
Deskside Technician
Gowling WLG —Toronto, ON
- $60,000–$65,000 a year
- Full-time
- Remote
- Computer Science
- Heavy lifting
- Word processing
Quick apply
13d
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Markham, ON
- Customer service
- Windows
- Communication skills
2d
Operator I - Customer Support Center
NRT Technology Corp. —Toronto, ON
- Full-time
- Computer Science
- Customer service
- Bachelor's
- Dental care
- Paid time off
Quick apply
Operations Technician
F12.net —Markham, ON
- Full-time
- Microsoft Outlook
- DevOps
- Windows
- Disability insurance
- Dental care
Quick apply
12d
Operator II - Customer Support Center
NRT Technology Corp. —Toronto, ON
- Full-time
- Computer Science
- Customer service
- Analysis skills
- Dental care
- Paid time off
Quick apply
14d
Desktop Support Engineer (Independent Contractor)
Axiom Technologies —North York, ON
- Full-time
- Customer service
- Windows
- In-person
6d

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IT Help Desk Support
Alliance Search Partners —Toronto, ON
You have strong knowledge of first level support(Help Desk support); ability to multi-task and make sound judgments in a fast-paced, high stress environment;…
$25–$32 an hour
Quick apply
13h
Technical Help Desk
Procom —Toronto, ON
In this role, you will support access request provisioning such as granting, modifying, or revoking user access to applications, systems, or resources based on…
$22.87–$28.59 an hour
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10h

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Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Markham, ON
Have A+ certification & at least one certification from either Cisco or Microsoft. Constantly monitor the individual queue to resolve routine and non-routine…
2d
Operations Technician
F12.net —Markham, ON
Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational…
Quick apply
12d

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Co-op Service Desk Technician - Fall 2026 (September - December) - Toronto, Ontario (IN OFFICE)

Info-Tech Research Group International -
Toronto, ON

Quick apply

Job details

Permanent
7 days ago

Qualifications

Azure
Customer service
iOS
English
Windows
Bachelor's
MacOS
College diploma
Communication skills
Active Directory
Mobile devices

Full job description

Service Desk Technician | In Person [888 Yonge Street, Toronto, ON]

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals worldwide. We produce unbiased and highly relevant IT research to help CIOs make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

We are looking for a strong Service Desk Technician Co-Op to join our team in person for the Fall 2026 term (September – December). Applicants must be currently enrolled in a post-secondary program and eligible to participate in a co-op placement.

Key Responsibilities

Testing and Repair: Inspect, test, and repair computer hardware and peripherals received from users or vendors.
Computer Imaging: Prepare, image, and configure computers for deployment to new or existing users, ensuring systems are up to date and standardized according to company guidelines.
Warranty Claims: Prepare and submit warranty claims with vendors and manufacturers as required.
Shipping and Receiving: Manage incoming and outgoing shipments of IT assets, ensuring accurate records and tracking.
User Onboarding: Take calls and assist new hires with their first-time setup, including logging in, ensuring drivers are updated, and confirming they can access their computer properly.
Asset Management: Track and maintain accurate inventory of all IT equipment, including laptops, monitors, and peripherals.
Equipment Return Coordination: Work with HR to ensure the timely retrieval and processing of IT equipment from departing employees.
Inventory Audits: Conduct regular inventory checks to verify accuracy and identify discrepancies.
System Checks: Perform daily inspections of AV systems (Polycom, TVs, and display hardware) to ensure operational readiness.
Documentation: Maintain detailed records of imaging, repairs, shipments, and asset changes.
User Support: Provide assistance to the Service Desk team in resolving technical support tickets and end-user requests when needed.

Education and Experience

Currently enrolled in a College Diploma/University Degree program in a related field such as Computer Systems (not development and/or testing) and eligible to participate in a co-op program

Customer service experience preferred.
Demonstrated interest in technology and hands-on technical and independent work

Skills

Fluent in spoken and written English
Strong written and verbal communication skills
Strong documentation skills with desire to understand and follow process
Ability to recognize and prioritize critical incidents in a fast-paced environment
Working knowledge of Microsoft 365 administration, Active Directory, Azure AD
Application support experience with Microsoft Productivity Suite
Excellent problem-solving skills
Experience with Windows 10/11 and macOS
Mobile device support – Android and iOS
General understanding of network devices, including routers, switches, and access points

*We ask all applicants to please include an (unofficial) transcript with their resume*

Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.

#LI-BG1

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service desk technician jobs in richmond hill on

Co-op Service Desk Technician - Fall 2026 (September - December) - Toronto, Ontario (IN OFFICE)

Deskside Technician

Desktop Support Engineer (Dispatch /Part-Time)

Operator I - Customer Support Center

Operations Technician

Operator II - Customer Support Center

Desktop Support Engineer (Independent Contractor)

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