Company Overview
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 exceptional properties located in gateway cities and distinctive resort destinations around the world. At JW Marriott, we believe our associates come first—because when our associates are happy, our guests will be happy.
Our hotels provide a work experience unlike any other, fostering a strong sense of community, collaboration, and shared passion. Associates are supported through ongoing training, development, and recognition opportunities in a refined luxury environment. Delivering exceptional guest experiences begins with how we care for our people—this is The JW Treatment™.
Job Overview
We are seeking an energetic and detail-oriented Executive Chef to lead our culinary team. In this vital role, you will oversee all aspects of food preparation, kitchen operations, and restaurant management. Your leadership will inspire creativity, uphold food safety standards, and ensure the delivery of outstanding dining experiences for our guests. This position offers an exciting opportunity to shape our culinary offerings while managing a dynamic team in a luxurious resort setting.
Role Summary
Reporting to the Director of Food and Beverage, the Executive Chef is accountable for the overall success of daily kitchen operations. This role demonstrates advanced culinary expertise, operational leadership, and a commitment to luxury service standards aligned with JW Marriott and LQA expectations.
The Executive Chef leads by example, actively participating in food preparation while guiding the culinary team to deliver consistent, high-quality products across all outlets. This position is responsible for enhancing both guest and associate satisfaction while driving strong financial performance. Oversight includes all food production areas (banquets, restaurants, in-room dining, lounges, and associate dining) as well as stewarding and purchasing functions.
Accountabilities
- Lead, mentor, and develop the kitchen leadership team, fostering a culture aligned with JW Marriott values and LQA standards
- Provide clear direction for day-to-day culinary operations, ensuring efficiency, consistency, and excellence
- Demonstrate hands-on leadership and operational knowledge of all kitchen roles
- Set performance expectations, monitor progress, and deliver ongoing coaching and feedback
- Model professionalism, integrity, and service excellence while inspiring team engagement
- Build a culture of trust, respect, collaboration, and accountability
- Ensure fair and consistent application of policies and procedures
- Monitor staffing levels to meet operational demands, guest expectations, and financial goals
- Maintain open communication and encourage associate engagement through feedback and support
- Supervise and coordinate culinary activities across all outlets and functions
- Demonstrate culinary techniques and coach staff to refine skills and presentation standards
- Develop and enforce purchasing, receiving, and inventory control procedures and maintain standards for purchasing, receiving, and inventory management
- Establish and track departmental goals including financial, operational, and team objectives
- Champion safety protocols and ensure compliance with all health and safety standards
- Manage controllable expenses, including food cost, labor, uniforms, and equipment
- Support and contribute to the annual budgeting process
- Drive menu development aligned with seasonal offerings and guest preferences
- Monitor food quality, taste, and presentation to ensure luxury-level standards are consistently achieved
- Oversee compliance with food safety, sanitation, and handling standards; Ensure proper storage, labeling, and temperature control of all food products
- Support elevated culinary execution for special events, VIP guests, and high-profile functions
- Deliver "above and beyond" service behaviors in both product and guest interactions
- Identify guest needs and provide tailored culinary experiences
- Lead daily operations with a focus on exceeding guest expectations
- Engage with guests to gather feedback and continuously improve offerings
- Resolve guest concerns professionally and promptly
- Empower associates to deliver exceptional service within established guidelines
- Analyze Guest Satisfaction Survey (GSS) and Event Satisfaction Survey (ESS) results to identify opportunities and celebrate successes
- Identify and develop talent through coaching, mentoring, and training programs
- Observe service behaviors and provide actionable feedback
- Ensure fair and equitable treatment of all associates
- Oversee performance management and conduct appraisals for direct reports
- Partner with Sales, Event Management and Event Operations teams to enhance food knowledge and menu execution
- Manage disciplinary processes in accordance with Marriott SOPs and LSOPs Champion the Marriott GXP platform to address and resolve guest feedback
- Analyze operational data and implement solutions to improve performance and guest satisfaction
Requirements
- Red Seal Certification required
- Minimum 6 years of progressive culinary experience in a hotel, resort, or luxury environment OR 2-year degree in Culinary Arts, Hospitality Management, or a related field, with 4 years of relevant experience
- Strong understanding of luxury hospitality standards (LQA experience considered an asset)
- Proven ability to lead high-performing teams in a fast-paced environment
- Advanced culinary knowledge, including modern techniques and global cuisine trends
- Strong financial acumen related to food cost control and budgeting
- Excellent communication, leadership, and organizational skills
Working Conditions
- Ability to work in diverse environments, including hot, humid, and cold conditions Flexibility to work evenings, weekends, and holidays as required
- Ability to lift, carry, push, or pull up to 50 pounds without assistance
- Capable of standing, walking, bending, and working for extended periods
- Ability to navigate wet and slippery surfaces safely
Equal Opportunity Statement
JW Marriott The Rosseau Muskoka is an equal opportunity employer committed to an inclusive and accessible workplace in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request throughout the recruitment process.
We are committed to building a diverse workforce and encouraging all qualified applicants to apply.
Pay: $115,000.00 per year
Benefits:
- Company events
- Dental care
- Discounted or free food
- Life insurance
- On-site parking
- Vision care
- Wellness program
Work Location: In person
