Saint John, Nb Call center representative Jobs – 5 Openings This Week

Fixed Term Customer Service Representative
Irving Oil —Saint John, NB
- $37,440–$44,928 a year
- Full-time
- Computer literacy
- High school diploma or GED
- Analysis skills
- Dental care
Quick apply
4d
Bilingual Tier 1 Technical Support Representative (NB)
Connex Telecommunications Inc. —New Brunswick
- $19.50 an hour
- Weekends as needed
- Google Suite
- English
- Windows
Quick apply
Bilingual French/English Customer Service - Remote
Premier NX —Rothesay, NB
- $19–$21 an hour
- Full-time
- Remote
- CRM software
- English
- Communication skills
Quick apply
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Fixed Term Customer Service Representative

Irving Oil -
Saint John, NB

Quick apply

Job details

Full-time
$37,440–$44,928 a year
4 days ago

Qualifications

Customer appointment booking
Call center experience
Computer literacy
High school diploma or GED
Analysis skills
Decision making
Client services
Customer service orientation
Organizational skills
Computer skills
Communication skills
Client interaction
Analytics

Full job description

As a Fixed Term Customer Service Representative, you will be the first point of contact for all customers with Irving Energy. Your goal will be to ensure all concerns of the customer will be served, including account maintenance, billing inquiries, ordering products, and general contact with the company. Your success will shine with your ability to provide excellence in customer service in relation to product delivery.

Kindly note that this is a temporary opportunity offering an 7-month fixed-term contract. Additionally, our contact center is operational 7 days a week with hours ranging from 7:00am to 9:00pm; therefore, your shift may vary with notice.

If you are interested in this exciting opportunity with Irving Oil, please apply by September 18, 2026 .

What We Offer:

Work Environment - Work onsite at our Crown Street location in Saint John, NB with access to our fitness facility
Competitive Compensation – Including a parking allowance
Flexible Benefits Plan - Including medical and dental benefits that are both in effect from day one
Wellness Support – With 24/7 access to our Employee & Family Assistance Program
Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities:

Provide guidance to customers requiring budget or financial support when purchasing our products and services
Provide point of contact for the customers of Irving Energy and excellence in service through verifying and updating customer account information, troubleshooting and/or solving basic account related problems, managing the needs of displeased callers, escalating issues as appropriate, providing accurate information on products and services and answer general inquiries, and offering value added services
Reduce company exposure by doing soft collections when customers call and forward to appropriate Customer Credit Representative as necessary
Provide customer service by taking information for orders of heating oil, and propane, and for product to be delivered on the next scheduled delivery day
Making service appointments as appropriate
Processing of customer payments via other payment options
Perform other duties as required to maintain and enhance departmental productivity
Outside of standard business hours be responsible for all afterhours activity

Your Skills:

Strong communication skills with an ability to quickly build rapport and maintain relationships
Problem solving/decision making skills as well as an ability to multi-task
Computer literacy is required, good organizational skills, strong analytical skills, and good interpersonal skills
Ability to work well with others is required
Excellent customer service skills

Your Experience:

1-3 years contact center experience

The expected salary range for this position is $37,440 - $44,928. Placement within range will be based on relevant experience, qualifications, and skills.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.

Job Requirements - Work Experience

Customer Service

Job Requirements - Education

Diploma/High School Equivalent

Quick apply

Refine Your Search

call center representative jobs in saint john, nb

Fixed Term Customer Service Representative

Bilingual Tier 1 Technical Support Representative (NB)

Bilingual French/English Customer Service - Remote

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