Scarborough Centre for Healthy Communities (SCHC) is dedicated to providing accessible, equitable, and transformational health and social service choices for the well-being of Scarborough's diverse communities. We cultivate vital community services by promoting healthy lifestyles while delivering a comprehensive range of culturally competent health and social services programming. Our I2CARE values ensures that we, as a work community, treat all with, inclusivity, innovation, collaboration, accessibility respect and equity.
As an employer, we strive for excellence as a workplace and are committed to building a workforce that enhances our capacity to meet the needs of the diverse communities we serve
We are currently looking to hire a:
Administrative Assistant
Diabetes Program
1 – Full Time, Permanent (35 hours/week)
Reporting To: Manager, Interprofessional Primary Care Team
The Scarborough Community Diabetes Program consists of a specialized interdisciplinary team with a focus on providing Diabetes education and services for community members living with or at risk of developing Type 2 Diabetes.
Purpose:
The Administrative Assistant will contribute to the efficient day-to-day operations of the program, and supports the work of management and other staff.
Scope and Accountability:
The Administrative Assistant’s key role will be maintaining the overall welcoming tone of the reception area and responds effectively to problems that arise. In addition, s/he will cancel, book or rebook appointments and provide general administrative support. The Admin Assistant will be required to open and close the building at times, following relevant security procedures. As the first point of contact in the organization, s/he must be sensitive to the barriers that many individuals face when accessing health care services.
Key areas of responsibility:
Administrative support to the Diabetes Program:
· Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
· Maintain an accurate and confidential filing system as per SCHC's documentation protocols.
· Take minutes at meetings and submit minutes for approval.
· Ordering program supplies as required.
· Relay voice mail from the general mailbox to the appropriate staff member.
· Data entry and upkeep of the program’s databases, ensuring a high level of accuracy.
· Create and modify documents using Microsoft Office.
· Support staff in assigned project and outreaches.
· Supporting Diabetes Team program planning and development.
- Assist in providing information to clients and visitors by maintaining/updating bulletin boards and pamphlet displays.
- Maintaining and updating Diabetes Team inventory/supplies as required.
- Communicating with physicians and other referral sources as needed.
Support to the program coordinator:
- Maintain confidential records and files.
- Maintain records of minutes.
- Review and edit reports to the program manager/director.
- Prepare documents and reports on the computer.
- Assist with clinician schedules.
- Compile and maintain statistics as per Ministry of Health's Diabetes Branch criteria.
Provide receptionist services:
- Greet and assist clients and visitors.
- Answer phones.
- Direct calls and respond to inquiries.
- Reply to general information requests with the accurate information.
- Booking and scheduling of clients.
- Create chart and register clients in electronic medical record.
Other related duties as required:
- Conduct chart audits as required.
- Participate in organizational committees and QI initiatives.
- Support SCHC IT development and infrastructure.
- Adhere to WHMIS protocols and agency standards.
- Other duties as assigned by program coordinator/manager.
Scope and Accountability:
As an interdisciplinary team member the Diabetes Administrative Assistant provides administrative, clerical and technical support for the Diabetes Team to ensure service delivery for the Scarborough population base is maintained.
Educational and/or Professional Qualifications:
- Demonstrated knowledge, skills and abilities in business administration either attained from a diploma from an accredited university or college program or through an equivalent level of experience.
- Administrative Assistant certification ( in progress or willing to complete) would be considered an asset
Level of Experience:
· 2-3 years current administrative office experience
· Community Health and program planning experience considered an asset
· Typing skills at least 60 word per minute
Skills and Attributes:
· Demonstrated ability to practice within Person and Family Centred Care environment.
· Excellent communication skills (verbal/written) in English.
· Ability to function in other languages (preferably Cantonese, Mandarin, South Asian, or Arabic) would be a strong asset.
· Sensitivity and awareness of culturally, racially, economically, and socially diverse communities.
· Strong IT skills in software, database, and networking.
· Strong time management skills.
· Ability to multi-task.
· Excellent organizational skills.
· Ability to work as a team player
· Demonstrated commitment to professional development and continuous learning considered an asset.
· Ability to work collaboratively with members of the interprofessional team.
· Valid Ontario driver’s license considered an asset.
· Subject to a police reference check as per agency protocol.
Significant Working Conditions:
· Flexibility of hours - occasional evenings and rotational weekend work required.
· Traveling as required to support program planning and delivery of services.
WHY SCHC?
- A strategic commitment to organizational health, ensuring our people and culture are well supported.
- 3 weeks paid vacation for full time positions to start, additional time with tenure.
- Continuous funded training opportunities.
- Paid sick and family sick days.
- Health benefits including prescription drugs, dental, vision care, alternative therapies, life insurance, employee assistance program, disability insurance; benefit coverage for family and dependents available.
- HOOPP pension plan member.
- SEIU Union.
- A strategic commitment to Action on Equity to advance diversity, equity, inclusion and belonging utilizing an intersectional lens.
- Standard working hours, with flexibility to accommodate occasional evening or weekend appointments.
Remuneration: $20.71 – $23.83
Band: K
Please note: All other conditions of employment are set out in the collective agreement between SCHC and SEIU.
Please reply in confidence to HR by email:
Note: Please quote AA-DEP-2 in the subject line.
This is an Existing Vacancy.
We would like to thank all applicants; only those invited to interviews will be contacted.
If you require any accommodation, please advise Human Resources. As a condition of employment all new hires must be legal to work in Canada. You will also be required to undertake a Vulnerable Sector Screening with Police Services.
SCHC values equity, inclusion and accessibility. We welcome those who have a demonstrated commitment to upholding these values and who will assist us to expand our capacity for diversity in the broadest sense. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons, newcomers, persons with disabilities, and those who identify as women and/or LGBTQ2S+.
SCHC is committed to providing a barrier-free environment for all stakeholders including our clients, employees, job applicants, suppliers and any visitors who may enter our premises, access our information or use our services. We respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act, 2005, and its associated regulations. SCHC will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.
For more information about our programs and services, please visit our website at
www.schcontario.ca.
Find us on Social Media: Facebook – Twitter - Linked In – You Tube
Pay: $20.71-$23.83 per hour
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Education:
Experience:
- administrative office: 2 years (required)
Licence/Certification:
- Administrative Assistant certification (preferred)
Work Location: In person
