Scarborough On It analyst Jobs – 344 Openings This Week

Product Support Analyst
CMiC —Toronto, ON
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- Bachelor's
- Wellness program
- Dental care
Quick apply
Network Analyst
SmartONE Solutions Inc. —Richmond Hill, ON
- $65,000–$75,000 a year
- Weekends as needed
- PMP
- CAD
- Microsoft Office
Quick apply
9d
IT Support Analyst
Amphenol HSIO —Markham, ON
- $50,000–$85,000 a year
- Customer service
- Windows
- Microsoft Office
- Designated paid holidays
- Disability insurance
Quick apply
8d
Technical Support Analyst
YM Inc. —North York, ON
- $65,000–$70,000 a year
- Full-time
- Computer Science
- Windows
- Databases
- Dental care
- Tuition reimbursement
Quick apply
IT Support Analyst
360°kids —Markham, ON
- $55,000–$59,000 a year
- Full-time
- Azure
- Customer service
- Analysis skills
Quick apply
8d
IT Support Analyst
Child Development Institute —Toronto, ON
- $70,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Flexible schedule
Quick apply
Technical Support Analyst
TVO Ontario Educational Comms. Authority —Toronto, ON
- $67,927.46–$74,659.01 a year
- Azure
- Microsoft Outlook
- Computer Science
7d
End User Support Analyst
KPMG —Toronto, ON
- $47,000–$71,500 a year
- Weekends as needed
- Microsoft Excel
- Analysis skills
- Recruiting
8h
Business Analyst, IT PMO
Scarborough Health Network —Scarborough, ON
- $46.88–$54.34 an hour
- Full-time
- Bachelor's
- Business
- Negotiation
GxP Lab Computing Analyst
Zifo —Toronto, ON
- $80,000–$90,000 a year
- Full-time
- Computer science
- Computer Science
- Customer service
- Dental care
- Vision care
Quick apply
IT Build Analyst I
TD Bank —Toronto, ON
- $59,500–$84,000 a year
- Full-time
- Microsoft Excel
- Bachelor's
- No university degree
- Paid time off
IT Business Analyst
Roots —Toronto, ON
- $70,000–$80,000 a year
- Full-time
- Computer Science
- SQL
- Analysis skills
Quick apply
Sr. HR Workday Analyst
Teranet —Toronto, ON
- $110,000–$130,000 a year
- Full-time
- Microsoft Office
- Bachelor's
- Continuous improvement
- Employee assistance program
Analyst III, Security Strategy, Architecture & Innovation
Moneris Solutions —Toronto, ON
- $85,000–$119,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Paid time off
Programmer Analyst Advisory (Contact Centre)
Scotiabank —Scarborough, ON
- Computer Science
- Java
- JavaScript
- Tuition reimbursement
Service Asset & Configuration Management (SACM) Analyst
Bevertec —Toronto, ON
- $50–$60 an hour
- Hybrid work
Quick apply
Senior Business Systems Analyst with AML and Fraud Technologies
Scotiabank —Toronto, ON
- Computer Science
- DevOps
- Engineering
- Profit sharing
8d
System Support Analyst
Partners in Credit Inc —Thornhill, ON
- $42,000–$45,000 a year
- Full-time
- Computer science
- Computer Science
- SQL
Quick apply
9d
Business Systems Analyst
Kyndryl —Toronto, ON
- Contract
- Microsoft Excel
- Computer Science
- Data analysis skills
Quick apply
2d
Executive Technology Support Analyst
Compucom Staffing —Toronto, ON
- $30–$40 an hour
- Contract
- Hybrid work
- Customer service
- Bachelor's
- No university degree
Quick apply
8d

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it analyst jobs near scarborough on

Product Support Analyst

CMiC -
Toronto, ON

Quick apply

Job details

Full-time
$45,000–$55,000 a year

Qualifications

French
Customer service
Technical support
Databases
Bachelor's
Communication skills

Full job description

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC’s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all from a single database platform.

In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-dimensional modeling, an explosion of cloud-based offerings and the demand for robust mobile capabilities. CMiC has kept pace by constantly upgrading and enhancing our advanced platform to reflect the changing needs of the industry, leading to significant growth as a company.

Position Scope

We are seeking enthusiastic, talented people to act as the first point of contact when our customers have inquiries or encounter issues as they use our software. Product Analysts receive tickets and analyse screenshots and details of customer issues, to replicate the problem while proactively communicating with CMiC teams to guide issues to resolution. In addition to providing a very high level of client service, you will develop strong relationships with clients and staff and provide feedback on documentation. Individuals applying for this position must be able to multi-task, have a strong attention to detail, professional demeanor, and be able to adapt into a growing and changing environment.

Important Information:

The overall hiring salary range for this position is $45,000 to $55,000 annually.
This position is for an existing vacancy
We do not use AI to screen, assess, or select applicants

Duties & Responsibilities

Answer client queries and provide basic direction and training on common issues
Triage product queues and prioritize issues according to their severity
Conduct web meetings with customers to gather information for investigative purposes or to provide assistance
Test and duplicate issues in order to document and demonstrate the problem to other teams such as programming
Participate in project and team meetings; interacting and collaborating with team members
Leverage and contribute to the Knowledge Base to assist with the resolution of issues
Relay feedback to Product Managers so that the product can be improved
Provide feedback to supervisors and managers regarding processes that are unclear and need to be changed

This role is for you if:

You would rather spend most of your time on challenging issues rather than handling simple support requests
You want to engage in a collaborative environment with helpful co-workers and accessible leaders and managers
You prefer to work for a company that listens to its staff and continues to work toward being a Great Place To Work

Requirements

College/University Degree
Proficiency in spoken and written French
Excellent communication skills, both verbal & written
Exceptional analytical and problem-solving skills
A passion for exploring new software, ability to grasp new concepts and learn quickly
Extremely detail oriented with the ability to manage and prioritize workflow
Facilitate communication of information between team members and Product Groups
Previous technical support experience or customer service experience
Able to operate in a fast-paced environment
Team-player, strong work ethic and a positive attitude

Benefits

Competitive benefits Package (including Health & Dental benefits)
Paid vacation and personal days
Townhall meetings where all employees are encouraged to participate in open discussions
Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
Outdoor lunch space, including picnic tables
An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more)
Health and Wellness focus including virtual yoga classes and wellness webinars
RRSP Matching Program after 2 years of employment
Experience in a rapidly growing, socially responsible corporation

CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Quick apply

Refine Your Search

it analyst jobs in scarborough on

Product Support Analyst

Network Analyst

IT Support Analyst

Technical Support Analyst

IT Support Analyst

IT Support Analyst

Technical Support Analyst

End User Support Analyst

Business Analyst, IT PMO

GxP Lab Computing Analyst

IT Build Analyst I

IT Business Analyst

Sr. HR Workday Analyst

Analyst III, Security Strategy, Architecture & Innovation

Programmer Analyst Advisory (Contact Centre)

Service Asset & Configuration Management (SACM) Analyst

Senior Business Systems Analyst with AML and Fraud Technologies

System Support Analyst

Business Systems Analyst

Executive Technology Support Analyst

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