Job Title: Women's Support Worker
Location: Sechelt, BC – In person
Employment Type: On call/Casual (with the ability to work on weekends)
Compensation: $28.25
About Community Services
Since 1974, Sunshine Coast Community Services Society has been at the heart of creating positive change for people on the Sunshine Coast. With a legacy built on care, dedication, and adaptability, we proudly offer over 30 impactful programs across the region. Our work spans four vital areas: Community Action and Engagement, Together Against Violence, Child and Family Counselling, and Family, Youth, and Children’s Services.
Guided by our core values—social justice, interdependence, diversity, compassion, and respect—we are driven to empower individuals and strengthen our community. We’re seeking passionate, values-driven individuals who want to make a real difference in the lives of others. If that sounds like you, join us and be part of our meaningful journey!
About the Role
The Women's Support Worker at Yew Transition House creates a welcoming and safe environment for the participants of Yew Transition House (YTH). They provide emotional support, safety planning, advocacy, and referrals to cis women, trans women, non-binary individuals, and children residents, and contribute to administrative and facility responsibilities of the House. The House operates 24 hours 7 days per week. This position provides coverage, at times with little notice, of regular 8.5-hour staff shifts on the 24/7 rotation and other hours as needed. This position reports to the Yew Transition House Coordinator and requires membership with the BC Government Employee's Union (BCGEU).
What You’ll Do
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Welcomes and orients women and children to the house, ensuring they feel safe and at ease by providing opportunities to express and understand their feelings about violence and family separation.
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Provides individual emotional and practical support to women of all ages as needed.
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Responds to the 24-hour access phone and documents conversations per protocol.
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Accompanies residents to appointments when appropriate and necessary.
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Assesses women seeking shelter services, offers support, safety planning, resources, and referrals, and conducts intake procedures for eligible candidates.
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Assists residents in developing and implementing housing/accommodation plans after their departure.
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Collaborates with YTH team members on daily administrative tasks to ensure efficient operations and service delivery.
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Performs operational duties to ensure smooth house operations, including shopping, stocking the pantry, yard work, donations management, and basic housekeeping.
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Provides residents with knowledge of community resources and refers them to appropriate services, coordinating with other service providers as needed to promote safety.
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Ensures participants' files and related records are up-to-date, accurate, and secure.
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Uses team communication tools consistently and effectively.
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Provides crisis intervention and manages conflict among participants through meetings and resolution when necessary.
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Ensures effective service delivery consistent with agency mandates and policies, meeting all legal, contractual, and compliance requirements
What You Bring
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Post-secondary degree in a related field is an asset or the equivalent in education and experience.
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Experience working directly with women and children of all ages.
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Demonstrated ability to be non-judgmental and provide supportive relationships with residents without imparting personal values or preferences.
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Experience working with a diverse population with a demonstrated ability to communicate with participants in a non-judgmental and empathetic manner while setting and maintaining boundaries.
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Experience applying a feminist analysis of gender violence as it affects children, cis women, trans women, and non-binary individuals.
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Solid understanding of the systemic issues that need to be addressed in order to decrease violence against women and children.
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A trauma-informed practice approach.
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Knowledge of family systems and culturally competent practices.
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Experience supporting people with varying levels of mental health and substance use.
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Experience providing crisis intervention an asset.
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Proven ability to work collaboratively across programs and with community partners.
Why Join Our Team?
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Competitive and Transparent Compensation: We value fairness and clarity in our wages.
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Professional Development Support: Paid memberships for professional designations and plenty of opportunities for growth.
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Community Impact: Be part of meaningful work that makes a real difference.
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Team Connection: Participate in our annual Off-Site Team Building Day with fun, engaging activities that foster collaboration and connection
Additional information
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Valid driver's license and reliable vehicle required to provide transportation to clients.
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First Aid Certification is required
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Successful results of a criminal record check.
How to Apply
Please include your resume as part of your application. Visit our career page for more opportunities.
We are committed to ensuring our application process is accessible to all candidates. If you require accommodations during any part of the application process, please contact [email protected]
“We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.”
