Sidney, Bc Customer care coordinator Jobs – 7 Openings This Week

Administrative & Customer Service Coordinator
Village Green Event Rentals Ltd —Victoria, BC
- $24–$25 an hour
- Full-time
- Hospitality
- Administrative experience
- Organizational skills
Quick apply
14d
Office Coordinator
BMT —Victoria, BC
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Dental care
- Employee assistance program
Quick apply
12d
Marketing and B2B Sales Support Coordinator
Market Group Ventures Inc. —Shawnigan Lake, BC
- $45,000–$55,000 a year
- Full-time
- CRM software
- Marketing
- Customer service
- Dental care
Quick apply
13d
Sales & Service Coordinator / Bench Tech
Dawnford Sales —Saanichton, BC
- $45,000–$55,000 a year
- Full-time
- Inventory management
- English
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
11d
Retail Customer Service and Operations Coordinator -Hillside Mall
Marshalls —Victoria, BC
- $20.25–$25.31 an hour
- Full-time
- Customer service
- Training & development
- Communication skills
Service Coordinator - Lexus Victoria
The Jim Pattison Auto Group —Victoria, BC
- $20–$22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Quick apply
14d

Related jobs to explore

Based on your search for customer care coordinator

Overnight Supervisor
Binkadi Community Services —Victoria, BC
Supports compliance with the protocol between police and MCFD regarding missing children and youths by looking for and transporting AWOL youths to their home…
From $35.82 an hour
Quick apply
Local Coordinator: Homestay Recruitment and Program Support
YES Canada —Victoria, BC
YES Canada is looking for an entrepreneurial, outgoing and energetic individual in Victoria, BC area to recruit and build a network of host families for…
$20–$25 an hour
Quick apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Sales Account Coordinator- Contract
MINTZ GLOBAL SCREENING INC —Toronto, ON
Track and report activities and support the development of strategic action plans within a book of business and sales pod. Provide sales support as necessary.
$52,000–$56,000 a year
Quick apply
Sales Coordinator
Tradition Fine Foods Ltd. —Scarborough, ON
Coordinate customer projects and business development initiatives including customer communications, project scoping, and collaboration with various departments…
$60,000–$70,000 a year
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for customer care coordinator in sidney, bc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care coordinator jobs near sidney, bc

Service Coordinator jobs in Victoria, BC

Clinical Research Coordinator jobs in Waterloo, ON

Remote Work Coordinator jobs in Toronto, ON

Operations Remote jobs in Greater Toronto Area, ON

Retail Operations Coordinator jobs in Vancouver, BC

Administrative Coordinator Sickkids jobs in Ontario

Retail Operations Coordinator jobs in Etobicoke, ON

Retail Operations Coordinator jobs in Stoney Creek, ON

Retail Operations Coordinator jobs in Surrey, BC

Service Technician jobs in The Beaches, ON

Bell Technician jobs in Ontario

Hospital Food Service jobs in Surrey, BC

Service Technician jobs in Dartmouth, NS

Service Technician jobs in Greater Sudbury, ON

Service Technician jobs in Langford, BC

Water Wastewater Technician jobs in Ontario

Community Service Worker jobs in Brampton, ON

Project Coordinator Railway jobs in Mississauga, ON

Service Coordinator jobs in Barrie, ON

Customer Service jobs in Halifax, NS

Administrative & Customer Service Coordinator

Village Green Event Rentals Ltd
Victoria, BC

Quick apply

Job details

Permanent | Full-time
$24–$25 an hour
14 days ago

Qualifications

Hospitality
Record keeping
Sales support
Unloading
Administrative support experience
Filing
Logistics
Process improvement
Administrative experience
Social media platforms
Content creation
Client services
Customer service orientation
Organizational skills
Onsite material transportation
Computer skills
Customer support
Sales and customer service experience
Communication skills
Client interaction
Office experience

Full job description

About the Role

Village Green Event Rentals is looking for an organized, friendly, and dependable Administrative & Customer Service Coordinator to join our team.

This is a varied role combining customer service, administration, sales support, scheduling, and day-to-day operational support. You will often be the first point of contact for our customers and will help guide them through the rental process from their initial enquiry and quote through to pickup, delivery, and return of their rental items.

While the majority of the position is administrative and customer-service focused, this is not a strictly desk-based position. Event rentals can be hands-on, and you may be needed to assist customers and the operations team with loading, unloading, preparing, and moving rental equipment when required, especially in the off-season.

Key ResponsibilitiesCustomer Service & Sales Support

Answer incoming phone calls and respond to customer enquiries by email and online.
Provide friendly, professional, and knowledgeable customer service.
Working with the operations manager, prepare and process rental quotes.
Assist customers with selecting appropriate rental items for their events.
Convert approved quotes into confirmed rental orders.
Follow up on outstanding quotes and customer enquiries.
Contact customers regarding upcoming rentals, pickup and return arrangements, and outstanding information.
Follow up with customers after their events and assist with review requests.
If warehouse team is otherwise occupied, assist customers when they arrive for pickups and returns.
If warehouse team is otherwise occupied, help customers load and unload rental equipment from their vehicles
If needed help warehouse team prepare orders of customers

Administration

Prepare and print order sheets and other paperwork required for upcoming rentals.
Maintain accurate customer, order, and rental records.
Maintain and update equipment instructions so customers and staff have clear information on the proper use of rental items.
Maintain company vehicle records, including service, repairs, maintenance, and other required documentation.
Review staff payroll hours for accuracy and flag discrepancies for management.
Assist with general filing, record keeping, and office organization.
Help maintain and improve administrative systems and procedures.

Operations Support

Work closely with the Operations Manager to assist with daily and weekly schedules.
Help coordinate customer pickups and returns.
Assist with delivery and pickup scheduling as required.
Communicate changes and customer requirements to warehouse and delivery staff.
Prepare and organize rental orders for upcoming customers and events.
Assist with regular inventory counts and help identify missing, damaged, or incorrectly recorded equipment.

Social Media & Marketing

Assist with creating and posting content to Village Green Event Rentals' social media accounts.
Take photos or videos of new rental items, completed setups, and other appropriate content.
Help keep online information and rental listings current.
Assist operations manager with seasonal promotions and marketing initiatives.

Physical Requirements

Although this position is primarily administrative and customer-service focused, working for an event rental company requires some physical work.

The successful candidate must be comfortable:

Being on their feet periodically throughout the day.
Helping customers load and unload rental items from their vehicles.
Assisting the operations team with loading and unloading company trucks when needed.
Moving and organizing rental equipment within the warehouse when needed

Qualifications & Experience

Previous customer service experience is required.
Previous administrative, office, reception, or sales experience is an asset.
Strong verbal and written communication skills.
Excellent organizational skills and attention to detail.
Comfortable speaking with customers both over the phone and in person.
Ability to manage multiple priorities in a busy environment.
Good computer skills and ability to learn new booking and scheduling software.
Experience with social media platforms is an asset.
Experience with scheduling, event rentals, hospitality, logistics, or a similar industry is an asset.
Comfortable performing the physical components of the position.
Valid BC driver's licence is an asset.

What We're Looking For

We are looking for someone who is:

Friendly and approachable.
Highly organized and detail-oriented.
Dependable and punctual.
Confident communicating with customers.
Able to take initiative and solve problems.
Comfortable working independently as well as part of a team.
Willing to jump in and help wherever needed.
Able to stay calm and organized during busy event seasons.
Interested in learning about our rental inventory and becoming knowledgeable enough to confidently assist customers.

Pay: $24.00-$25.00 per hour

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in sidney, bc

Administrative & Customer Service Coordinator

Office Coordinator

Marketing and B2B Sales Support Coordinator

Sales & Service Coordinator / Bench Tech

Retail Customer Service and Operations Coordinator -Hillside Mall

Service Coordinator - Lexus Victoria

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alerts for customer care coordinator in sidney, bc

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected