Smiths Falls, On Customer service manager Jobs – 21 Openings This Week

Territory Operations Manager
Just Lubes Ltd. (Jiffy Lube) —Ontario
- $75,000–$85,000 a year
- Weekends as needed
- Customer service
- Business development
- Presentation skills
- Store discount
- Mileage reimbursement
Quick apply
Area Sales Manager
Winpak Ltd —Ontario
- Remote
- Bilingual
- Sales
- Marketing
- Disability insurance
- Dental care
Quick apply
District Manager (Arborist)
The Davey Tree Expert Company —Ontario
- $80,000–$120,000 a year
- Full-time
- Bachelor's
- In-person
- Communication skills
- Employee stock purchase plan
- Dental care
Quick apply
Assistant District Manager (Arborist)
The Davey Tree Expert Company —Ontario
- $70,000–$90,000 a year
- Full-time
- Bachelor's
- In-person
- Leadership
- Employee stock purchase plan
- Dental care
Quick apply
Commercial / Architectural Territory Manager
Lynden Door Canada —Ontario
- Full-time
- Sales
- Project management
- Presentation skills
- Dental care
- Vision care
Quick apply
Territory Manager - Home Depot (12 month contract)
Stella-Jones Inc. —Ontario
- $50,000–$63,000 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Dental care
(CAN) Customer Service Manager
Walmart Canada —Smiths Falls, ON
- From $18.55 an hour
- Full-time
- Customer service
Area Manager - Cleaning Industry - Ottawa-Kingston
United Services Group —Smiths Falls, ON
- Full-time
- Microsoft Outlook
- Business
- Communication skills
- Dental care
- Vision care
Cashier Supervisor
Metro Perth —Perth, ON
- From $20 an hour
- Full-time
- Customer service
- Cashiering
- Supervising experience
Quick apply
Deli/Bakery Manager
Foodsmiths —Perth, ON
- $42,000–$46,000 a year
- Full-time
- Sales
- Supervising experience
- Bakery
- Store discount
- Dental care
Quick apply
4d
Sales & Finance Manager
Kamloops Mazda —Canada
- $42,000–$200,000 a year
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
Technical Support Supervisor - Automotive
EBlock Inc. —Canada
- $60,000–$70,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Leadership
- Dental care
- Paid time off
Area Sales Manager - Calgary
Bidadoo Inc —Canada
- $80,000–$100,000 a year
- Full-time
- Remote
- Sales
- Presentation skills
- Computer skills
Quick apply
Regional Facility Manager - West
Metrolinx —Canada
- $140,764 a year
- Full-time
- Maintenance
- Project management
- Presentation skills
- Employee assistance program
4d
Supervisor, Bus Garage Operations
Metrolinx —Canada
- $93,798 a year
- Full-time
- Microsoft Word
- Schematics
- Word processing
Regional Facility Manager - East
Metrolinx —Canada
- $140,764 a year
- Full-time
- Maintenance
- Project management
- Presentation skills
- Employee assistance program
4d

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Territory Operations Manager
Just Lubes Ltd. (Jiffy Lube) —Ontario
Valid Ontario driver's license. Greet and assist customers in a manner that models exemplary conduct to other staff, including demonstrating add-on sales and…
$75,000–$85,000 a year
Quick apply
Senior Manager, Franchise Operations & Performance
H.B. FAMILY FOOD INC. —Nepean, ON
Familiarity with POS systems, cash handling experience required. Excellent leadership skills with the ability to manage a diverse team effectively.
$27.47–$38.00 an hour
Quick apply

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Marketing & Sales Manager
Confidential —Toronto, ON
*Other Requirements:* Must own a car, hold a valid driver’s license, and be willing to travel locally for client visits. Monday to Friday, full-time, in-person.
$65,000–$90,000 a year
Quick apply
9d
B2B Sales Supervisor
TP Canada —Toronto, ON
Business leadership - strategic and commercial acumen, proven capability to develop and deliver a joined up business strategy that is dynamic and balances short…
$60,000 a year

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customer service manager jobs near smiths falls, on

Territory Operations Manager

Just Lubes Ltd. (Jiffy Lube)
Ontario

Quick apply

Job details

Permanent | Full-time
$75,000–$85,000 a year

Qualifications

Customer service
Business development
Presentation skills
Territory management
Leadership
Time management

Full job description

Just Lubes Ltd. is seeking an experienced Territory Operations Manager, preferably with a background in the automotive industry, to drive sales growth, strengthen customer relationships, and support the continued expansion of our business within an assigned territory.

In accordance with identified company goals, the Territory Operations Manager will strive to obtain best in class service, optimum efficiencies, consistency of operations, maximize profit and deliver overall operational and customer experience excellence.

To achieve these goals, the Territory Operations Manager will have experience in automotive service and Franchise Management, be passionate about providing industry leading customer service and be a Health and Safety champion, ensuring all stores follow the required policies, procedures, and regulations.

The store locations are in the GTA, Eastern, Central and Northern Ontario, so the successful candidate will need to reside within a reasonable drive to visit the stores on a regular basis.

Job Duties:

Collaborate with store teams to deliver exceptional customer experience, ensuring every customer receives outstanding service on every visit.
Work with store locations to continuously improve on key company metrics including average ticket amount, labour rates and cost of good sold (COGS).
Ensure all stores follow proper health, safety, and environmental procedures in compliance with all municipal, provincial, and federal regulations.
Train, coach and mentor store managers on policies, procedures, and proper business practices.
Assist with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Conduct training presentations for technicians on product knowledge, store activities, and established policies and procedures.
Ensure all customer complaints are addressed and handled professionally and in a timely manner, leaving the customer with a positive resolution.
Ensure employees have clear goals and have the required training and tools to deliver.
Ensure that all staff adhere to all health and safety regulations and are equipped with and are using the proper personal protective equipment.
Evaluate employee performance and provide feedback and coaching. Determine areas needing improvement and provide additional training as needed.
Greet and assist customers in a manner that models exemplary conduct to other staff, including demonstrating add-on sales and describing technical information to customers to enhance sales competencies.
Handle employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations.
Participate in workplace inspections.
Conduct Store Visitation audits and Business reviews with store owners.
Identify & prospect for new Fleet Customers.
Coach compliance and adherence of the Franchise Agreement.

Job Requirements:

Experience in Franchise Management
Experience in the automotive service or related sector(s).
Keen understanding of operational excellence methodology.
Ability to delegate, set expectations, and monitor progress.
Ability to identify issues and implement creative and strategic solutions to overcome problems.
Ability to identify measures of performance and actions needed to improve or correct performance.
Ability to initiate and model positive change.
Ability to accept and provide constructive criticism.
Ability to build and maintain lasting working relationships.
Time management skills.
Effective leadership skills, with a strong focus on mentoring and motivation of employees.
Experience with coaching and employee development.
Experience leading and motivating teams and proven track record of exceptional customer service strongly preferred.
Experience in a supervisory or managerial role preferred.
Open availability and flexibility to work occasional nights, weekends, store openings and closings to meet the needs of the business.
Strong leadership skills.
Valid Ontario driver's license.

Work Conditions:

Attendance and participation in training.
Extended periods of standing, and other physically demanding conditions.
Flexible hours including occasional nights and weekends
High pressure and fast paced environment
Lifting, moving, or manipulating objects up to 50 lbs.
Medium to extensive travel is required to effectively support and manage the assigned territory.

Job Types: Full-time, Permanent

Pay: $75,000.00-$85,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Flexible schedule
Life insurance
Mileage reimbursement
Paid time off
Store discount
Vision care

Experience:

Franchise Management: 1 year (required)
Automotive Service: 1 year (preferred)

Work Location: On the road

Quick apply

Refine Your Search

customer service manager jobs in smiths falls, on

Territory Operations Manager

Area Sales Manager

District Manager (Arborist)

Assistant District Manager (Arborist)

Commercial / Architectural Territory Manager

Territory Manager - Home Depot (12 month contract)

(CAN) Customer Service Manager

Area Manager - Cleaning Industry - Ottawa-Kingston

Cashier Supervisor

Deli/Bakery Manager

Sales & Finance Manager

Technical Support Supervisor - Automotive

Area Sales Manager - Calgary

Regional Facility Manager - West

Supervisor, Bus Garage Operations

Regional Facility Manager - East

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