Sooke, Bc Guest services agent Jobs – 3 Openings This Week

Guest Services Agent
Adrena LINE Zipline Adventure Tours —Sooke, BC
- $20 an hour
- 8 hour shift
- Hospitality
- CPR Certification
- Sales

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Resident Manager (Live-In) - Oshawa
Sterling Karamar Property Management —Oshawa, ON
Organize and administer the residential referral program. Inspect all mechanical rooms (boiler, elevator and electrical rooms, etc.) on a daily basis and daily/…
$20,000–$25,000 a year
Quick apply
Resident Manager (Live-In) - Scarborough
Sterling Karamar Property Management —Toronto, ON
Organize and administer the residential referral program. Inspect all mechanical rooms (boiler, elevator and electrical rooms, etc.) on a daily basis and daily/…
$33,000–$38,000 a year
Quick apply
4d

I want to receive the latest job alerts for guest services agent in sooke, bc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Guest Services Agent

Adrena LINE Zipline Adventure Tours -
Sooke, BC

Apply Now

Job details

Part-time | Seasonal | Full-time
$20 an hour

Qualifications

Hospitality
CPR Certification
Sales
Customer service
Microsoft Office
First Aid Certification
Computer skills
Communication skills

Full job description

We are now accepting applications for the 2026 season. Stay tuned for training dates.

Job Type: Seasonal (May/June to September/October)

As the first point of contact with all of our guests, Guest Service Agents are responsible for creating a pleasant and professional experience, leaving guests excited to spend time with us. Their friendly and upbeat personality combines with a genuine desire to deliver outstanding customer service. An amazing attention to detail despite a busy environment, ensures that policies and procedures are followed accurately.

Duties

Greet guests in a friendly and professional manner, anticipating and addressing their unique needs/concerns
Provide consistent and accurate information on our company, tours and the surrounding area
Ensure guests are aware of, and comfortable with, all activity requirements and policies
Respond to, and resolve inquiries via telephone, email and in-person
Help with all our social media content
Coordinate tour arrangements for guests, including reservations, payment and transportation details
Perform accurate and thorough guest check-ins, ensuring tours depart in a timely fashion
Execute daily computer-based tasks, including reservations, data entry, reporting, research
Administrative opening and closing duties, including maintenance of a cash float
Practice proactive risk management habits
Ongoing maintenance of retail products (inventory and re-stocking)
Ensure a clean and tidy workplace

Requirements

Previous experience in customer service, hospitality/tourism, sales
Excellent interpersonal skills – an upbeat, friendly and professional attitude
Ability to multitask and excel in a busy environment
Team player, yet also able to work independently
Meticulous attention to detail
Strong knowledge of Sooke/Victoria and the surrounding area
Ability to organize, plan ahead and manage workload
Excellent computer skills, specifically Google Apps and Microsoft Office
Awareness and understanding of risk management
Strong communication skills, verbal and written
Standard First Aid / CPR Level C certification
Proficiency in additional languages an asset

Hours

Hours are variable and include evenings and weekends. Part-time work available in shoulder seasons (minimum 2 shifts/week), full-time work required in peak season (5 shifts/week).

Wage

$20/hr

Over time pay (time and a half) if 8 hours exceeded in one day, or if 40 hours exceeded in a week

How To Apply

Now recruiting for the 2026 zipline season ! To apply, fill out our Online Application Form and attach your resume and cover letter. If you have questions, please email us at [email protected]. Due to the large volume of applicants, only those selected for an interview will be contacted.

Apply Now

Refine Your Search

guest services agent jobs in sooke, bc