Spruce Grove Ab Guest service agent Jobs – 7 Openings This Week

Guest Service Agent
Four Points & Element Edmonton West —Edmonton, AB
- From $16.50 an hour
- Full-time
- Hotel
- Organizational skills
- Front desk
Quick apply
4d
Reservations Team Lead
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel) —Edmonton, AB
- $19 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Hotel
Quick apply
9d
Front Desk Agent
Travelodge Edmonton West —Edmonton, AB
- $16.50–$17.50 an hour
- Part-time
- Hospitality
- Writing skills
- Hotel
- Vision care
Quick apply
Front Desk Agent/Night Auditor
Wingate Edmonton West —Edmonton, AB
- From $16 an hour
- Weekends as needed
- Hospitality
- Customer service
- English
Quick apply
Night Auditor
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel) —Edmonton, AB
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hotel
Quick apply
13h

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guest service agent jobs near spruce grove ab

Guest Service Agent

Four Points & Element Edmonton West
Edmonton, AB

Quick apply

Job details

Full-time
From $16.50 an hour
4 days ago

Qualifications

Hotel and accommodations experience
Multilingual
Complaint handling
Client services
Customer service orientation
Organizational skills
Front desk
Multi-line phone systems
Guest services
Phone etiquette
Guest issue resolution
Communication skills
Client interaction

Full job description

Job Summary
We are seeking a friendly and professional Guest Service Agent to join our hospitality team at the Four Points / Element Edmonton West. The ideal candidate will serve as the first point of contact for guests, ensuring a welcoming experience from check-in to check-out. This role requires excellent communication skills, a passion for customer service, and the ability to handle guest inquiries efficiently. Prior hotel or front desk experience is preferred but not mandatory, as training will be provided. The Guest Service Agent plays a vital role in maintaining the high standards of our hospitality services and creating memorable guest experiences.

Responsibilities

Greet guests warmly upon arrival and assist with check-in/check-out procedures
Manage multi-line phone systems to answer inquiries, take reservations, and provide information
Handle guest requests promptly and professionally, ensuring their needs are met efficiently
Provide accurate information about hotel amenities, local attractions, and services
Maintain accurate records of guest information and reservations using hotel management software
Address guest concerns or complaints with tact and professionalism, escalating issues when necessary
Collaborate with other hotel departments to ensure seamless guest experiences
Uphold front desk procedures and hotel policies to ensure safety and security for all guests

Skills

Excellent customer service skills with a friendly and approachable demeanor
Strong phone etiquette and communication abilities
Ability to work effectively in a fast-paced environment while maintaining attention to detail
Multilingual or bilingual proficiency is highly desirable to serve diverse guests
Experience with multi-line phone systems and front desk operations preferred
Knowledge of hospitality industry standards and guest service best practices is a plus
Ability to handle guest inquiries with professionalism, patience, and empathy
Strong organizational skills with the ability to multitask efficiently

This position offers an engaging work environment where your hospitality skills can shine. We value candidates who are enthusiastic about delivering exceptional guest experiences and contributing positively to our team.

Hours may vary, however flexible to meet your needs. We are hiring full time employees at this time.

Job Type: Full-time

Pay: From $16.50 per hour

Work Location: In person

Quick apply

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guest service agent jobs in spruce grove ab

Guest Service Agent

Reservations Team Lead

Front Desk Agent

Front Desk Agent/Night Auditor

Night Auditor

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