CLINICAL CASE MANAGER
Independent Options/ Young Parents Program
Competition # CCM 26-089
IOP/YPP: 12 Months Term, Full-Time, 80 Hours Bi-Weekly - Days
JOB TITLE: Clinical Case Manager
REPORTING TO: Program Manager
POSITION SUMMARY: The Clinical Case Manager manages a caseload to provide supports to youth in the Independent Options/Young Parent Program, including conducting assessments to ensure program alignment with youths’ needs, developing comprehensive care plans and monitoring and adjusting them on an ongoing basis. The Clinical Case Manager focuses on developing and maintaining a therapeutic environment, generating appropriate treatment plans and providing therapeutic services to children and youth in collaboration with social workers, family, and team members. They are responsible to supervise and direct front-line support staff in their delivery of treatment case plans.
WORKING CONDITIONS: Full-time, working mostly business hours. May be required to work after hours for staff meetings, times of crisis, monthly educational/recreational evening programming or when scheduled as part of the on-call rotation. Work can be physically and mentally demanding. Self-care should be emphasized and encouraged.
Duties and Responsibilities:
- Develops, implements, monitors and evaluates the operations of the program, ensuring compliance as per organizational requirements, Policies and procedures, and best practices for client-centred care within a safe and therapeutic milieu.
- Develops an awareness of each youth's individual psychological, educational, physical, spiritual, and social needs and goals, and actively promotes these on behalf of the youth.
- Guides and facilitates the implementation of strategies such as planned daily activities, coordinated treatment interventions, structured environments, and organized recreational and social activities.
- Oversees and supervises the activities of staff including but not limited to hiring, training, directing, and monitoring. Responsible for staff scheduling to ensure proper coverage is maintained at all times.
- Evaluates employee performance, conducting regular supervision and development of staff, including performance management, with the support of Human Resources where required.
- Monitors the status of required staff licenses and certifications.
- Acts as a liaison within multi-disciplinary teams, both internal and external to the agency regarding client needs and services-youth focused activities such as appointments with clinicians, CFS Social Workers, medical appointments, etc.
- Facilitates and participates in staff and case manager meetings to discuss program goals and milieu, clinical treatment practices and program management.
- Provides guidance to support staff regarding the implementation of treatment plans including education and training, direct modelling and feedback.
- Initiates/facilitates and participates in case conferences.
- Helps to identify supports, both internal and external to the agency, including community resources, to support the treatment plan and youth’s development.
- Participates in and contributes to assessing clients’ progress by following up on the implementation and re-evaluation of behavioural strategies within the interdisciplinary team.
- Safely and effectively implements behaviour management strategies to safely de-escalate crisis situations.
- Demonstrates an active commitment towards professional growth and advancement through participation in training, workshops, etc.
- Actively participates on committees both internal and external to the agency.
- Other duties as assigned.
QUALIFICATIONS:
- Post-secondary degree in Social Work is preferred – a combination of education and relevant working experience may be considered.
- Minimum of four years of working experience providing physical, psychological, and social support to at-risk youth and /or other vulnerable populations from a trauma-informed perspective is required.
- Minimum of one year of supervisory experience is required.
- Demonstrated understanding of issues impacting youth presenting with mental health and other complex needs.
- Demonstrated experience and competence working independently and as part of a multi-disciplinary team, preferably working across agencies/systems in the provision of coordinated care.
- Mental health/crisis training certifications including NVCI (Non-Violent Crisis Intervention) and ASIST (Applied Suicide Intervention Skills Training) are considered an asset.
- Knowledge of planning, implementation and evaluation of client treatment plans.
- Must be comfortable and competent in crisis de-escalation and behaviour management.
- Comprehensive knowledge of children/youth services and resources available in the community.
- Valid First Aid/CPR is required.
- Valid class 5 driver’s license, access to a reliable vehicle, and satisfactory driver’s abstract.
- Satisfactory Criminal Record and clear Vulnerable Sector checks.
- Clear Child Abuse Registry, clear Adult Abuse Registry, and satisfactory Prior Contact checks.
- Knowledge of Indigenous culture, or willingness to learn, including participating in cultural practices, programming and ceremonies alongside youth.
- Must be available to participate on an on-call rotation.
- Excellent verbal and written communication skills.
- Demonstrated decision-making and problem-solving skills;
- Working knowledge of computers and experience with Microsoft Office software.
Marymound offers competitive salaries, comprehensive benefits and pension package for qualified positions, opportunities for growth and advancement, professional development opportunities, wellness programming, access to Elders and Indigenous Cultural Services and much more!
We are committed to building a diverse, inclusive, and equitable workplace. We welcome applications from individuals of all backgrounds, and we strongly encourage First Nations, Métis, and Inuit candidates to self-identify in their cover letters. In alignment with our commitment to workforce equity and inclusion, preference will be given to qualified candidates who self-identify as Indigenous (First Nations, Inuit, or Métis)
A request for reasonable accommodation will be made available for those who may be affected by a barrier in respect of the materials or activities used in the assessment or selection process.
Salary Range: A9- $26.08-$31.73
Internal Applicants: Submit ‘Internal Application Form’ with cover letter and current resume
External Applicants: Submit a cover letter and résumé, including references to:
Competition # CCM 26-089 to e-mail: [email protected]
Or online at https://marymound.com/career-opportunities/
We thank all who apply and advise that only those selected for further consideration will be contacted.
Employment opportunities are advertised on our website: www.marymound.com
Job Types: Full-time, Temporary
Contract length: 12 months
Pay: $26.08-$31.73 per hour
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Application question(s):
- Marymound is a proud Indigenous-led organization and employment equity promotes the principles of fairness, merit and equitable employment representation. You are encouraged to identify your status in relation to these three designated groups. ☐ INDIGENOUS PEOPLES (includes First Nations, Inuit, and Métis peoples) ☐ PERSONS WITH DISABILITIES (includes individuals with physical, mental, or other disabilities) ☐ VISIBLE MINORITIES (includes individuals who are non-white and non-Indigenous)
Education:
- Bachelor's Degree (required)
Experience:
- Youth at risk: 4 years (required)
- Supervising: 1 year (required)
Licence/Certification:
- Manitoba drivers license (required)
- CPR Certification (required)
- Up to date clear criminal record check (required)
Work Location: In person
