Location
Location: Thorold, ON
Division
Water & Wastewater
Important Notices & Amendments
This position currently falls within our hybrid model, allowing the employee to typically work a minimum of 50% of your time at your regular work location and the other 50% of time at home.
As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work arrangements to support better work-life balance for our employees. Hybrid work arrangements may vary from one employee to another and may also differ in the number of remote workdays. These opportunities remain subject to the alignment of operational needs, business requirements, and customer service expectations.
Job Description
Job Summary
Reporting to the W-WW Training and Certification Program Manager, the W-WW Training Advisor is responsible for the design, development, delivery and coordination of technical and operational training programs that support Provincial certification requirements, workforce competency and operational readiness. The position maintains certification and training records, coor
Education
- Post-secondary degree or diploma in Adult Education, Learning and Development, Organizational Development, Human Resources or a related discipline
- An equivalent combination of education, experience and qualifications may be considered.
Knowledge
- 3-5 years of experience in learning and development, training coordination or workforce development.
- Knowledge of the Ministry of Environment, Conservation and Parks (MECP) Water and Wastewater Operator Certification and Licensing requirements.
- Strong understanding of adult learning principles, instructional design methodologies and competency-based training practices.
- A Certified Training & Development Professional (CTDP or CTP) designation is preferred.
Responsibilities
Designs, develops and delivers technical and operational training programs and learning materials to support workforce competency and MECP certification requirements. (45% of time)
- Designs and develops technical training content, learning modules, job aids and instructional materials using adult learning principles.
- Facilitates classroom, field-based and blended learning sessions for water and wastewater operational staff.
- Works with operational subject matter experts to translate technical procedures into effective learning materials.
- Develops and maintains training resources, lesson plans and instructional guides aligned with operational requirements.
- Adapts training delivery methods to meet diverse learner needs and operational environments.
- Evaluates training sessions through participant feedback and operational input to improve delivery and content effectiveness.
- Supports the development and delivery of onboarding and orientation training for new operational staff.
- Maintains awareness of instructional best practices and incorporates new learning methods and tools into training delivery.
Conducts training needs analysis and supports competency development activities in collaboration with operational leaders and the Training Program Manager. (25% of time)
- Conducts training needs assessments in collaboration with supervisors and operational staff to identify skill and competency gaps.
- Assists in mapping operational tasks to training requirements and competency expectations.
- Supports the development of competency-based learning approaches aligned with MECP certification requirements.
- Identifies opportunities to improve training effectiveness based on operational feedback and performance trends.
- Contributes to the development of learning pathways and progression supports for operational staff.
- Provides input into training priorities based on operational requirements and identified learning gaps.
- Supports evaluation of training effectiveness through data collection and learner feedback analysis.
Coordinates training delivery, scheduling and external learning resources to support divisional training programs. (20% of time)
- Coordinates training schedules, course logistics, participant registrations and training calendars.
- Liaises with external training providers to schedule and deliver required certification and technical training.
- Supports procurement and coordination of training materials, facilities and instructional resources.
- Maintains accurate training participation and certification records in support of compliance requirements.
- Monitors certification renewal timelines and communicates requirements to operational staff and supervisors.
- Supports administration of training systems, databases and learning management tools.
- Prepares training status and certification compliance reports for operational use and management review.
Provides facilitation support, technical training guidance and learning expertise to support operational readiness and compliance. (10% of time)
- Facilitates technical and operational training sessions as required to support divisional learning needs.
- Provides guidance to staff regarding training requirements, certification pathways and continuing education requirements.
- Supports employees and supervisors with interpretation of training requirements related to MECP certification.
- Participates in training-related working groups and operational meetings as a learning and development resource.
- Supports audit and inspection activities by providing training documentation and records as required.
- Assists in developing internal capacity for training delivery (e.g., train-the-trainer support).
Maintains training records, documentation and administrative systems to support compliance and reporting requirements. (10% of time)
- Maintains accurate and up-to-date training and certification records for divisional staff.
- Supports documentation of training activities in accordance with internal policies and compliance requirements.
- Assists with tracking training expenditures and supporting budget-related administrative processes.
- Ensures training materials and records are stored, organized and maintained in accordance with divisional standards.
- Identifies opportunities to improve training administration processes and record-keeping efficiency.
Perform other related duties and responsibilities as assigned or required.
Special Requirements
- Must maintain ability to travel in a timely manner to other offices, work locations or sites as authorized by the Corporation for business reasons.
- In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate.
- Regional staff strive to enable the strategic priorities of council and the organization through the completion of their work. Staff carry out their work by demonstrating the corporate values.
Shift Information
This position may be subject to overtime.
About Us
Niagara Region serves a diverse urban and rural population of more than 475,000 and is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and community partners, the Region delivers high-quality programs and services that support the well-being of individuals, families and communities. Nestled between Lakes Erie and Ontario, the Niagara peninsula is home to fertile agricultural land, the majesty of Niagara Falls, vibrant modern cities, Canada’s most developed wine industry, and communities rich in history, recreation and culture. With a temperate climate, breathtaking countryside and easy access to neighbouring New York State, Niagara attracts more than 14 million visitors each year, along with new residents and businesses. Niagara Region values diversity in background and experience and is committed to building an inclusive workforce that reflects the community it serves, strengthening programs and services across Niagara. While specific qualifications are important for certain roles, we invite individuals from diverse backgrounds to apply. Our recruiters will evaluate your suitability for the role.
Closing Statement
Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY!
Let us know why you would be an excellent team member by submitting your online application.
We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.
We confirm that we do not use AI in screening of applicants, and this position is an existing vacancy.
If you require an accommodation for the application process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, the alternate formats for contacting us are as follows:
- Email: [email protected]
- Phone: 905-980-6000 or 1-800-263-7215
- Bell Relay: 1-800-855-0511
- In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 – Human Resources Department
#INDNR
Pay: $78,810.00-$92,710.00 per year
Work Location: In person
