St. John's Nl Customer experience leader Jobs – 155 Openings This Week

General Manager
RelyOn Canada —Mount Pearl, NL
- Full-time
- Engineering
- Continuous improvement
- Budgeting
- Disability insurance
- Dental care
Quick apply
10d
Hearing Instrument Specialist or Audiologist
Amplifon —St. John's, NL
- $80,000–$110,000 a year
- Full-time
- Windows
- Microsoft Office
- Master's degree
- Designated paid holidays
- Relocation assistance
Quick apply
10d
Pharmacist Provincial Relief - FT
Lawtons —St. John's, NL
- Full-time
- Bachelor's
- First Aid Certification
- Travel
- Store discount
- Profit sharing
Quick apply
Material Handler/Warehouse Attendant
Blue Water Group —Conception Bay South, NL
- From $21 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Forklift
Quick apply
Pharmacy Manager
Lawtons —St. John's, NL
- Full-time
- Customer service
- Bachelor's
- First Aid Certification
- Store discount
- Disability insurance
Quick apply
Pharmacist - FT
Lawtons —Conception Bay South, NL
- Full-time
- Bachelor's
- First Aid Certification
- Travel
- Store discount
- Profit sharing
Quick apply
Document Controller
Score Group —Paradise, NL
- Temporary
- Microsoft Word
- Microsoft Excel
- English
Quick apply
14d
Pharmacist - FT
Lawtons —St. John's, NL
- Full-time
- Bachelor's
- First Aid Certification
- Travel
- Store discount
- Disability insurance
Quick apply
Team Leader/Sales Associate
Ayrísta —St. John's, NL
- $17–$19 an hour
- Weekends as needed
- Sales
- Customer service
- Supervising experience
- Store discount
- Flexible schedule
Quick apply
Pharmacist Regional Relief - FT
Lawtons —Mount Pearl, NL
- Full-time
- Bachelor's
- First Aid Certification
- Travel
- Store discount
- Dental care
Quick apply
Part time Class 1 Driver - Central - Western NL Region
Browning Harvey Ltd —Newfoundland and Labrador
- From $27 an hour
- Part-time
- Customer service
- Driving
- Commercial driving
Quick apply
Branch Manager
SOLV4EX Group —Paradise, NL
- Full-time
- CRM software
- Management
- Sales
- Dental care
Quick apply
11d
Wireless Sales Representative
The Mobile Shop —Conception Bay South, NL
- $50,000–$60,000 a year
- Weekends as needed
- Customer service
- In-person
- Retail sales
- Store discount
- Dental care
Quick apply
9d
Field Coordinator - Contract
Steelcon Group of Companies —St. John's, NL
- Overtime
- CPR Certification
- Civil engineering
- Engineering
- Dental care
- Paid time off
Quick apply
Experienced Retail Store Manager - Northern Canada
Northern / NorthMart —Newfoundland and Labrador
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Quality Continuous Improvement Manager
Wonderbrands —Mount Pearl, NL
- Weekends as needed
- English
- Microsoft Office
- Master's degree
- Dental care
Pharmacist - FT
Lawtons —Paradise, NL
- Full-time
- Bachelor's
- First Aid Certification
- Travel
- Store discount
- Dental care
Quick apply
Class 1 - Mail Company Driver - PM Shift - Sign-On BONUS
Seaboard Transport Group —St. John's, NL
- Full-time
- Dedicated
- Driving
Quick apply
3d
Experienced Retail Department Manager, Food Services - Northern Canada
Northern / NorthMart —Newfoundland and Labrador
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Experienced Retail Department Manager, Grocery - Northern Canada
Northern / NorthMart —Newfoundland and Labrador
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service

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customer experience leader jobs near st. john's nl

General Manager

RelyOn Canada
Mount Pearl, NL

Quick apply

Job details

Full-time
10 days ago

Qualifications

Engineering
Post-secondary education
Continuous improvement
Budgeting
Business
Leadership
Communication skills

Full job description

General Manager
RelyOn Canada
Location: Dartmouth, Nova Scotia / Mount Pearl, Newfoundland
Vacancies: One (1)
Employment Status: Full Time
Schedule: Monday - Friday 07:30 – 16:30

The General Manager is responsible for leading the day-to-day operations of RelyOn Canada, with a strong focus on continuous improvement, health and safety, financial performance, and operational excellence.

This role requires a hands-on leader who can improve processes, develop people, manage performance, and ensure the business operates safely, efficiently, and profitably.

Major Duties

Operational Leadership

Lead daily operations across the organization.
Ensure services are delivered safely, efficiently, and to a high standard.
Improve productivity, quality, customer service, and overall business performance.
Establish clear accountability, priorities, and performance expectations.
Identify and remove operational bottlenecks.

Continuous Improvement

Drive a culture of continuous improvement across all departments.
Identify opportunities to reduce waste, improve processes, and increase efficiency.
Lead practical improvement initiatives that enhance safety, service delivery, and profitability.
Develop and monitor key performance indicators.
Use data, root cause analysis, and employee feedback to improve decision-making.

Health, Safety & Quality

Champion a strong health and safety culture.
Ensure compliance with company standards, legislation, and customer requirements.
Support incident investigations, corrective actions, audits, and inspections.
Promote proactive hazard identification and prevention.
Ensure safety is integrated into daily operations and decision-making.

Financial Performance

Manage operational performance against budgets and financial targets.
Understand and monitor revenue, margins, labour utilization, costs, and profitability.
Work with Finance on budgets, forecasts, and financial reporting.
Make business decisions with strong financial awareness.
Identify opportunities to improve profitability without compromising safety or service quality.

People Leadership

Lead, coach, and develop managers, supervisors, and operational teams.
Build a culture of accountability, teamwork, and performance.
Support succession planning, employee engagement, and talent development.
Communicate clearly and consistently across the organization.

Customer & Stakeholder Management

Maintain strong relationships with customers, partners, and regulatory bodies.
Ensure a high level of customer service and responsiveness.
Support business growth by ensuring operational readiness and execution.
Represent RelyOn Canada professionally with internal and external stakeholders.

Essential Qualifications

10+ years of progressive leadership experience in operations or general management.
Strong background in health and safety leadership.
Demonstrated experience driving continuous improvement.
Financially literate, with experience managing budgets, costs, margins, and business performance.
Experience leading multi-disciplinary teams.
Strong communication, problem-solving, and decision-making skills.
Experience in training, industrial services, marine, energy, emergency response, manufacturing, or a related sector is considered an asset.
Post-secondary education in business, operations, safety, engineering, or a related field is preferred.
Lean, Six Sigma, Project Management, or Health & Safety certifications are considered assets.

Key Competencies

Operational leadership
Continuous improvement mindset
Health and safety focus
Financial and commercial acumen
Accountability and ownership
Strong communication
Data-driven decision-making
People development
Customer focus
Change leadership

Ideal Candidate
The ideal candidate is a practical, hands-on leader who can balance safety, people, operations, and financial performance. They will be comfortable working at both a strategic and operational level, with the ability to lead change, improve systems, and help position RelyOn Canada for sustainable growth.

If you are interested in a very demanding yet rewarding career then we are interested in talking to you! Please send your cover letter and resume to [email protected]

Benefits:

Dental care
Disability insurance
Life insurance
Paid time off
RRSP match
Vision care

Work Location: In person

Quick apply

Refine Your Search

customer experience leader jobs in st. john's nl

General Manager

Hearing Instrument Specialist or Audiologist

Pharmacist Provincial Relief - FT

Material Handler/Warehouse Attendant

Pharmacy Manager

Pharmacist - FT

Document Controller

Pharmacist - FT

Team Leader/Sales Associate

Pharmacist Regional Relief - FT

Part time Class 1 Driver - Central - Western NL Region

Branch Manager

Wireless Sales Representative

Field Coordinator - Contract

Experienced Retail Store Manager - Northern Canada

Quality Continuous Improvement Manager

Pharmacist - FT

Class 1 - Mail Company Driver - PM Shift - Sign-On BONUS

Experienced Retail Department Manager, Food Services - Northern Canada

Experienced Retail Department Manager, Grocery - Northern Canada

I want to receive the latest job alerts for customer experience leader in st. john's nl

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