St. John's Nl Intake coordinator Jobs – 3 Openings This Week

Client Care Coordinator
Repose Wellness Collective Inc. —St. John's, NL
- $22 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Dental care
- Paid time off
Quick apply
22h
Care Coordinator
Lifemark Health Group —St. John's, NL
- Full-time
- High school diploma or GED
- Data entry
- Computer skills
Quick apply
CCR-Care Coordinator
Lifemark Health Group —St. John's, NL
- Full-time
- High school diploma or GED
- Data entry
- Computer skills
Quick apply

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Client Care Coordinator

Repose Wellness Collective Inc.
St. John's, NL

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Job details

Full-time
$22 an hour
22 hours ago

Qualifications

Microsoft Word
Microsoft Excel
Electronic medical records
Administrative experience
Canva
Psychology
Organizational skills
Clerical experience
Office experience

Full job description

About Repose Wellness Collective

Repose is a growing private mental health practice in St. John’s, offering counselling, psychological assessments, and allied health services. With a team of over 25 clinicians across two locations, we are committed to providing compassionate, trauma-informed care to individuals, families, and children in our community. We believe that a well-run practice is the foundation for excellent client care, and that’s where you come in.

The Role

We’re looking for a Client Care Coordinator to be the warm, organized, and proactive first point of contact for everyone who walks through our doors, or reaches out by phone or email. This is a high-impact, fast-paced role that combines client intake coordination, administrative operations, data tracking, and light marketing support.

You’ll split your time between our two clinic locations and work closely with our clinicians, Operations Manager, and Directors to keep the practice running smoothly. If you love organizing systems, connecting people with the right support, and contributing to a mission-driven team, this role is for you.

What You’ll Do Client Intake & Coordination

Serve as the first point of contact for new and existing clients by phone, email, and intake form
Match new counselling clients with best-fit clinicians, obtain consent, and facilitate the connection
Route assessment and allied health inquiries to the appropriate team member and log all referrals accurately
Support current clients with scheduling, rescheduling, cancellations, and Jane App navigation
Monitor and update referral and booking status across all inquiry tracking documents

Administrative Operations

Manage a zero-inbox email system with organized folder structure
Return voicemails and forward online faxes to the appropriate team members
Maintain and update the Master Office Schedule for room usage across both locations
Pull and enter monthly room utilization data from Jane into the tracking spreadsheet
Ensure clinicians are marking sessions as Paid or Arrived

Jane App & Direct Billing

Provide Jane App support to clinicians and clients (profile management, booking, merging, integrations)
Add insurance providers and support direct billing setup via Telus eClaims
Assist Operations Manager to build clinician profiles during onboarding (intake forms, session types)

Office & Clinic Upkeep

Manage daily opening and closing procedures
Maintain concessions, office supplies, and clinical assessment inventory across both locations
Keep waiting areas tidy, welcoming, and well-stocked

Marketing & Community

Create and post weekly clinician availability updates on Instagram (Canva)
Create and publish the monthly “The Clinician Collective” email newsletter (Wix)
Maintain the Google Business Profile and prepare materials for community outreach events

What We’re Looking For

Experience in a client-facing administrative or coordination role (healthcare or mental health setting preferred)
Familiarity with Jane App or a similar practice management system
Exceptional organizational skills and attention to detail, you thrive on keeping things running smoothly
Warm, professional communication style with a genuine commitment to trauma-informed care
Comfort managing multiple priorities in a busy, evolving environment
Proficiency with Google Workspace, Canva, and general digital tools
Discretion and integrity when handling confidential client information
A collaborative spirit and genuine enthusiasm for the work Repose does in the community

What We Offer

A meaningful role at a purpose-driven mental health practice
A warm, supportive, and collaborative team culture
Exposure to a wide range of administrative, operational, and marketing functions
Structured onboarding and hands-on training with the outgoing coordinator
Competitive hourly wage of $22.00
5 weeks of vacation (following successful completion of 90 day probationary period)
Health and dental benefits (pending)

How to Apply

Please submit your resume and a brief cover letter telling us why this role resonates with you and what experience makes you a strong fit. Applications can be sent to .

We thank all applicants for their interest. Only those selected for an interview will be contacted. Repose Wellness Collective is committed to creating an inclusive and accessible hiring process.

For more information about our values and culture, please visit our website: www.reposewellnessnl.com

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

Company events
On-site parking
Paid time off

Work Location: In person

Quick apply

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