St. John's Nl Program facilitator Jobs – 2 Openings This Week

Community Training Specialist
SmartICE —St. John's, NL
- $65,000–$75,000 a year
- Hybrid work
- Research
- No university degree
- Travel
Operations Manager, Mobile Integrated Health (Community Paramedicine)
Medavie —St. John's, NL
- $105,000–$115,000 a year
- Full-time
- Research
- Microsoft Office
- EMR systems
2d

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Community Training Specialist

SmartICE
St. John's, NL

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Job details

$65,000–$75,000 a year

Qualifications

Facilitation
LMS usage (Educational software)
Experience working with Indigenous peoples
Curriculum development
Coaching
Post-secondary education
Gap analysis
Research
Quality improvement leadership
Grading
Program coordination
Mentoring
Instructor-led training method
Instructional and curriculum development experience
Instructional materials development
LMS
Training & development
Learning and development experience
Communication skills
Teaching

Full job description

Job title: Community Training Specialist
Department: Community Operations
Reports to: Manager Community Operations

Job purpose:
The purpose of the Community Training Specialist role is to develop SmartICE training programs to ensure they are high quality and consistent by reviewing, creating, and improving training materials and facilitation practices. The role ensures training is accurate, accessible, culturally grounded, and reflective of current SmartICE technology and procedures, while supporting trainers and communities through mentorship, evaluation, and ongoing program development.

Duties and responsibilities

Conduct a full review of the current community training materials, manuals, and assets.
Work with Community Operations and Engineering team to ensure all training reflects current
SmartICE technology and procedures
Develop a standardized curriculum for the train-the trainer program with required learning outcomes.
Develop and maintain the formal Train-the-Trainer Framework to match the curriculum
Ensure all materials are accessible, teachable, and rooted in Indigenous ways of knowing and learning
Develop and document trainer best practices
Design and update community training resources as technology evolves
Create trainer checklists, evaluation checkpoints, and reporting tools
Travel to communities to observe training delivery and provide feedback
Facilitate ongoing evaluation and continuous improvement of training programs through trainer, Operations, and Engineering feedback
Provide coaching and facilitation support to trainers and Operations Leads using adult learning and current teaching best practices
Support the development of participant testing, grading, and completion recognition systems
Support the standardization of onboarding and training delivery processes across communities and regions
Identify and recommend professional development opportunities for trainers and Operations Leads
Maintain the training curriculum on our Learning Management System
Collaborate with the Manager of Community Operations to plan the training sessions for the annual Operations Fall Retreat

Key Objectives & Outcomes

Review current Operator training within the first 30 days.
Gather post-ice season feedback from Engineering Team and Ops Team, review and make recommendations within 60 days.
Conduct a gap analysis by reviewing the current Operator training program and identify gaps and inconsistencies within 90 days.
Develop and implement updated training materials addressing all identified gaps within 60 days post completion of the gap analysis.
Receive training on technology (SB/SQ) within 30 days.
Work with the Engineering team to verify the accuracy of technological information in the training within 60 days.
Deliver training on the updated curriculum prior to the ice season, and annually after that.
Conduct post-ice season review yearly, to gather feedback and implement changes, to be completed 1 month prior to the next ice season.

Skills, Competencies & Qualifications

Post-secondary education in: secondary education, Adult Learning & Teaching certificate, Instructional Design, or equivalent work experience.
Experience in evaluating the efficacy of training programs
Experience designing and delivering training programs
Experience working with educating young adults, or adults.
Experience in auditing and recommending improvements for facilitators.
Experience researching and developing curriculum
Experience developing and using blended learning solutions
Experience working with Indigenous communities
Ability to work in a team and one on one with trainers
Collaborative and relationship-focused
Proven organizational and communication skills

Working Environment
This role is a hybrid remote including both work from home and some work from the office as required. Duty travel is also required for this role.

Role Relationships
This role will interact with all employees of SmartICE, external stakeholders, external contacts as required.

Term
This position is indefinite, subject to funding.

Salary
The annual starting salary for this position is 65,000-75,000

Apply Now

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Community Training Specialist

Operations Manager, Mobile Integrated Health (Community Paramedicine)

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