st. thomas on medical secretary Jobs – 9 Openings This Week

Front Desk Administrator with HCAI and WSIB Experience (2 years)
London Chiropractic and Massage Clinic —London, ON
- From $19.85 an hour
- Part-time
- Customer service
- Administrative experience
- Front desk
- Dental care
- Employee assistance program
Quick apply
9d
Medical Secretary, Medical Affairs
St. Joseph's Health Care London —London, ON
- $29.76–$35.00 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
1d
Medical Receptionist – Part-Time (New Family Medicine Clinic)
White Oaks Clinic —London, ON
- $20–$24 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Flexible schedule
Quick apply
Dental Receptionist/Treatment Coordinator
Riverpark Dental —London, ON
- $20–$32 an hour
- Full-time
- Customer service
- Front desk
- Epic
- Dental care
Quick apply
13d
Experienced Dental Receptionist
Boca Dental Specialists Group —London, ON
- $21–$29 an hour
- Full-time
- Administrative experience
- Organizational skills
- EMR systems
- Dental care
Quick apply
18h
Front Desk Receptionist
Shang Gong Chinese Medicine Wellness Centre —London, ON
- Full-time
- Bilingual
- Customer service
- English
Quick apply
12d

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Front Desk Administrator with HCAI and WSIB Experience (2 years)

London Chiropractic and Massage Clinic
London, ON

Quick apply

Job details

Permanent | Part-time | Full-time
From $19.85 an hour
9 days ago

Qualifications

Computer operation
Customer service
Administrative experience
Front desk
Communication skills

Full job description

About Us

London Chiropractic and Massage Clinic is a well-established multidisciplinary healthcare clinic serving patients across London, Ontario. Our team includes chiropractors, registered massage therapists, physiotherapists, and rehabilitation professionals who work together to provide professional, patient-centred care.

We are looking for a dependable, organized, and friendly Front Desk Administrator / Patient Care Coordinator to join our team. This position will be primarily based out of our Hamilton Road location, but the successful candidate may be required to rotate between our three clinic locations as needed:

343 Hamilton Road
423 Colborne Street
142 Wortley Road

This role is ideal for someone who enjoys helping patients, staying organized in a busy clinic environment, and playing an important role in the day-to-day success of a healthcare clinic.

The Role

The Front Desk Administrator is often the first and last point of contact for patients. This role requires professionalism, warmth, attention to detail, and the ability to manage multiple priorities throughout the day.

You will be responsible for supporting patient scheduling, front desk communication, billing, clinic flow, rebooking, administrative tasks, and maintaining a positive patient experience.

Key Responsibilities

Greet patients warmly and professionally
Answer phone calls, emails, and in-person inquiries
Schedule, reschedule, and manage appointments using Jane App
Support practitioner schedules and help optimize clinic flow
Process patient payments and issue receipts
Assist with direct billing to extended health benefits when applicable
Support MVA/HCAI and WSIB administrative tasks as required
Maintain accurate patient information and documentation
Assist with patient recalls, rebooking, and follow-up communication
Keep the reception area and clinic environment clean, organized, and welcoming
Support treatment room preparation and general clinic duties when needed
Communicate clearly with practitioners and other front desk team members
Assist with light clinic marketing or administrative projects when required

Required Qualifications

Previous front desk, reception, administrative, or customer service experience
Strong communication skills, both written and verbal
Friendly, professional, and patient-focused attitude
Highly organized and detail-oriented
Comfortable working in a busy healthcare setting
Able to handle confidential patient information appropriately
Comfortable using computers, scheduling software, email, and phone systems
Reliable and punctual
Willingness to rotate between clinic locations when needed

Preferred Experience

Experience in any of the following would be considered an asset:

Jane App
Chiropractic, physiotherapy, massage therapy, or multidisciplinary clinic administration
Direct billing and extended health benefit portals
HCAI / MVA claims
WSIB claims
Medical office administration
Canva, social media, or light marketing support

Ideal Candidate

The ideal candidate is someone who:

Takes pride in creating a positive patient experience
Enjoys being part of a healthcare team
Can stay calm and organized in a busy clinic
Is proactive and willing to help where needed
Communicates professionally with patients and team members
Understands the importance of rebooking, recalls, and patient follow-up
Wants a long-term role with the opportunity to grow with the clinic

Pay: From $19.85 per hour

Benefits:

Casual dress
Dental care
Employee assistance program
Extended health care
On-site parking

Experience:

Jane App: 1 year (required)

Work Location: In person

Quick apply

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medical secretary jobs in st. thomas on

Front Desk Administrator with HCAI and WSIB Experience (2 years)

Medical Secretary, Medical Affairs

Medical Receptionist – Part-Time (New Family Medicine Clinic)

Dental Receptionist/Treatment Coordinator

Experienced Dental Receptionist

Front Desk Receptionist

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