Stoney Creek On Guest service agent Jobs – 11 Openings This Week

Guest Service Agent - 1030
Hampton Inn by Hilton Hamilton —Hamilton, ON
- $17.60–$18.50 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
Quick apply
1025 - Guest Service Agent
Vrancor —Oakville, ON
- $18.00–$19.50 an hour
- Weekends as needed
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
Contact Centre Service Agent (ON - Remote)
The Travel Corporation —Hamilton, ON
- $19.35 an hour
- Overtime
- Remote
Quick apply
14d
Guest Service Agent
Marriott International, Inc —Burlington, ON
- Weekends as needed
- Customer service
- English
- Microsoft Office
- Dental care
Guest Service Agent
Sandman Hotel Group —Oakville, ON
- $19.60–$20.60 an hour
- Part-time
- Customer service
- Hotel
- Accounting
- Dental care
- Employee assistance program
Quick apply
3d
Night Auditor/Front Desk Agent
TownePlace Suites by Marriott Hamilton —Hamilton, ON
- $17.60–$19.00 an hour
- Part-time
- Microsoft Word
- CPR Certification
- Microsoft Excel
Quick apply
3d
Front Desk Agents - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn & Spa —Hamilton, ON
- $17 an hour
- Full-time
- Bar
- Hotel
- Restaurant
Quick apply

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Receptionist/Scheduler
Shalom Manor Long Term Care Home —Grimsby, ON
Answer all inbound calls, greet visitors at reception and assist with general inquiries. Manage cash, electronic and cheque receipts processes; including…
$23.55 an hour
Quick apply
3d
Front Desk | Sherway Gardens
Cactus Club Cafe Sherway Gardens —Etobicoke, ON
Someone who takes pride in the guest experience to ensure you welcome our guests in a warm, friendly manner. Each day will present opportunities to exceed guest…
$17.60–$19.00 an hour

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Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
Greet guests with a smile and answer their questions as required. Ensure front desk is stocked with any items guests may require before housekeeping leaves for…
$18 an hour
Quick apply
Resident Manager (Live-In) - North York
Sterling Karamar Property Management —Toronto, ON
Organize and administer the residential referral program. Inspect all mechanical rooms (boiler, elevator and electrical rooms, etc.) on a daily basis and daily/…
$38,000–$42,000 a year
Quick apply

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Guest Service Agent - 1030

Hampton Inn by Hilton Hamilton -
Hamilton, ON

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Job details

Permanent | Part-time
$17.60–$18.50 an hour

Qualifications

Hospitality
Customer service
Workplace hazardous materials information systems
High school diploma or GED
Quality assurance
Hospitality Management
Front desk
Communication skills
Hotel experience

Full job description

Guest Service Agent

Employer: Hamilton 354 King West LP (o/a Hampton Inn by Hilton Hamilton)

Location: Hamilton, Ontario – Onsite

Employment Type: Part-Time

Schedule: Days / Evenings / Weekends / Shifts

Union or Non-Union Role: Non-Union

Job Summary

Under the direction of the Guest Services Manager, the Guest Service Agent is responsible for delivering exceptional guest experiences through professional, courteous, and efficient front desk operations. As the first point of contact for guests, you will play a key role in creating a welcoming atmosphere while ensuring smooth hotel operations.

If you are passionate about hospitality, enjoy interacting with people, and thrive in a fast-paced environment, we would love to meet you.

Key Responsibilities

Welcome guests warmly and provide efficient check-in and check-out services.
Respond promptly and professionally to guest inquiries, requests, and concerns.
Provide information regarding hotel amenities, services, and local attractions.
Maintain accurate guest records and process payments, charges, and reservations.
Coordinate with housekeeping and maintenance to manage room readiness, early arrivals, late departures, stayovers, and room changes.
Verify guest identification, payment methods, and complete credit card authorizations.
Record guest vehicle information and ensure compliance with hotel procedures.
Operate the front office system accurately and balance shift transactions and reports.
Maintain and reconcile cashier floats; report discrepancies immediately.
Handle wake-up calls and ensure timely delivery to guests.
Issue and manage safety deposit boxes according to hotel policies.
Support occupancy goals by identifying upselling opportunities when appropriate.
Report guest concerns, security matters, suspicious activity, or equipment malfunctions to management.
Follow all Hilton brand standards, including Hampton NOW, BOOST, Guest Assistance, KIPSU, Stay Experience, and Quality Assurance guidelines.
Adhere to all health, safety, WHMIS, emergency, and security procedures.
Assist other departments and support hotel operations as required.
But not limited to and may change according to the business need.

Qualifications & Skills

High school diploma or equivalent required; hospitality education is considered an asset.
Previous experience in customer service, hospitality, or front desk operations preferred.
Excellent verbal communication and interpersonal skills.
Strong organizational, multitasking, and problem-solving abilities.
Professional, positive, and guest-focused attitude.
Ability to work flexible schedules, including evenings, weekends, and holidays.
Experience with hotel management software is an asset.
Familiarity with WHMIS, workplace health & safety, and emergency procedures preferred.
Applicants must be legally authorized to work in Canada

Physical Requirements

Ability to stand for extended periods of time.
Must be able to lift up to 20 lbs consistently.
Must be able to push or pull up to 50 lbs when required.
Physical mobility and stamina are necessary to perform job duties effectively.

Compensation

Expected Wage: $17.60 to $18.50 per hour

Vacancy Status

This job posting represents a current, existing vacancy: Yes

Use of Artificial Intelligence (AI) in Hiring

Artificial Intelligence is used in the hiring process: No

How to Apply:

Please apply for this posting through Indeed.

Accessibility & Equal Opportunity Statement

Hampton Inn is an equal opportunity employer and we would like to thank all applicants for their interest. Only those applicants under consideration will be contacted.

For additional information on our organization, please visit us at www.vrancor.com. Hampton Inn would like to hear from all interested candidates; accommodations are available throughout the recruitment process and the duration of employment.

Hampton Inn is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require a disability–related accommodation to participate in the recruitment process, please email us or let the Recruiter know during the screening process.

Job Types: Part-time, Permanent

Pay: $17.60-$18.50 per hour

Application question(s):

Do you have weekend shift availability?

Experience:

Hotel Front Desk: 1 year (required)

Work Location: In person

Quick apply

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guest service agent jobs in stoney creek on

Guest Service Agent - 1030

Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)

1025 - Guest Service Agent

Contact Centre Service Agent (ON - Remote)

Guest Service Agent

Guest Service Agent

Night Auditor/Front Desk Agent

Front Desk Agents - Relocate to Waterton, Alberta (Seasonal)

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