Stratford, On Mobile phone technician Jobs – 1 Openings This Week

Cell Phone Repair Technician
SimplyFixIT —Stratford, ON
- $19–$21 an hour
- Full-time
- Management
- Schematics
- Software troubleshooting
- Store discount
- Profit sharing
Quick apply
6d

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Cell Phone Repair Technician

SimplyFixIT -
Stratford, ON

Quick apply

Job details

Full-time
$19–$21 an hour
6 days ago

Qualifications

Operating systems
Management
Schematics
Software troubleshooting
Sales
iOS
Technical support
Analysis skills
Computer hardware
Hand tools
Communication skills
Retail sales
Mobile devices

Full job description

Job Summary
We are seeking a skilled Mobile Phone Technician to join our team. The ideal candidate will have a strong understanding of mobile devices, operating systems, and hardware components. This role involves diagnosing and repairing various smartphones and tablets, including Android and iOS devices, ensuring optimal performance for our customers. The technician will also assist with retail sales and provide technical support to clients, contributing to a seamless customer experience.

Responsibilities

Diagnose and repair hardware and software issues on mobile devices, including Android and iOS platforms
Perform repairs using hand tools and specialized equipment with precision and safety
Conduct software troubleshooting, including operating system updates and application fixes on mobile devices
Assist customers with device setup, configuration, and basic troubleshooting
Maintain detailed records of repairs performed and inventory
Support retail sales by providing technical expertise and product recommendations
Test repaired devices thoroughly to ensure quality standards are met before return to customers

Requirements

Proven experience working with mobile devices, including smartphones and tablets
Strong knowledge of Android and iOS operating systems, as well as macOS and Windows environments
Familiarity with computer hardware components and schematics for troubleshooting purposes
Ability to use hand tools effectively for repairs and maintenance tasks
Excellent analysis skills to identify issues quickly and accurately
Experience with software troubleshooting, device diagnostics, and operating system updates
Manage the daily repair queue to ensure workflow efficiency and prioritize urgent repairs to meet promised turnaround times.
Strong communication skills for customer interaction and technical support
Retail sales experience is a plus but not required
Ability to work independently in a fast-paced environment while maintaining attention to detail

Process Improvement & Planning

Manage the end-to-end parts inventory system, ensuring critical components (screens, batteries, small parts) are always in stock for high-volume models.
Analyze repair trends and usage data to forecast demand, preventing both stockouts and the accumulation of obsolete inventory.
Oversee vendor relationships, including negotiating pricing for parts and processing RMAs for defective/DOA components efficiently.
Contribute ideas for workflow improvements, such as optimizing workbench layouts or updating toolsets to increase repair speed.

Education & Experience

People Management: Demonstrated experience leading, managing, or supervising a team is required.
Education: Graduate from a Technician or Technologist program (Diploma/Degree) or possess equivalent professional experience.
Repair Experience: Experience in mobile device repair (minimum 1 year) is required; Laptop (MacBook) repair experience is a strong asset.
Cosmetic Refurbishment: Experience in cosmetic refurbishment of mobile devices and tablets (housing swaps, frame alignment, cleaning) is required.

Benefits

On-the-Job training and guidance.
Long-term plans for candidate's professional development.

Pay: From $19.00 per hour

Benefits:

Casual dress
Commuter benefits
Company events
On-site parking
Profit sharing
Store discount

Work Location: In person

Pay: $19.00-$21.00 per hour

Ability to commute/relocate:

Stratford, ON: reliably commute or plan to relocate before starting work (required)

Experience:

Sales: 1 year (required)
Cell phone repair: 2 years (required)

Work Location: In person

Quick apply

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