stratford on counter sales representative Jobs – 5 Openings This Week

Customer Service/Inside Sales Representative
SB Simpson —Stratford, ON
- From $45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
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Customer Service/Inside Sales Representative

SB Simpson -
Stratford, ON

Quick apply

Job details

Permanent | Full-time
From $45,000 a year
2 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
Customer service
Basic math
ERP systems
Microsoft Office
Inside sales
Organizational skills
Communication skills
Mechanical knowledge
Time management

Full job description

Customer Service / Inside Sales Representative

SB Simpson is Hiring!

SB Simpson is an industrial distributor that has been family-owned and operated for over 60 years. We are looking for an outgoing and customer-focused Customer Service / Inside Sales Representative to help deliver the SB experience by ensuring our customers receive the products and services they need—when they need them.

In our industry, many customers "needed it yesterday." Success in this role requires a sense of urgency, attention to detail, and a commitment to providing exceptional customer service.

This is an entry-level position that offers the successful candidate an excellent opportunity to learn, develop new skills, and build a long-term career within SB Simpson.

We are committed to promoting from within whenever possible. As employees gain experience and demonstrate their abilities, there may be opportunities to advance into roles such as:

Vending Specialist
Branch Support
Administrative Support
Sales and customer-facing roles
Other positions throughout SB Simpson

We are looking for individuals who are eager to learn, take initiative, and grow with our organization.

We offer competitive compensation, benefits, and opportunities for professional growth within a stable, family-owned company.

Responsibilities

Respond to customer inquiries by phone, email, and in person at our walk-in counter
Source products and prepare customer quotations
Enter and process customer orders accurately
Follow up on quotations and customer orders
Participate in strategic outbound sales initiatives
Build and maintain strong customer relationships
Work closely with suppliers and team members to meet customer needs

Skills & Qualifications

Proficiency with ERP systems and Microsoft Office applications, including Outlook, Excel, and Word
Strong understanding of customer service and a genuine desire to help customers succeed
Excellent written and verbal communication skills
Self-motivated with the ability to work independently
Strong organizational and time-management skills
Ability to perform effectively in a fast-paced environment while maintaining professionalism
Willingness to learn and use online resources to expand product and industry knowledge
Industrial supply or industrial equipment experience is considered an asset

Key Attributes for Success

Strong listening skills
Patience and attention to detail
Problem-solving ability
Adaptability
Positive attitude
Sense of urgency

Bonus Skills That Set You Apart

While not required, the following skills and experience would be considered strong assets:

Ability to export files and interpret data sets
Working knowledge of Microsoft Excel, including formulas and functions such as VLOOKUP, SUM, SUMIF, and other common calculations
Ability to work with and understand basic mathematical formulas
Experience with small electric motors
Basic mechanical troubleshooting skills
Ability to adapt quickly and pivot priorities as new information becomes available

If you enjoy helping customers, solving problems, and working in a fast-paced environment, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: From $45,000.00 per year

Benefits:

Casual dress
Company pension
Dental care
Extended health care
Life insurance
Paid time off
Vision care

Work Location: In person

Quick apply

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