Surrey, Bc Hotel & accommodations guest services staff Jobs – 26 Openings This Week

Front desk/Night Auditor - Relocate to Port Hardy, B.C.
Kwa'lilas Hotel —British Columbia
- $20–$23 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Relocation assistance
Quick apply
8d
Guest Experience Associate (Bell Services)
The Westin Wall Centre, Vancouver Airport —Richmond, BC
- $21.45–$23.90 an hour
- Full-time
- Heavy lifting
- Customer service
- English
- Disability insurance
- Dental care
Quick apply
9d
Guest Services Agent (1 Full-Time)
Sheraton Vancouver Airport Hotel —Richmond, BC
- Up to $27.31 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Customer service
- Dental care
- Tuition reimbursement
Quick apply
Guest Services Representative - Part Time and Oncall
Ramada Surrey —Surrey, BC
- $19.25 an hour
- Part-time
- Hospitality
- English
- Microsoft Office
Quick apply
Front Desk Agent
Best Western Plus Country Meadows - Aldergrove, BC —Aldergrove, BC
- $18–$23 an hour
- Part-time
- Microsoft Excel
- Customer service
- Hotel
Quick apply
12d
Happiness Expert
Accent Inns Inc. —Richmond, BC
- $21–$22 an hour
- Full-time
- Sales
- Writing skills
- Hotel
- Dental care
Quick apply
Family Services Associate – Family Room
Ronald McDonald House BC and Yukon —Surrey, BC
- $23 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
9d
Front Desk Supervisor
Accent Inns Inc. —Burnaby, BC
- $23–$27 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Dental care
Quick apply
Bellperson - River Rock Casino Resort
River Rock Casino Resort —Richmond, BC
- $18.25–$18.40 an hour
- Weekends as needed
- Hospitality
- Heavy lifting
- Customer service
- Dental care
- Paid time off
Quick apply
Concierge
FirstService Residential —Surrey, BC
- $19–$21 an hour
- Part-time
- Customer service
- English
- Dental care
Quick apply
12d
Night Auditor
Red Roof PLUS+ Vancouver Airport —Richmond, BC
- $24.01 an hour
- Full-time
- Hotel
- High school diploma or GED
- Phone etiquette
- Tuition reimbursement
Quick apply
8d
Night Audit Supervisor
The Westin Wall Centre, Vancouver Airport —Richmond, BC
- $30.25–$33.60 an hour
- Full-time
- English
- Hotel
- Front desk
- Dental care
- Employee assistance program
Quick apply
Night Auditor
Sandman Hotel Group —Langley, BC
- $19.50–$20.00 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Dental care
- Employee assistance program
Quick apply
Bell/Valet
Versante Hotel —Richmond, BC
- $23.50 an hour
- Part-time
- Customer service
- Hotel
- Presentation skills
Quick apply
Bell Person
Hilton Vancouver Metrotown Hotel —Burnaby, BC
- $18.25–$22.09 an hour
- Weekends as needed
- Hotel
- Front desk
- In-person
- Dental care
Quick apply
5d

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Front desk/Night Auditor - Relocate to Port Hardy, B.C.

Kwa'lilas Hotel -
British Columbia

Quick apply

Job details

Permanent | Part-time
$20–$23 an hour
8 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
High school diploma or GED
Front desk
Guest services
Negotiation
Hotel experience

Full job description

Kwa'lilas Hotel is seeking experienced Front Desk Agents to join our team in Port Hardy!

The Kwa’lilas Hotel is located in the traditional territories of the Kwakiutl people. Meaning “a place to sleep”, the “Kwa’lilas” hotel was named by the Gwa’sala-‘Nakwaxda’xw elders in hopes that guests may find peaceful rest after a day of exploration on North Vancouver Island.

The Front Desk Agent will be responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's accounts upon the completion of their stay.The perfect candidate for this position must possess a positive and upbeat personality, with a desire to deliver outstanding customer service to our guests. The Front Desk Agent must have the ability to multitask, be detail oriented, and be able to problem solve in order to effectively deal with internal and external customers.

This is a part-time position, with the opportunity for full-time hours during peak operational periods based on business needs.

The successful candidate must be available to work overnight shifts as a Night Auditor. Previous experience in both Front Desk and Night Auditor roles is strongly preferred, as the position requires the ability to perform guest service responsibilities while completing overnight audit functions efficiently and accurately.

What We Offer:

Career growth and development opportunities
1 month of accommodations at company cost, for those relocating outside of Northern Vancouver Island.
Wellness incentives include: A discounted gym membership and in person-counsellor
Company events and holiday parties
Discounted meals while on shift

Essential Duties and Responsibilities:

Responsible for making guest reservations and checking guests in and out of the hotel
Respond to inquiries via telephone, email, and in person from guests, business partners, and other parties
Compute bills, collect payments, and make changes to guest profiles as needed.
Count and verify cash float
Complete shift audits as required
Print updated in-house, arrival, departure, and room status reports every 2 hours pending activity.
Present a positive and professional image of the organization to all visitors, suppliers, inquiries and any other interactions.
Provide information to staff/clients regarding special activities and the local area.
Assist in other hotel duties as needed, such as: set up and take down of continental breakfast, serving, housekeeping, and laundry.
Perform any other duties as required.

Qualifications and Skills

High school diploma, G.E.D. or equivalent
1 year experience as a Front Desk Agent is an asset
Customer Service experience is an asset, but not required.
Experience using Microsoft Suite (Word, Excel, and Outlook).
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions within outlined policies
Experienced in conflict resolution, negotiation, and objection handling skills
Able to work both as part of a team and alone
Able to respond quickly in a dynamic and changing environment
Strong organization skills and the ability to multitask.
Must be able to lift and carry up to 50 lbs and stand for long periods of time.
Must be able to talk, listen, and speak clearly on the telephone.

Job Types: Part-time, Permanent

Pay: $20.00-$23.00 per hour

Benefits:

Discounted or free food
On-site parking
Paid time off
Relocation assistance
Wellness program

Application question(s):

Are you authorized to work in Canada?
Do you have experience using Microsoft Office?
Are you currently located in Port Hardy? If not are you willing to relocate?

Experience:

Front Desk/Night Auditor: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in surrey, bc

Front desk/Night Auditor - Relocate to Port Hardy, B.C.

Guest Experience Associate (Bell Services)

Guest Services Agent (1 Full-Time)

Guest Services Representative - Part Time and Oncall

Front Desk Agent

Happiness Expert

Family Services Associate – Family Room

Front Desk Supervisor

Bellperson - River Rock Casino Resort

Concierge

Night Auditor

Night Audit Supervisor

Night Auditor

Bell/Valet

Bell Person

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