Surrey Bc Help desk analyst Jobs – 10 Openings This Week

Helpdesk Support Analyst- 12 Month Contract
Compugen Inc —Surrey, BC
- $21–$28 an hour
- Weekends as needed
- Hybrid work
- Customer service
- Communication skills
7d
Service Desk Analyst 2
Beem Credit Union —Burnaby, BC
- $69,500–$81,800 a year
- Hybrid work
- Azure
- Computer Science
- Customer service
- Disability insurance
- Dental care
Desktop Support Analyst
Houle Electric Limited —Burnaby, BC
- $50,000–$65,000 a year
- Full-time
- Hybrid work
- Computer Science
- SharePoint
- Communication skills
Quick apply
IT Support Analyst III
Novarc Technologies Inc —Burnaby, BC
- $95,000–$116,000 a year
- Full-time
- Azure
- AWS
- Analysis skills
Quick apply
Functional Analyst
Engineers and Geoscientists BC —Burnaby, BC
- $86,500–$96,500 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor's
- Scripting
IT Systems Analyst
Fitness World —Richmond, BC
- $60,000–$70,000 a year
- Full-time
- Azure
- Computer Science
- SQL
- Dental care
Business Analyst & Project Support, Tools & Technology, Regional Digital Solutions
PHSA —Burnaby, BC
- $69,218–$99,501 a year
- Temporary
- Azure
- Computer Science
- SQL
Business Analyst and Project Support, Payroll - BC Clinical & Support Services
PHSA —Burnaby, BC
- $69,218–$99,501 a year
- Temporary
- Computer Science
- Project management
- Bachelor's

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Helpdesk Support Analyst- 12 Month Contract

Compugen Inc -
Surrey, BC

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Job details

Contract
$21–$28 an hour
7 days ago

Qualifications

Customer service
Post-secondary education
Technical support
Communication skills
CompTIA A+

Full job description

Job Title/Titre d'emploi

Helpdesk Support Analyst- 12 Month Contract

Vacancy No / Numéro de poste vacant

VN9585

Company Name/Nom de l'entreprise

Compugen Inc

Work Location

Surrey, BC

Pay Range / Rémunération

Base Compensation: $21-$28 Hourly *range is not inclusive of variable compensation (if applicable). Total Cash Compensation: $40950-$54600 Annually (range is inclusive of variable compensation if applicable)

Pipeline Posting

Job Details/Détails du poste

About Compugen

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:
Compugen is currently recruiting for a Helpdesk Support Analyst. Flexibility to work full-time shifts, including weekends and evenings is required. The Helpdesk Support Analyst’s ultimate goal is to assist callers with troubleshooting applications and hardware through friendly and professional communication. We are seeking reliable, adaptable individuals with a proven record of exceptional problem-solving and courteous phone presence.

Key Responsibilities:

Provide helpdesk support services to end users, including device and software application troubleshooting over the phone, through email and web support.
Identify and resolve Level 1 technical issues with hardware and installed applications on various devices.
Assist customers with clear communication and step-by-step solutions.
Contribute to team innovation through ideas for process improvement and efficiency
Escalate concerns/questions to supervisor as required.
Collect, organize and maintain a problem and solution documentation for use by other Technical Support Representatives
Develop, implement, and/or participate in the preparation of knowledge base articles and/or documentation for Service Desk use; make recommendations for improvements
Be available to work rotating schedules which include evenings (up to 8pm), weekends and holidays.

Skills & Qualifications:

1 year of experience in a technical support role within call-centre environment
Experience using an online ticketing system
Exceptional customer service and communication skills
Proven analytical and problem-solving abilities
Post-Secondary education within technology is preferred
Experience working in a team-oriented, collaborative environment
A+ certification is an asset

What Compugen Offers You:

Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility

Equity Statement
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

Apply Now

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help desk analyst jobs in surrey bc

Helpdesk Support Analyst- 12 Month Contract

Service Desk Analyst 2

Desktop Support Analyst

IT Support Analyst III

Functional Analyst

IT Systems Analyst

Business Analyst & Project Support, Tools & Technology, Regional Digital Solutions

Business Analyst and Project Support, Payroll - BC Clinical & Support Services

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