Surrey Bc Sales trainer $120 000 Jobs – 2 Openings This Week

Technical Trainer 3
DAIKIN COMFORT TECHNOLOGIES MFG INC —Burnaby, BC
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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Technical Trainer 3

DAIKIN COMFORT TECHNOLOGIES MFG INC
Burnaby, BC

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Job details

Permanent
1 day ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Engineering
Maintenance
Microsoft Office
Presentation skills
Bachelor's
HVAC
Communication skills
HVAC

Full job description

The Technical Trainer provides product and technical training support to internal and external customers. Responsible for ensuring customer satisfaction through training and providing satisfactory customer technical support.

Position Responsibilities may include:

Facilitate technical and/or sales training including installation, controls, commissioning, service, troubleshooting, product, and basic applications

Work with subject matter experts to develop or enhance curriculum as required

Prepare training facility and lab prior to training classes

Maintain training material inventory at assigned location

Maintain training facility standards, including equipment and tools

Assist in development of product and technical training programs, including curriculum and corresponding training materials such as PowerPoint presentations, videos, and manuals

Provide training support, including communication, promotion and coordination of product and technical training

Acts as a liaison between sales, product marketing, service, and training

Assist at educational or industry conferences; ability to present at conferences

Perform additional projects/duties to support ongoing business needs.

Audit technical trainers 1&2 and experienced independent trainers.

Nature & Scope:

Applies advanced knowledge of job area typically obtained through advanced education and work experience

Manages projects and processes while working independently and with limited supervision

Coaches and reviews the work of lower-level professionals

Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions

Knowledge & Skills:

Experience training in the technical service field

Proficiency with MS Office (Outlook, Word, Excel and PowerPoint)

Knowledge of HVAC products and controls

Knowledge of management systems is a plus

Proven track record of success in service and customer service

Excellent written and verbal communication skills

Excellent presentation and facilitation skills

Ability to interact with students of varied backgrounds

Ability to effectively present information and respond to questions from management, students and customers

Ability to interact effectively with internal and external customers; builds long-term business relationships; represents the Company’s brand to all customers

Ability to read, analyze and interpret technical business periodicals, professional journals and technical procedures

Ability to write reports, business correspondence and develop course curriculum

Ability to anticipate and solve practical problems and resolve issues

Customer focus – proactively finds ways to exceed customer needs

Detail-oriented, well organized

Ability to work in a team environment and take initiative individually

Ability to apply good judgment, strong work ethic, and integrity on the job.

Experience:

8+ years of experience with HVAC installation, commissioning, service and maintenance

8+ years facilitating product and technical training

Education/Certification:

HVAC degree or certification

Bachelor’s degree in Engineering, or related field, preferred

People Management: No

Physical Requirements / Work Environment:

Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To: MANAGER, TECHNICAL TRAINING

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Senior Manager - Clinical Education (Hybrid/ Remote)

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