thorold, on customer service Jobs – 468 Openings This Week

Retail Support Executive
Brand Momentum —St. Catharines, ON
- $30 an hour
- Part-time
- Sales
- Travel
- Leadership
Quick apply
12d
Key Holder Welland
Inspired Cannabis Co —Welland, ON
- From $18.15 an hour
- Part-time
- Hospitality
- Sales
- Customer service
Quick apply
13d
Inside Sales Associate
The Career Foundation —St. Catharines, ON
- $21.39 an hour
- Weekends as needed
- Sales
- Customer service
- High school diploma or GED
Quick apply
Concierge Lounge Attendant
Marriott Fallsview Hotel & Spa —Niagara Falls, ON
- From $17.60 an hour
- Part-time
- Microsoft Office
- Hotel
- In-person
- Dental care
Quick apply
Store Manager
Tip Top - Pen Centre —St. Catharines, ON
- Weekends as needed
- Sales
- Customer service
- Research
- Store discount
- Disability insurance
Quick apply
Insurance CSR (Personal & Commercial lines)
Olsen-Sottile Insurance Brokers —Niagara Falls, ON
- From $45,000 a year
- Full-time
- English
Quick apply
14d
Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
Quick apply
Content Designer
Raise —Ontario
- Contract
- Writing skills
- English
- Bachelor's
Quick apply
Design Researcher
Raise —Ontario
- Contract
- Master's degree
- Bachelor's
- No university degree
Quick apply
MACHINERY SALES REP - HIGH INCOME - EASTERN ONT
PeopleFind,Inc. —Ontario
- $100,000–$150,000 a year
- Sales
- Customer service
- Travel
Quick apply
Commercial Auto Parts Sales Specialist - St. Catherines
PartSource —St. Catharines, ON
- $19.60–$23.00 an hour
- Full-time
- Computer skills
- Commercial driving
- Communication skills
16h
Retail Store Manager
AppleOne —Jordan Station, ON
- $40,000–$45,000 a year
- Inventory management
- QuickBooks
Quick apply
1d
Tour Sales Agent - Magnificent Tours
Magnificent Tours —Niagara Falls, ON
- From $17.60 an hour
- Temporary
- Hospitality
- Sales
- Customer service
- Dental care
Quick apply
Interaction Designer
Raise —Ontario
- Contract
- Master's degree
- Bachelor's
- No university degree
Quick apply
Sales Rep - Distributor Development
Recruiting in Motion —Ontario
- $55,000–$70,000 a year
- Full-time
- Management
- Sales
- Business development
Quick apply
1d
Entry Level Sales Representative
LeafHome —St. Catharines, ON
- $50,000–$100,000 a year
- Overtime
- Sales
- Customer service
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
16h
Inside Sales/Customer Service Representative
Hewson Brothers Building Supply Inc —Niagara Falls, ON
- $25–$28 an hour
- Full-time
- Sales
- Customer service
- Forklift
Quick apply
7d
Customer Service Agent (Account Acquisition & Support)
Dixon Commercial Investigators —St. Catharines, ON
- From $21 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
14d
Bilingual Mortgage Renewal & Retention Specialist — 100% Remote
Recrute Action Inc. —Ontario
- $25 an hour
- Full-time
- Remote
- Bilingual
- CRM software
- Sales
- Work from home
Quick apply
5d
Tour Guide
See Sight Tours —Niagara Falls, ON
- $17.60–$18.50 an hour
- Temporary
- In-person
- Communication skills
- Flexible schedule
Quick apply

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Retail Support Executive

Brand Momentum -
St. Catharines, ON

Quick apply

Job details

Part-time
$30 an hour
12 days ago

Qualifications

Sales
Leadership
Communication skills
Driving Licence

Full job description

Retail Support Executive (Territory-Based)

Location: St. Catharines

Employment Type: Contract: July 6th till August 30th

About the Role:

We are seeking a high-performing and driven Retail Support Executive (Territory-Based) to bridge the gap between frontline sales execution and Team Leads. This role is ideal for an experienced sales professional who consistently exceeds targets, demonstrates strong product expertise, and is ready to take on expanded responsibilities including peer support, field guidance, and territory optimization.

As a key contributor in the field, you will not only drive sales and elevate the customer experience but also act as a trusted in-store partner, supporting the execution and growth of a smoke-free product portfolio across multiple retail locations, conducting product demonstrations, and ensuring territories are optimized for maximum engagement and sales performance.

Compensation & Schedule

27-30 hours per week
Bonus Incentive's
Training (Paid)
Hourly Rate: $30/hour

What You'll Do

Sales Performance & Execution

Consistently achieve and exceed individual sales targets and KPIs.

Deliver exceptional customer engagement through confident product education and hands-on demonstrations across multiple product categories (e.g., IQOS devices, VEEV products, combustibles, promotions).

Drive customer acquisition, registration, and retention through effective selling techniques.

Identify opportunities to increase sales performance and in-store conversion within assigned locations.

Territory Support & In-Store Execution

Manage and optimize a designated territory, ensuring strong coverage and consistent brand execution across retail locations (1–3 locations per shift; 3–4 hours per location).

Build and maintain strong relationships with retail staff, store teams, and key stakeholders.

Provide insights on store performance, customer trends, and opportunities for growth.

Ensure retail environments are prepared and positioned to convert customer interest into confident product adoption.

Coaching & Peer Support

Act as a mentor and resource for Sales Brand Ambassadors, supporting onboarding and ongoing development.

Share best practices, sales techniques, and product knowledge with peers.

Provide informal, on-the-ground coaching to support team success.

Operational Excellence & Compliance

Ensure accurate and timely reporting of sales activities, customer registrations, and field insights.

Support execution of campaigns, product launches, and field initiatives.

Identify and troubleshoot in-store challenges with a proactive, solution-oriented approach.

Handle sensitive customer information responsibly and in compliance with program and regulatory requirements.

What You Bring

2–3+ years of experience in retail, field sales, or customer-facing roles.

Proven track record of meeting or exceeding sales targets.

Strong communication, interpersonal, and product knowledge skills with a customer-first mindset.

Demonstrated ability to influence, support, and guide peers (informal leadership experience is an asset).

Highly organized, proactive, and able to work independently in a fast-paced, territory-based environment.

Tech-savvy with experience using mobile reporting tools.

Flexible, adaptable, and able to navigate varying retail environments and customer dynamics.

Additional Requirements

Valid driver's license and access to a reliable vehicle.

Flexibility to work evenings and weekends as needed.

Ability to travel within the assigned territory.

Comfortable with a physically active role (standing, engaging customers, transporting materials up to 50 lbs).

Perks

Performance-Based Incentives: Competitive bonus structure aligned with program objectives and performance outcomes.

Professional Development: Opportunity to build expertise across a multi-category product portfolio.

Autonomy & Ownership: Manage your territory and contribute directly to in-store success.

Job Status: Open Position

About Brand Momentum

Brand Momentum is a nationally integrated leader in Sales, Marketing, and Retail, with headquarters in Toronto. We foster authentic and enduring human connections across the nation. As a three-time winner of Canada's Top 100 Best Workplaces® and one of Canada's fastest-growing companies, we take pride in our commitment to 'Goodness,' a core value that permeates everything we do.

Our Commitment

Enduring Success: We are not just about achieving success; we're about sustaining it. As a market leader in quality and innovation, we foster a fun culture where both employee and client aspirations can be realized.

Delivering on Promises: We are passionate about delivering on our promises to both clients and our people. Our innovative approach ensures we consistently provide exceptional value and flexibility, always striving to exceed expectations.

Core Values: Our commitment to integrity, respect, empowerment, and fun is woven into the fabric of our company. We believe in fostering a responsible and flexible work environment that allows our team members to thrive.

Sustainability: We prioritize sustainable suppliers and work with vendors and clients to offset the environmental impact of our programs, contributing to a greener future.

Diversity and Inclusion: We are dedicated to fostering a culturally diverse workplace. We value diverse perspectives and are committed to building a team that celebrates individual backgrounds, experiences, and talents. We believe in the power of diversity to drive stronger, more innovative outcomes.

We are committed to providing accommodations for persons with disabilities. If you require an accommodation, we will work with you to meet your needs, to the extent required by law.

Job Status: Open Position

#BMI1

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Refine Your Search

customer service jobs in thorold, on

Retail Support Executive

Key Holder Welland

Inside Sales Associate

Concierge Lounge Attendant

Store Manager

Insurance CSR (Personal & Commercial lines)

Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)

Content Designer

Design Researcher

MACHINERY SALES REP - HIGH INCOME - EASTERN ONT

Commercial Auto Parts Sales Specialist - St. Catherines

Retail Store Manager

Tour Sales Agent - Magnificent Tours

Interaction Designer

Sales Rep - Distributor Development

Entry Level Sales Representative

Inside Sales/Customer Service Representative

Customer Service Agent (Account Acquisition & Support)

Bilingual Mortgage Renewal & Retention Specialist — 100% Remote

Tour Guide

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