Thunder Bay, On Banking associate Jobs – 9 Openings This Week

Personal Banking Associate (Hybrid)
Alterna Savings —Thunder Bay, ON
- $24.74 an hour
- Customer service
- No university degree
- Financial services
Quick apply
Automotive Service Advisor
North Rock Truck & Tire —Thunder Bay, ON
- $25–$35 an hour
- Full-time
- Management
- Sales
- Inventory management
- Store discount
- Disability insurance
Quick apply
5d
Financial Service Representative
Money Mart —Thunder Bay, ON
- $18.00–$20.50 an hour
- Weekends as needed
- CPR Certification
- Microsoft Outlook
- English
- Dental care
- Tuition reimbursement
Quick apply
Trilingual Remote Personal Lending Specialist, Asian Market Team, Mandarin & Cantonese
BMO Financial Group —Ontario
- $36,600–$67,500 a year
- Full-time
- Remote
- Sales
- English
- Research
- Tuition reimbursement
- Life insurance
10d
Retail Sales Associate
Canna Cabana —Thunder Bay, ON
- $17.60–$18.50 an hour
- Part-time
- Merchandising
- Basic math
- Maintenance
5d
Customer Experience Lead - Balmoral & Hewitson, Thunder Bay, ON (18.75 hours/week)
Scotiabank —Thunder Bay, ON
- Customer service
- Team management
- Training & development
PIA Client Service Associate
TD Bank —Thunder Bay, ON
- $43,300–$56,700 a year
- Full-time
- Customer service
- Administrative experience
- Bachelor's
- Paid time off
Automotive Service Advisor
Done-Rite Tire & Auto —Thunder Bay, ON
- $25–$35 an hour
- Full-time
- Management
- Customer service
- In-person
- Store discount
- Dental care
Quick apply
5d
Retail Shift Leader
Canna Cabana —Thunder Bay, ON
- $19–$21 an hour
- Part-time
- Sales
- Inventory management
- Microsoft Office

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Automotive Service Advisor
North Rock Truck & Tire —Thunder Bay, ON
A valid Ontario Driver’s License. We provide vehicle inspections, preventative maintenance, and a full range of repair services.
$25–$35 an hour
Quick apply
5d
Automotive Service Advisor
Done-Rite Tire & Auto —Thunder Bay, ON
A Service Advisor is responsible for placing outbound calls to customers and potential customers based on internal marketing initiatives.
$25–$35 an hour
Quick apply
5d

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Personal Banking Associate (Hybrid)

Alterna Savings -
Thunder Bay, ON

Quick apply

Job details

Permanent
$24.74 an hour

Qualifications

Investment
Product recommendation
Customer service
Upselling
Post-secondary education
Anti-money laundering
Cross-selling
Sales orientation
Risk management
Customer service orientation
Cash management
Financial services
Client consultation

Full job description

Job Type: Full time based on a 33.25 hr week

Vacancy Status: This posting is for an existing vacancy

Salary: 24.74/hr Your recruiter will provide additional details about our total rewards package during the hiring process.

Scope of Position

This is a dual role that serves in a unique capacity as ambassador for new/existing members of Alterna. The incumbent must quickly and efficiently probe to uncover and assess overall needs of all members (at every contact) and identify opportunities for cross-sell, up sell, and meet the needs of all mass market members by providing appropriate education, advice, products and services. They will also identify members with more complex needs and refer to their appropriate branch partner or Senior Bankers.

In addition, this role requires the Associate to maintain a cash drawer and service members accordingly.

The Personal Banking Associate contributes to the team’s sales plan through effective assessment of members’ financial needs and providing product and service solutions to satisfy primary needs. Proactively promotes, up sells and delivers a full range of banking products and services. Deals primarily with member-initiated contact.

Major Responsibilities

Follows all sales and service processes
Meet sales targets by delivering products and services that satisfy the members’ primary need.
Probes to uncover additional needs to cross sell and up sell at every member interaction
Provides education and advice to members on basic transactional banking and less complex investment and credit situations.
Transaction posting, cash management (including balancing), administrative, and security /risk management procedures will be executed with the highest level of accuracy.
Identify and refer high value or high potential members to appropriate staff.
Through opportunity spotting, maximizes growth and retention, contributing to overall Branch goals
Attends and actively partakes in branch meetings, huddles, sales initiatives and campaigns.
Is available for walk in traffic and other member-initiated contact.
Acts as a member of both the MSR and Sales teams.
Maintain a solid working knowledge and understanding of all products and services we offer and keeps up to date with procedural changes including new accounts, investments, loans and mortgages.
Is proficient in the use of sales and service tools to support member interactions
Identify and set personal development plan; completes activities set out in the plan, influencing Employee engagement and enablement.
Actively participate in regular weekly goal setting meeting and coaching sessions.
Compliant with anti money laundering guidelines and other compliance and regulatory guidelines.
Actively participates in community initiatives as determined by the Branch, or more broadly as part of Alterna.
Perform other duties as assigned.

Expectations / Outcomes

Personal sales/ service targets will be met or exceeded as determined by the Branch AOP
Members will view the organization as exceeding their expectations in terms of service quality
Alignment of individual contributions to Financial Performance; Member Engagement and Community Impact goals of Alterna.

Educations / Certifications / Experience

Post secondary education coupled with a minimum 2 years experience in a sales industry or equivalent experience
Financial Services Industry experience an asset
Proven sales experience
Experience in providing credit solutions an asset

About Alterna Savings

Alterna Savings and Credit Union Limited (Alterna) has delivered The Good in Banking® for over 115 years creating financial services that transform lives for the better, all while giving back to our community. Alterna is made up of Alterna Savings and Credit Union Limited and its wholly owned subsidiary, Alterna Bank.

Alterna is the first full-service, member-owned cooperative financial institution outside Quebec, sharing its expertise with over 210,000 members through a network comprised of 40 branches across Ontario, a call centre and multiple digital channels. Members and customers also benefit from an industry-leading online brokerage and investment management services.

To learn more about Alterna Savings, please visit alterna.ca (https://www.alterna.ca/en/personal), X (https://twitter.com/alternasavings), Facebook (https://facebook.com/alternasavings), Instagram (https://www.instagram.com/alternasavingscu/), or LinkedIn (https://ca.linkedin.com/company/alterna-savings).

Working at Alterna

We are incredibly proud of our corporate culture, embodying our core values: Collaboration, Integrity, and Respect, where everyone works together towards a common goal; the financial wellbeing of our employees, members, and customers. This commitment has earned us several prestigious employer awards, including the National Capital Region's Top Employers award for nine consecutive years.

We appreciate all applicants; however, preference will be given to candidates who most closely meet the qualifications, key skills, and competencies outlined above.

Alterna is compliant with the Ontarians with Disabilities Act and our team strives to provide an accessible accommodation experience. If you have a disability and require accommodations during the recruitment process, please contact our Recruitment Team and let us know how we can accommodate you.

Alterna does not currently use Artificial Intelligence (AI) to screen, assess, or select applicants

Quick apply

Refine Your Search

banking associate jobs in thunder bay, on

Personal Banking Associate (Hybrid)

Automotive Service Advisor

Financial Service Representative

Trilingual Remote Personal Lending Specialist, Asian Market Team, Mandarin & Cantonese

Retail Sales Associate

Customer Experience Lead - Balmoral & Hewitson, Thunder Bay, ON (18.75 hours/week)

PIA Client Service Associate

Automotive Service Advisor

Retail Shift Leader

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